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Jasig uMobile: A Mature Open-Source Platform Delivers Personalized Mobile Campus Services

Jasig uMobile: A Mature Open-Source Platform Delivers Personalized Mobile Campus Services. Robert Sherratt, Chair Jasig John Brice Bible, CIO Ohio University Jim Helwig, University Wisconsin-Madison John Lewis, Chief Software Architect, Unicon Inc. A need for a mobile solution.

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Jasig uMobile: A Mature Open-Source Platform Delivers Personalized Mobile Campus Services

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  1. Jasig uMobile: A Mature Open-Source Platform Delivers Personalized Mobile Campus Services Robert Sherratt, Chair Jasig John Brice Bible, CIO Ohio University Jim Helwig, University Wisconsin-Madison John Lewis, Chief Software Architect, Unicon Inc

  2. A need for a mobile solution • Multiple audiences • Campus life use cases • News, events, maps, transportation… • Content • Creation • complexity of integration • Multiple platforms • Authenticated and personalized

  3. uMobile, a Jasig project • Jasig • Consortium sponsoring open source projects for higher education • Non-profit membership organisation • Announced this week consolidation with Sakai to form Apereo • uMobile project started in March 2011 • Working Group - membership from across Jasig including colleagues from US and French institutions

  4. uMobile • Entered into Jasig incubation process • Develop a rich mobile solution with the flexibility and power to meet current and future needs • Commitment from community to support initial development • Source code available under Apache Software License 2.0 • Promoted to a fully sponsored Jasig project October 2012

  5. uMobile is Native

  6. uMobile is Web

  7. uMobile is built for Higher Ed • uMobile builds on Jasig’s experience in enterprise higher education integration portals • Sophisticated and mature framework for personalization, aggregation, access control, integration, and administration • Production instances supporting millions of users • uMobile can be adopted stand-alone or as an extension of a “traditional” enterprise portal

  8. Ohio University • J. Brice BibleChief Information Officer • November 8, 2012

  9. Strategic Approach • Establish Institutional Enterprise Architecture • Target Three Mobile Use Categories • Student-Developed Apps • College/Departmental Stand-alone Apps • Enterprise Apps • Ensure Device Compliance Thru Usability Testing

  10. Motivation and Design • Mobile use growing substantially • Both students and faculty • User needs are changing • More interactivity • More platforms and devices • More constraints (smaller screens, less bandwidth, etc.)

  11. Motivation and Design • In response: Ohio University is upgrading application architecture • RESTful services – Groovy/Grails • Single sign on – OAuth2 • Rich/responsive user interfaces – JavaScript/HTML5 • Cross platform support – PhoneGap • Phones + tablets • Android + iOS • Mobile + desktop • Unified user experience – uPortal/uMobile • Context oriented architecture

  12. Business Logic • RESTful Services • User Interface • Web/PhoneGap • OHIO Application • uPortal/uMobile Why A New Architecture? • RESTful – Groovy/Grails • Huge industry momentum • Excellent platform/language support • Rapid development • Loose coupling – business logic • Rich client side interfaces – JavaScript/HTML5 • Cross platform development • Desktop and mobile • Enhanced user experience • Loose coupling – user interfaces • Container Application – uPortal/uMobile • Reduces fragmentation • Provides consistent platform

  13. Usability Testing • Emerging Technologies Services (ETS) ensures current and emerging technologies are used effectively to meet student and faculty objectives and enhance teaching and learning experiences. • ETS partnered with a cellular network provider to evaluate integration of mobile tablets into higher education courses. • HTC-EVO Tablets (wi-fi and 3G) • Blackboard, Adobe Connect, Course Content (e-books) • Result has been usability review and certification process for mobile apps in the College and Enterprise categories • uPortal • Course Listings

  14. University of Wisconsin-MadisonJim Helwig

  15. Once upon a time...

  16. Mobile Access to Final Grades

  17. Options • Buy third party • Extend custom app • $$$ • Time

  18. Leveraging the Portal

  19. Portal Mobile View

  20. Mobile Strategy for Personalized Content • Leverage the portal and the uMobile technology • Leverage the existing AuthN/AuthZ/IdM • Leverage existing portal audience, habits, name recognition and trust • Leverage existing developer skill set • Available on any and all devices • No downloads or updates required

  21. Leveraging the Jasig Courses Portlet

  22. Collaborative Effort • Registrar’s Office developers • User experience expert • Portal team developer • Jasig community developer from Unicon

  23. Success!

  24. Spreading the Word

  25. Next Steps

  26. Personalized Content on Any Device

  27. Oakland University

  28. Oakland University – Mobile • Started with diverse directions • Mobile web? App? • Tactical or strategic?

  29. Tactical Direction • Choosing among emerging options on existing technical frameworks • Staff skills and market availability • Re-use of established frameworks

  30. Strategic Decision • Tool choices – starting a technical legacy • Vendor support availability • Student demand • President directives – image and brand

  31. Decisions • Need to move with agility • Keep image and brand in focus • Match resources to project

  32. Launch • iOS and mobile web • Community response? When does Android come out?

  33. Feature Selection • Talk to students • Communication & Marketing input • Facebook comments • Trying IdeaScale

  34. Students Want .... • Schedule in calendar display • Easier, personalized financial aid information • Parking • Bus

  35. Parents Want.... • Bills • Financial Aid • Grades • Proxy access

  36. What the University • Wants to TELL students – • Time to register • Pay your bill • Progress to degree • Direct deposit

  37. Key Strategies • Consistency of service presentation and offering independent of device choice • Authentic, purposeful service in a mobile moment

  38. OU MySail iOS App – Start Menu

  39. OU MySail iOS App – Login

  40. OU MySail iOS App – Authenticated

  41. Using CAS for Single Sign-on

  42. Jasig Portlets in Action

  43. Jasig Portlets in Action

  44. Using Simple Content Management Portlet and External Web Pages

  45. Oakland Portlets with uMobile

  46. Oakland Portlets with uMobile

  47. Oakland Portlets with uMobile

  48. Oakland Portlets with uMobile

  49. Initial App Reviews • OU MySail – iPhone App “Oh Yeah, OU. ” by Mark “I think this app is absolutely fantastic. I love how everything is compiled into one, easily accessible area. The only thing I don't care for is how it logs you out of your email every time, but other than that, it's great!” by Katrina “I had the SAIL bookmark saved on my home page. I just found out that there was an app while I was on Instagram. The app is really simple and easy to navigate thru. It's actually simpler than doing it on the computer. I highly recommend it to all current, future, and incoming students.” by Raciene

  50. Questions? http://www.jasig.org/umobile@jasigumobilehttp://www.facebook.com/jasigumobile

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