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1.02 Strategies that can improve communication

1.02 Strategies that can improve communication. Warm up. Communication Strategies - Personal -. Use appropriate terms that patients can understand Recognize influences and barriers to overcome them Control behavior. Communication Strategies - Physical -. Hearing Impairment Speak clearly

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1.02 Strategies that can improve communication

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  1. 1.02 Strategies that can improve communication

  2. Warm up 1.02 Understand effective communication

  3. Communication Strategies- Personal - • Use appropriate terms that patients can understand • Recognize influences and barriers to overcome them • Control behavior 1.02 Understand effective communication

  4. Communication Strategies- Physical - Hearing Impairment • Speak clearly • Look at the person talking • Use hearing devices • Eliminate unnecessary sounds • Go to a quiet area 1.02 Understand effective communication

  5. Communication Strategies- Physical - Visual Impairment • Use large print documents • Use tactile cues 1.02 Understand effective communication

  6. Communication Strategies- Cultural - Language • Secure an interpreter • Speak slowly • Use gestures • Use pictures • Avoid slang and local phrases 1.02 Understand effective communication

  7. Communication Strategies- Cultural - Religion • Know the practices of others • Be respectful of the practices of others 1.02 Understand effective communication

  8. Communication Strategies- Cultural - Diversity • Includes Eye Contact, Gestures, and Body Language • Can be interpreted as sign of hostility and disrespect in some cultures • Sign of listening and sincerity • Vary depending on cultural beliefs 1.02 Understand effective communication

  9. Communication Strategies- Environmental - • Accessible patient care areas • Calm, quiet environment • Private area 1.02 Understand effective communication

  10. Processing 1.02 Understand effective communication

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