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Transcript Support and Improvement Department

Transcript Support and Improvement Department. January 27th, 2012. Agenda. Our Objectives Our Team How W e Can Help Contacting Us. Our Objectives. Partner with subject matter experts at schools and other district personnel to provide support for: Transcript Processing

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Transcript Support and Improvement Department

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  1. Transcript Support and Improvement Department January 27th, 2012

  2. Agenda • Our Objectives • Our Team • How We Can Help • Contacting Us

  3. Our Objectives • Partner with subject matter experts at schools and other district personnel to provide support for: • Transcript Processing • Updating District Course Codes • Ensuring all courses have Syllabi • Updating the High School Procedures Guide • Our ultimate goal is to create processes that leverage best practices that make life easier for you and allow us to create better outcomes for the students we serve across the district.

  4. Our Team • Currently our team is composed of: • Matt Johnson – Project Lead • Josephine Canales – PSR Support Coordinator • Four On-Site Transcript Support Representatives: • Julie Shacklock • Danielle Saiz • Sherry Bond • Faylena Robinson • Coming soon… a Project Coordinator

  5. How we can Help: • Answer questions regarding: • Transcript Evaluation • Transcript Data Entry • Course Code Requests • Clarifying information in the High School Procedures guide • Provide On-Site Processing Support designed to: • Eliminate any current backlog • Learn first-hand the challenges schools face • Create an easier process allowing schools to be self sufficient in transcript processing • …. You Tell Us.

  6. Transcript SupportContact Information • Department Email: transcript_support@dpsk12.org • Contact Points • Josephine Canales - PSR Support Coordinator • Project Coordinator TBD • Matt Johnson (Service) – Project Lead

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