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Home. Contact details. How we can help you. Our Mandate. Staff. About us. Participating banks. Need Help?. FAQ’s. How to…. Bank contact details. Link to Complaint form. Complaint form. Guide to complaint form. Make an online complaint. Downloads. Read online. Publications.

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  1. Home Contact details How we can help you Our Mandate Staff About us Participating banks Need Help? FAQ’s How to… Bank contact details Link to Complaint form Complaint form Guide to complaint form Make an online complaint Downloads Read online Publications Case Notes Search Case Notes News Current News Archive News Links

  2. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Home page Banking Ombudsman logo Primary Navigation bar Welcome Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat This drop-down memu will allow visitors to select the langauge of their choice. Banking Ombudsman message statement A number of graphic template speech bubbles will need to be created as message background images. In addition, the client will need to be able to add key messages to individual pages and associate them with a chosen background image. Plain text footer links

  3. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu About us Banking Ombudsman logo Secondary side-bar menu for inner pages. Primary Navigation bar About us Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. About us Contact details How we can help you Our Mandate Staff Banking Ombudsman message statement Participating banks Staff links goes to Board members and general staff. List of banks participating in the Banking Ombudsman scheme. Key Ombudsman message on background template image. Plain text footer links

  4. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Need help? Banking Ombudsman logo Primary Navigation bar Need help? Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Need help? FAQ’s How to… Bank contact details Link to Complaint form Banking Ombudsman message statement Key Ombudsman message on background template image. Plain text footer links

  5. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Make a complaint Banking Ombudsman logo Primary Navigation bar Make a complaint Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Make a complaint Online complaint form Guide to the complaint form Step-by-step guide to using the online complaint form. Make an online complaint now > Plain text footer links

  6. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Title First name Family name Postal address Post code Phone Fax Email Mr. Mrs. Ms. Bank details Branch name Branch Account / Loan No. Complaint Details Make a complaint Banking Ombudsman logo Primary Navigation bar Online complaint form Make a complaint Contact details Online complaint form Guide to the complaint form All details must be sent securely and SSL may be required to ensure no information submitted is compromised. Send your complaint > Plain text footer links

  7. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Publications Banking Ombudsman logo Primary Navigation bar Publications Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Publications Downloads Will possibly need to break down into a number of sub-categories. PDF and MS Word downloads. Banking Ombudsman message statement Key Ombudsman message on background template image. Plain text footer links

  8. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Please select a category Year Case Notes Banking Ombudsman logo Primary Navigation bar Case Notes Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Case Notes Help with searching Client can set a Year published for individual Case Notes. Search the Case Notes Enter keyword(s) Find Client can add, edit or delete categories for case Notes within the CMS. Each Case Note can be assigned a category Based on option used, searches can be performed using keywords (title and meta data field), categories or by year. Visitors can also concatenate search options. Plain text footer links

  9. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Case Notes Banking Ombudsman logo Primary Navigation bar Case Notes found appear with brief summaries. Case Notes Search results: Credit cards Case Note title appears here Summary for the Case Notes appears here.Tempor incididunt ut labore et dolore magna ullamco laboris nisi ut aliquip ex ea commodo consequat. Read more > Case Note title appears here Summary for the Case Notes appears here.Tempor incididunt ut labore et dolore magna ullamco laboris nisi ut aliquip ex ea commodo consequat. Read more > Case Note title appears here Summary for the Case Notes appears here.Tempor incididunt ut labore et dolore magna ullamco laboris nisi ut aliquip ex ea commodo consequat. Read more > Case Note title appears here Summary for the Case Notes appears here.Tempor incididunt ut labore et dolore magna exercitation laboris nisi ut aliquip ex ea commodo consequat. Read more > Pages: 1 | 2 | 3 | 4 | 5 Case Notes Help with searching < New search The Read More link will take the visitor to the full Case Note details. Plain text footer links

  10. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Case Notes Banking Ombudsman logo Primary Navigation bar Case Notes Search results: Credit cards Case Note title appears here Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipisicing. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Case Notes Help with searching < Back to search results < New search Full Case Note details. Plain text footer links

  11. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu News Banking Ombudsman logo Primary Navigation bar Latest News stoies appear with titles and brief summaries News News story title Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation laboris nisi ut aliquip ex ea commodo consequat. Read more > News story title Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor ut et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Read more > News story title Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud laboris nisi ut aliquip ex ea commodo consequat. Read more > News story title Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis exercitation ullamco laboris nisi ut aliquip ex ea commodo. Read more > Latest News News archives Archived News may need to happen automatically within the CMS. Banking Ombudsman message statement Key Ombudsman message on background template image. Plain text footer links

  12. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu News Banking Ombudsman logo Primary Navigation bar News News story title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia anim id laborum.Lorem ipsum dolor sit amet, consectetur elit, sed do ut et magna aliqua. Ut ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipisicing nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam Latest News News story in full News archives Accompanying News image(s) News image News image Plain text footer links

  13. Make an online complaint > Search Case Notes > Address block Multiple language drop-down menu Links Banking Ombudsman logo Primary Navigation bar Links Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident. Link title and brief summary Key Ombudsman message on background template image. Banking Ombudsman message statement Plain text footer links

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