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IPDR Standardizing Next-Generation Accounting

Telecom Industry Trends. MarketDesire for both flat-rate and usage-based billingComplex content/connectivity partnerships deliver value-added servicesIndustry mergers and acquisitionsTechnologyOpportunity for convergent networksRapid service evolutionDiverse accounting requirements of next-g

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IPDR Standardizing Next-Generation Accounting

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    1. IPDR.org Standardizing Next-Generation Accounting Enabling usage measurement and exchange for next-generation services

    2. Telecom Industry Trends Market Desire for both flat-rate and usage-based billing Complex content/connectivity partnerships deliver value-added services Industry mergers and acquisitions Technology Opportunity for convergent networks Rapid service evolution Diverse accounting requirements of next-generation services

    3. To Collect or Not to Collect… “Wow – what a cool new offering I’ve thought up… This will generate millions in new revenues!” Put myself in the shoes of a product manager envisioning a new unified conferencing service that ties together existing infrastructure in a novel way that will attract new customers and retain existing ones.Put myself in the shoes of a product manager envisioning a new unified conferencing service that ties together existing infrastructure in a novel way that will attract new customers and retain existing ones.

    4. Service Usage and Billing IT manager response: All these red lines have to change! Months or years? Millions of dollars?IT manager response: All these red lines have to change! Months or years? Millions of dollars?

    5. The Solution? Flat billing is *always* going to be an appealing model. Consumers love it. Infrastructure cost is low. Why not? However: The least valuable 5% of users will hog 50% of network resources. The most valuable 20% of users will see resultant QoS faults. Limited consciousness of “MVP” customers No ability to use intelligent pricing as a competitive weapon. Limited ability to leverage relationships for value-added services Usage measurement is inherently a standards problem. No one vendor can solve every aspect from network through business systems.Flat billing is *always* going to be an appealing model. Consumers love it. Infrastructure cost is low. Why not? However: The least valuable 5% of users will hog 50% of network resources. The most valuable 20% of users will see resultant QoS faults. Limited consciousness of “MVP” customers No ability to use intelligent pricing as a competitive weapon. Limited ability to leverage relationships for value-added services Usage measurement is inherently a standards problem. No one vendor can solve every aspect from network through business systems.

    6. The Solution: Internet Protocol Detail Record Organization (IPDR.org) Mission To enable cost-effective usage measurement and exchange for next-generation services. Method Implement de-facto open standards for IP-based support system interoperability, enabling providers to deploy next-generation services rapidly and profitably. The mission of the IPDR is to develop a framework that will allow Next Generation Networks and Services to be deployed and billed faster and more cost effectively. The IPDR promotes the creation and adoption of standards for the exchange of usage information. The producers of usage include a variety of network elements and service management platforms, and the consumers include multiple Operation and Business Support Systems. The IPDR is doing this with the carriers in mind, insisting on solutions that are reliable and scalable, since the information is used for billing which was not a concern historically for IP based networks. The mission of the IPDR is to develop a framework that will allow Next Generation Networks and Services to be deployed and billed faster and more cost effectively. The IPDR promotes the creation and adoption of standards for the exchange of usage information. The producers of usage include a variety of network elements and service management platforms, and the consumers include multiple Operation and Business Support Systems. The IPDR is doing this with the carriers in mind, insisting on solutions that are reliable and scalable, since the information is used for billing which was not a concern historically for IP based networks.

    7. Industry Support Board of Directors - 2004 ACE*COMM, Amdocs, Billing Concepts, Cisco, Convergys, Hewlett-Packard, Sprint PCS, VeriSign Members Service Providers: Sprint PCS, SBC, Rogers AT&T Wireless, Syniverse, Intrado, Airpath Wireless, TOGEWAnet BSS: Amdocs, AMS, Convergys, CSG Systems, MetraTech OSS: ACE*COMM, Digital Route, EDB Telesciences, Openet Hardware: Cisco, Nomadix, Hewlett-Packard, Intel Clearinghouse: Billing Concepts, Canadian Clearinghouse, CIBERNET, DanNet A/S, VeriSign Consultancies: Infosys, TeleStrategies

    8. Where Does IPDR Fit? Like CDR, this is a network & tariff support technology. NDM-U records capture usage information from a variety of sources. The NDM-U defines standard interfaces between the “producers” of usage and control information - the network elements and the “consumers” of usage and control information - the OSS/BSS. In these new services, not all records look the same. Different records are possible from different sources. A voice call billing record looks different than a video call. Like CDR’s, these records are useful within a carrier and are necessary when carriers seek payment from each other. At least 3 different types of records are present. All can be IPDR. Net savings in time to market and integration costs.Like CDR, this is a network & tariff support technology. NDM-U records capture usage information from a variety of sources. The NDM-U defines standard interfaces between the “producers” of usage and control information - the network elements and the “consumers” of usage and control information - the OSS/BSS. In these new services, not all records look the same. Different records are possible from different sources. A voice call billing record looks different than a video call. Like CDR’s, these records are useful within a carrier and are necessary when carriers seek payment from each other. At least 3 different types of records are present. All can be IPDR. Net savings in time to market and integration costs.

    9. IPDR Reference Model

    10. IPDR.org Products IPDR Specifications XDR and XML files Streaming IPDR for network equipment IPDR Compliance program & testing Reference Libraries in C & Java Twelve companies are currently compliant to v 3 of the IPDR standard including ACE*COMM with all of our flagship products. ( AMS, Billing Concepts, Comptel, Convergys, CSG, Digital Route, HP, Marconi, NEC and Openet have also certified some products) Projects using IPDR compliant products are underway with multiple large wireless operators, as well as Emergency Network operators, VoIP network operators and ASPs Cable Laboratories - DOCSIS (Data Over Cable System Interface Specification) has adopted NDM-U as its standard usage accounting technology - The TeleManagement Forum has implemented NDM-U technology in numerous situations and is an active partner of IPDR.org - The ATIS/OBF have formed a dedicated working group to defining the mapping of NDM-U service specifications to OBF's EMI format. - The IETF - IPFix working group places IPDR on the short list of contenders for their accounting exchange standard. - The EU FORM - this EU pilot project uses NDM-U. - The ISC - informally cooperates with IPDR on accounting records and details. - The GSM TADIG - informally recognizes with IPDR as a cooperating organization and NDM-U as a complimentary technology for the collection and exchange of accounting records and details. - The ITU - Has formally recognized IPDR Organization as a group that meets it rigorous requirements for international cooperation and to whom it will look for technology solutions. Twelve companies are currently compliant to v 3 of the IPDR standard including ACE*COMM with all of our flagship products. ( AMS, Billing Concepts, Comptel, Convergys, CSG, Digital Route, HP, Marconi, NEC and Openet have also certified some products) Projects using IPDR compliant products are underway with multiple large wireless operators, as well as Emergency Network operators, VoIP network operators and ASPs Cable Laboratories - DOCSIS (Data Over Cable System Interface Specification) has adopted NDM-U as its standard usage accounting technology - The TeleManagement Forum has implemented NDM-U technology in numerous situations and is an active partner of IPDR.org - The ATIS/OBF have formed a dedicated working group to defining the mapping of NDM-U service specifications to OBF's EMI format. - The IETF - IPFix working group places IPDR on the short list of contenders for their accounting exchange standard. - The EU FORM - this EU pilot project uses NDM-U. - The ISC - informally cooperates with IPDR on accounting records and details. - The GSM TADIG - informally recognizes with IPDR as a cooperating organization and NDM-U as a complimentary technology for the collection and exchange of accounting records and details. - The ITU - Has formally recognized IPDR Organization as a group that meets it rigorous requirements for international cooperation and to whom it will look for technology solutions.

    11. NDM-U 3.x Multiple Service Support VOIP, Internet and Wireless Access, Streaming Media, WLAN… Network interfaces through settlement records Stable Version Complete! Forward Compatibility assured XML schema as record definition language Compact Encoding 5:1 Reduction Over XML Uses IETF XDR – RFC 1832 Direct Translation To/From XML Format Most widely used for: Packet cable Voice over IP Streaming Media Wireless Applications and WLANMost widely used for: Packet cable Voice over IP Streaming Media Wireless Applications and WLAN

    12. IPDR v3 Reference Code Read/write IPDRs as easily as plain text Supports all IPDR flavors Available in C and Java Liberal license permits use and modification Simple API’s hide complex logic: Read foreign schemas to absorb custom IPDR records Manage rolling log files and automatic updates to partner systems

    13. Streaming IPDR for Network Equipment v3.5 adds Streaming IPDR: Enhanced interface for high-speed equipment eliminates file management Real-time, reliable, efficient transport Joint projects refine and apply service specs for manufacturer communities Cable Labs IPCC (?) 3GPP (?) - Because the IPDR provides a generic way to measure and define usage, as well as exchange information between generators and consumers, equipment vendors will be asked by carriers to support the IPDR as a standard interface - The demands for inter-carrier billing and settlements, or other revenue sharing concerns brought by NGN services such as pre-paid and streaming content applications, can be addressed by the IPDR. A working group has already begun to address this topic. - The IPDR will continue to foster relationships with industry organizations such as Cable Labs, OSS/J, Softswitch Consortium, 3GPP - Because the IPDR provides a generic way to measure and define usage, as well as exchange information between generators and consumers, equipment vendors will be asked by carriers to support the IPDR as a standard interface - The demands for inter-carrier billing and settlements, or other revenue sharing concerns brought by NGN services such as pre-paid and streaming content applications, can be addressed by the IPDR. A working group has already begun to address this topic. - The IPDR will continue to foster relationships with industry organizations such as Cable Labs, OSS/J, Softswitch Consortium, 3GPP

    14. IPDR for Inter-Carrier Exchange NDM-U technology fully supports exchange scenarios. Key work today: Public WLAN Roaming Joint work ensures support of existing settlements networks and technologies ATIS OBF EMI settlement - TMOC ITU-T Study Group 3 CIBERNET mappings to CIBER and MXP Other open dialogs: GSM TADIG, ETIS, etc. This is an important step for the future of the IPDR.org as the complexity of the problem of inter-carrier exchanges has been multiplied with the blending of voice and data and the deployment of increasingly sophisticated services and delivery mechanism. Addressing this problem within the IPDR specification is the most critical task of the organization at the present. A working group has been formed and is already on the path of defining the basis of the new standard. I hope that we will be able to return and discuss the progress of these new initiatives later. This is an important step for the future of the IPDR.org as the complexity of the problem of inter-carrier exchanges has been multiplied with the blending of voice and data and the deployment of increasingly sophisticated services and delivery mechanism. Addressing this problem within the IPDR specification is the most critical task of the organization at the present. A working group has been formed and is already on the path of defining the basis of the new standard. I hope that we will be able to return and discuss the progress of these new initiatives later.

    15. A Few IPDR Partners ATIS recognized IPDR as one of 5 top partners and technology providers and offers proprietary EMI mappings. CableLabs employs IPDR in the DOCSIS standard used by every cable modem worldwide. CIBERnet participates in the IPDR WLANAS effort and offers proprietary IPDR VOIP mappings. ITU-T Study Group 3 officially recognizes IPDR as a technology provider for VOIP. TMF has used IPDR in multiple Catalyst interoperability projects. WFA recognizes IPDR WLANAS as the preferred medium for inter-industry PWLAN roaming. IPDR works closely with expert groups in related domains. Our goal: “No new accounting interface standards” We seek to fill the void where no standards apply. We respect and support existing standards. We typically work with the Accounting or Billing expert group within organizations that are glad to have our expert assistance. Typically those organizations are focused on service delivery and see accounting as a secondary problem. We combine our domain expertise. CableLabs is a good example. They looked for a standard interface and considered XML. IPDR met their XML requirement and more. The final specification was completed in a matter of months by their own expert group, with IPDR offering domain-specific suggestions.IPDR works closely with expert groups in related domains. Our goal: “No new accounting interface standards” We seek to fill the void where no standards apply. We respect and support existing standards. We typically work with the Accounting or Billing expert group within organizations that are glad to have our expert assistance. Typically those organizations are focused on service delivery and see accounting as a secondary problem. We combine our domain expertise. CableLabs is a good example. They looked for a standard interface and considered XML. IPDR met their XML requirement and more. The final specification was completed in a matter of months by their own expert group, with IPDR offering domain-specific suggestions.

    16. Recapitulation Usage metering is overly complex; standards provide the solution IPDR NDM-U v3 is tried and proven What can you do? Review www.ipdr.org Join IPDR.org general mailing list for updates Implement & share experiences Participate in IPDR Organization

    17. Further Inquiries Aron Heintz President IPDR Organization AHeintz@IPDR.org www.ipdr.org Marianne Jenkinson Membership Director IPDR Organization +1 908-735-0956 MJenkinson@IPDR.org www.ipdr.org

    18. Addendum Slides

    19. Stakeholder Map

    20. The Model Driven IPDR Approach

    21. IPDR Public WLAN Initiative

    23. WiFi Circumference Example Other configurations support bilateral and non-proxied multilateral

    24. WLANAS Benefits Overall PWLAN industry profits depend on convenient roaming and revenue-sharing. Customer-benefit of “silo” PWLAN is limited PWLAN Settlement permits operators to expand footprint with minimal CAPEX. IPDR WLANAS is the only group focused on cross-industry public WLAN settlement. Supports native environments for every class of operator in PWLAN: GSM, CDMA, WISP, ISP, and Wireline. Opens every public hotspot worldwide to PWLAN users. Helps resolve technical limitations of cross-industry RADIUS interoperability. Supports variety of price schemes implemented on different continents by different types of operators. Volume usage, Hour, Day-use, One-location, Multi-location

    25. WLANAS Participating Companies

    26. WLANAS Industry Outreach Focus on interop as the real-world next step.Focus on interop as the real-world next step.

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