User Response and Development Priorities User comments Website usage statistics

1. User Response and Development Priorities • User comments • Website usage statistics • Production workflow Michelle RagoTechnical DirectorWorld Digital Librarymrag@loc.gov

2. Your site is totally amazing, to me this is what the Internet should be all about.

3. I cannot thank you enough for having created the Digital Library. This is truly the sort of thing the Internet is most useful for…

4. Thank you! This is wonderful, beautiful and extraordinary. You have given me and my children a marvelous gift.

5. I thank you for the chance to learn about worldwide culture and history very easily and for free!

6. I just keep discovering more and more treasures of the world every time I come back to your site.

7. I felt as if I were in the world's most interesting library as I wandered from continent to continent, exploring treasures…

8. The World Digital Library is easily the most exciting e-learning tool on the web…

9. It has the power to transcend geographical boundaries and reach global audiences promoting cross-cultural awareness and understanding.

10. It is a golden opportunity for everyone…

11. Not all good news

12. When will this site be available in Japanese?

13. When will this site be available in German?

14. When will this site be available in Italian?

15. I would like more content about Cuba.

16. I would like more content about music.

17. I would like more content about medicine.

18. I was born and raised in Пензeнская.I never heard of Пензинскаяwhich isthe spelling you have

19. User feedback • Thanks, praise • Requests for more information about… • Corrections to translation or original metadata • Digital library questions (metadata schema) • Offers to volunteer, job inquiries • Technical questions (website design, software) • Requests for permission to use content

21. Statistics

22. Visitors10,277,377 Engaged users Pages viewed72,184,112

23. Languages of pages viewed French: 4.1% Arabic: 1.4% Chinese: 4.4% Russian: 4.8% Portuguese: 10.3% Spanish: 52.4% English: 22.4%

24. Top Spoken Top Spoken Top Internet Top Internet WDL Languages WDL Languages Languages Languages Languages Languages (Native) (Native) 1. Chinese 1. Chinese 1. English 1. English Arabic Arabic 2. Spanish 2. Spanish 2. Chinese 2. Chinese Chinese Chinese 3. English 3. English 3. Spanish 3. Spanish English English 4. Hindi 4. Hindi 4. Japanese 4. Japanese French French 5. Arabic 5. Arabic 5. Portuguese 5. Portuguese Portuguese Portuguese 6. Bengali 6. Bengali 6. German 6. German Russian Russian 7. Portuguese 7. Portuguese 7. Arabic 7. Arabic Spanish Spanish 8. Russian 8. Russian 8. French 8. French 9. Japanese 9. Japanese 9. Russian 9. Russian / French / French 10. German 10. German 10. Korean 10. Korean

25. Top countries by visitor

26. Top external search engines referring traffic

27. Top searches on the WDL site

28. Most popular items • Map of Spain and Portugal…http://www.wdl.org/en/item/1169National Library of BrazilSweden Ancient and Modernhttp://www.wdl.org/en/item/3036National Library of SwedenTeresa Cristina Maria, Empress and Consort of Pedro II…http://www.wdl.org/en/item/209National Library of BrazilAesop's Fableshttp://www.wdl.org/en/item/28Library of CongressMap of St. Augustine…http://www.wdl.org/en/item/202Library of Congress • Description of Egypt: Antiquities…http://www.wdl.org/en/item/80Bibliotheca AlexandrinaCodex Gigashttp://www.wdl.org/en/item/3042National Library of SwedenFirst Nerchinsk Regiment of Zabaikal Cossack Troopshttp://www.wdl.org/en/item/18Russian State LibraryMaps of Ezo, Sakhalin, and Kuril Islandshttp://www.wdl.org/en/item/3Library of CongressAntietam, Maryland. Allan Pinkerton, President Lincoln…http://www.wdl.org/en/item/1Library of Congress

29. Get more content on the site

30. Without compromising the quality (and, in some cases, improving the quality)

31. Production Workflow • Content Selection • Content Transfer • Content Processing • Cataloging (consistent metadata, descriptions) • Translation

32. Production Workflow Selection Transfer Processing Cataloging Translation • Guidelines • Memory of the World • Arabic manuscripts • Mesoamerican codices • Chinese content

33. Production Workflow Selection Transfer Processing Cataloging Translation • DVDs, hard drives, FTP • Enable more online transfers • Transfer tools (online form to track transfers, inventory)

34. Production Workflow Selection Transfer Processing Cataloging Translation • Perform quality review of transferred content • Prepare objects for the site • Improve automated tools (validation) • Provide tools for partners • More detailed guidelines (digitization, filenaming, object structure)

35. Production Workflow Selection Transfer Processing Cataloging Translation • Cataloging application • Consistent metadata • It’s what makes the site work • Enables better browsing, searching • Establishes relationships between items • Descriptions • Provide context • Spark curiosity • Written by scholars, curators, experts

36. Production Workflow Selection Transfer Processing Cataloging Translation • Cataloging application next generation • Partner access, partner review • Improve integration with controlled vocabularies, authority files • Metadata guidelines (mapping from MARC, MODS, Dublin Core) • More people in the process (dedicated manager, partners, reviewers, community of catalogers)

37. Production Workflow Selection Transfer Processing Cataloging Translation • Site navigation • Information about the project • Metadata, including description • Curator video transcripts • Translation memory

38. Production Workflow Selection Transfer Processing Cataloging Translation • Centralized management of all translated content • Partner review • Improve integration with controlledvocabularies, authority files • Policies (translation, corrections) • More people in the process (dedicated manager, partners, translators, reviewers)

39. Stunning Website! This truly encapsulates what the Internet ought to be about - the consolidation, sharing and availability of our collective histories free for all; the marvels and achievements of our ancient species in all its spectacular and wondrous variety. A most noble endeavor.