Welcome

1. Welcome

2. Information Session

3. Innovation Fund

4. Why was this fund created? • We want to commission services that will meet the needs of local people and reduce health inequalities in City and Hackney. The way we do this needs to be informed by genuine patient and public involvement. • Innovation Fund was established in 2014 in response to comments and suggestions from patients and public. • This year the fund criteria is based on • Feedback from our patients and members of public • Findings from 23 Fund for Health community research projects • Through this fund we want to support projects that will • test out new approaches • introduce new ideas into mainstream services • Introduce approaches that tick multiple strategic priorities and holistic approaches

5. Research undertaken through Fund for Health: Maternity &Children • African Community School; MinikKardes; Interlink • Mental Health • Core Arts; Hackney Chinese Community Services; Hackney People First; Social Action for Health; Interlink; Volunteer Centre Hackney; MRS Independent living, City and Hackney Mind • Long Term Conditions, learning disabilities • Headway East London; Choice in Hackney; Hackney People First • Non-English speaking groups, refugee &migrant communities • Alevi Cultural Centre; Halkevi Community Centre; Derman; Refugee Workers’ Association; VLC (Vietnam Lao Cambodia Centre), Positive East • People with limited access to internet and/or low levels of literacy • Social Action for Health • Homeless people and those living in sheltered accommodation • Peter Bedford Association • People with disabilities • Hackney Disability Back Up / Age UK; Deaf Plus

6. Key themes identified through Fund for Health: Support to use services •Targeted support (LGBT population) •Support around understanding services and submitting applications etc. •Support around discharge •Interpretation and advocacy •Peer support •Awareness raising Professionals •Training for professionals •Training volunteers Information •Clear information and easy access to services •Effective signposting to services •Understanding services, simplifying processes •Access to information and new technologies User centred services •Involving families, working with the family as a whole •Patient or service user centred approach •Taking services out to communities •Involving patients and service users in the care planning •Joint up, patient centred services •Language and culture appropriate services

7. The solution • People told us they wanted to understand health services and to be able to access the right service when they need it. • We believe that understanding your own health needs and being able to access the right support at the right time is important and helps people get better more quickly. • We want patients to be well informed and to be able to get the right support. • We are interested in a wide range of solutions. • Solutions that are patient focused or support and enable professionals in their work • Technology based solutions, which are low cost and make a real difference to the people using them • Creative, different solutions that are new to the health care sphere.

8. We don’t have all the answers but we think that you might… “We are looking for new ideas that will help people in City & Hackney better understand their health needs and access and find their way to the right health service.”

9. We want to fund projects that will result in: 1. Empowered patients Solutions which help patients to build knowledge, skills and confidence 2. Better Health Outcomes Solutions which will improve the health and wellbeing of our population 3. Increased Efficiency Solutions to encourage and enable appropriate use of services 4. Integrated Services Joint up services and solutions that are built around the patient and their needs

10. An innovation fund works when: You have a specific goal in mind that relates to a particular social problem and you want to find radical and different solutions to address it. You want to encourage people to put forward creative solutions. You want to hear from organisations and people who are new to your sector You want to harness the communities’ potential to address social challenges. You want to learn about how new solutions work practice and about the conditions that could make them work better.

11. Innovation Fund – key facts The Innovation Fund is worth £400k in total. You can submit bids ranging from £5,000 to £100,000 Proposals submitted in partnerships are very welcome but not a necessary requirement. There is no limit to the number of applications that an organisation can submit but we encourage applicants to only submit their strongest proposals Awardees will receive 50% of the grant at the beginning of the project and 50% at an agreed milestone In budgeting for your proposal we suggest you plan for a delivery period of 12 to 18 months.

12. Timeline

13. The Future • We hope that this fund gives us an opportunity to find new and different solutions that the CCG as well as the wider community of providers can learn from. • We hope to identify effective interventions that can be mainstreamed in the CCG’s wider commissioning plans • We hope to generate models of best practice that will shape and influence existing services • We want to hear from people and organisations that have a deep understanding of the local needs and can demonstrate demand for the interventions they propose and who • Can articulate a strong case for the change they want to see • Are innovative and creative in their approach to the fund challenge • Have great ideas about how to transform and radically improve services • Are able to demonstrate how they are involving users in shaping, delivering and reviewing the solutions they propose

14. Inspiration

15. Ideation and Inspiration Innovation requires creativityGenerating new ideas requires looking at things in a new wayTools and methods to do so This session is to equip you to challenge your own thinking

16. Innovation A new way at looking at a problemTaking ideas from other sectors and applying them in a new settingCan be a product… or a process …. or a system, or a way of organising teams …..

17. The Challenge “We are looking for new ideas that will help people in City & Hackney better understand their health needs and access and find their way to the right health service.”

18. Opening up the challenge • Community solutions: Peer-to-peer support • New services: Technological solutions - an app that provides local info on health services • Best practice: Communication training for health professionals • New practices: Group appointments • New roles/services - Navigator of primary care services • Incentives for health professionals to provide clear communication

19. Ideation - Innovation requires creativity • We need to free ourselves from judgement to encounter new possibilities • A structured way to open up your thought process • A safe space to come up with plenty of ideas • Plenty of different approaches

20. Reframing the challenge Over 100 languages are spoken in Hackney 50% of women and 25% of men living in City and Hackney are affected by depression at some point of their lives The number of informal carers is increasing Wouldn’t it be great if what language you speak had no effect on your experience of the care you receive? Imagine if the experience of patients, carers, community services and healthcare professionals was available to others who are in a similar situation. What if everyone knew how to access support and help around mental health and wellbeing?

21. Brain storming activity • We want as many ideas as possible • the wilder the better • no judgement • build on others’ ideas It’s about quantity and not quality

22. The Challenge We are looking for new ideas that will help people in City & Hackney better understand their health needs and access and find their way to the right health service. Empowered Patients Increased Efficiency Better Health Outcomes Integrated Services

23. Here is someinspiration

28. Let’s get radical Take a specific lens: What happens to this idea if we think Local – locally focused, locally staffed, locally based, local assets, source and harness local ideas, local business, local people, local places Equal – accessible for all, inclusive, patients – staff – carers Green/sustainable – open spaces, sustainably sourced, using existing networks

29. Radicalising activity • We want as many ideas as possible • the wilder the better • no judgement • build on others’ ideas It’s about quantity and not quality

30. Developing your idea

31. What would you need to do to develop your idea and turn it into action?

32. Talking to service users Speaking to people in the local community can be helpful to discover whether there is demand and need for a new service. Questions you might ask people could include:What are your health needs?What challenges do you face when trying to be healthy?What support could help you live a healthier life?

33. Talking to experts Interviewing a community worker, social worker or other health professional can be a very insightful way to contextualise the existing health and social care landscape. Questions you might ask could include:What challenges is the local health system facing?What opportunities do you think there is in a local context to do something different?What needs do your users present to you?

34. Testing out the idea Once you have the seed of an idea, a useful exercise can be to very quickly and cheaply test parts of the idea out to see whether it could work in practice. Some ways of doing this might be to:Create a simple storyboard detailing the main parts of the idea to understand how it might work in practiceHold a coffee morning with users to discuss the idea and understand whether it resonates with their needs and challenges

35. Doing desk based research Looking into current research such as reports, case studies, statistics and data, can be a great way to build an evidence base for your idea.

36. Networking Please take a label and write on it a topic that you would like to discuss further

37. Thank you and good luck!