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Supervision Series. Delegating. Skill Point Review. Essential Skills of Leadership Maintain or Enhance Team Member Self-Esteem Focus on Behavior Encourage Team Member Participation. Skill Point Review. Essential Skills of Communicating Create a Climate of Open Communication
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Supervision Series Delegating
Skill Point Review Essential Skills of Leadership • Maintain or Enhance Team Member Self-Esteem • Focus on Behavior • Encourage Team Member Participation
Skill Point Review Essential Skills of Communicating • Create a Climate of Open Communication • Design Clear, Concise Messages • Manage Nonverbal Behaviors Effectively • Listen to Communicate
Team Leaders Who Don’t Delegate • Are always behind on paperwork. • Have to come in early, stay late, and take work home. • Have daily lists of things to do that get longer every week. • Sometimes believe team members won’t/can’t complete tasks as well as they can. • Believe their subordinates are lazy, irresponsible, immature, or incompetent. • Need to be in control of every operation at all times.
Team Leaders Who Don’t Delegate Well • Delegate • only the most unpleasant and unwelcome tasks. • responsibility but not authority. • Don’t • make provisions for time to do the delegated job. • use delegation to develop team members’ skills. • delegate clearly. • set up controls and feedback.
Objectives Page 1 • Understand the importance of effective delegation as well as the problems associated with the lack of delegating or delegating poorly. • Communicate both the need for and the “why” of every delegated assignment and task. • Use delegation as a powerful motivational tool.
Objectives- continued • Use delegation to improve your team members’ skills. • Encourage team member participation and involvement through proper delegating methods. • Establish a team member’s responsibility and authority for a delegated task. • Regularly monitor progress through feedback and review.
Key Terms Page 3 • Authority– Right to command and expend resources. • Chain of Command – Orders and information flowing up and down the chain one level at a time. • Path of Responsibility – channel that information, directions, and requests should travel when adhering to chain of command. • Reverse Delegation – A team leader allows a team member to delegate his/her assigned task back to the team leader.
