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Overview of MDSi

Overview of MDSi. Mission Statement. Our first and foremost objective is to help our clients reduce capital expenditures and maximize their technology investments. History of MDSi. Domestic & International Supplier (Voice and Data Comm.) WBENC Certified Women-Owned Business

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Overview of MDSi

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  1. Overview of MDSi

  2. Mission Statement Our first and foremost objective is to help our clients reduce capital expenditures and maximize their technology investments.

  3. History of MDSi • Domestic & International Supplier (Voice and Data Comm.) • WBENC Certified Women-Owned Business • Telecommunications Equipment Reseller - 1990 • Rack/Stack & Repair to OEMs – 1992 • Stage/Configuration Services • Site Surveys, Install/De-install, Redeployment • Board-level Repair – Certified Engineers/Technicians • Spares Management • Supply Chain Services to End Client - 1997 • First Reverse Logistics Client - 1995 • Strong Inventory Management Systems • Strategic Services Growth: “Reverse Logistics” - 2000 • 30+ Fortune 500/1000 Clients • Repositioned spares management direct to end client

  4. MDSi Value Proposition • Balance of Technical and Supply Chain Expertise: Centers of Excellence • Better Use of CAPEX: • Systemic and Professional Advocacy for Managing Technology Assets; Especially when technology assets are non-tethered • OEM Agnostic: emphasis is better management of spend (JIT Modeling). • Reduce OPEX: • Scale and Optimize the Supply Chain to drive down OPEX. (Spares, Rack/Stack, Decommissions, ETC.) • Create Scale by Investing in Automation: • Was designed to manage inventory of others • Provides Inventory Visibility • Improves the planning prowess around IT assets • Interacts with Client toolset • Automate technical professionals working with assets • Assist in Management of Other Vendors

  5. MDSi Business Case Targets • Establish capital reduction and cost avoidance targets. • Establish Spares Stocking Reduction Targets. • Operating Expense Monthly Targets. • Reductions based on maintaining optimum stocking levels. • Rapid & Effective Decisions on Aged Inventory. • Speed up the process: • Measure redeploy and spare turn – reduces capital necessary. • Take advantage of our resell position for lead time issues. • Proactive stocking of CCRE – reduce spend and idle capital.

  6. Services & Solutions Full Inventory Management Services Offering Partner Activity Coordination Tool“PACT” Inventory Management Services • Web-based workflow and asset management software solution • Approximately 8 years and $5 million total investment to date • Codifies logistics experience and best practices in software • Hosted solution built on Microsoft Axapta technology platform • Feeds directly into existing ERP, CRM and SCM software systems for complete, easy IT integration • Uses SOAP and XML integration • Forward Deployment • Reverse Logistics • Redeployment • Consignment • Optimization • Disposal • Repair • Test & Upgrade • Stock Level Recommendation • Consolidated Procurement • Inventory Visibility • OEM Warranty • Site Audits & Inventory Consolidation • Inventory Maintenance & Consulting • Stage & Configuration • Decommission Green Solutions Equipment Sales • Purchasing and disposal of pre-owned & new telecommunications equipment on behalf of customers • “Four R’s” strategy – repair, reuse, redeploy, recycle • Think Green, Think MDSi

  7. PACT • Real-time access to customer information • Dispatch & Order Status • Shipment Details • Inventory Visibility • Customizable to fit customer needs • 4 unique user defined fields • Account reporting subscriptions • Manages • Supply Chain Activity • Project Activity / Field Services • Financial Services • Field Returns • RMA Management

  8. Asset Recovery Services • All Services supported by: • Web Request • Recovery Call Center

  9. Best in Practice Recovery Before After

  10. Receiving Triage Disciplines • OEM Specific Projects or requirements (ALU, Ericsson, Cisco, Juniper, Etc.) • Kit Identification for Redeployment • Financial or Ownership separation: • Regulated vs. Non-regulated • BU, Geography, Dept. (with Hierarchy) • Country – Inter Company Support • Scrap vs. Resell Processing • Automated Pickup Notification of Proactive Shipment (with ASN) • Ability to track by Project Number

  11. Logical Dimensions • Physical Dimensions • Meta Information Customer Inventory Management • Owner • Site • Asset Tag • Condition • Warehouse • HECI/CLEI • Disposition • Bin • Software Serial# • Serial #

  12. Technical Certifications • Cisco Certifications • Cisco Certified Entry Networking Technician (CCENT) • Cisco Certified Design Associate (CCDA) • Cisco Certified Network Associate (CCNA) including Voice • Cisco Certified Design Professional (CCDP) • Cisco Certified Network Professional (CCNP) including Voice • Cisco Certified Internetwork Professional (CCIP) • Cisco Certified Security Professional (CCSP) • Cisco Express Foundation Design Specialist • Cisco Express Foundation Field Specialist • Cisco IOS Security Specialist • Cisco IPS Specialist

  13. Technical Certifications • Juniper Certifications • Juniper Networks Certified Associate Junow (JNCIA-JUNOS) • Juniper Networks Certified Internet Specialist (JNCIS-ENT) • Juniper Networks Certified Internet Specialist (JNCIS-SP) • Juniper Networks Certified Internet Professional (JNCIP-SP) • Dell Certifications • Dell Desktop Certifications • Dell Notebook Certifications • Avaya Certification • Safenet Certification

  14. Stage Configuration and Repair • Customer configuration application • Configuration building services • IOS/Software upgrades • Memory and flash upgrades • Refurbishment services • Power up, burn-in and complete system testing • Board level repair of out of warranty network and transport equipment • Power systems repair

  15. Remote Enhancements and Capabilities • Centralized expertise and knowledge base • Centralized management of technicians and engineers • Automated & non-automated IOS installations/upgrades • Automated & non-automated configuration application • Power up, burn-in and complete system testing • 24x7 on call support & configuration capability • Multiple time zone support • Multiple language support

  16. Resell and Recycle • Selling and “Green” Disposing of Products are Part of the Full Cycle of Our Value Proposition • Superior Warehouse Management and Disposal Processes • Maintain and monitor stock levels across systems and sites • Reduce inventory shrinkage/ Reduce operating expense • Formal Green Program • MDSi has a strong track record for “sqeezing” the most out of your Capital

  17. Automation & Facility Advantage • Less labor intensive • Fewer handlings • More “package friendly” • High speed camera tunnels with real-time package tracking updates and dimensioning • Unequalled throughput • Better information over the entire package life cycle Our hubs and satellites are among the most automated in the industry and provide benefit to both customer and the company

  18. Stocking Locations

  19. Coverage Map

  20. MDSi 2013

  21. MDSi 2013

  22. Thank You

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