1 / 20

Writing a Consumer Letter

Writing a Consumer Letter. 40pt. Assignment. Breakdown: Parts of a Consumer Letter. Your Address 3pts. Written Correctly Includes Street, City and State Date is written under address. 123 FCS Ln. Patchwork, PA 19510 9/20/2011. Company Name & Address 3pts.

harrisonandrew
Download Presentation

Writing a Consumer Letter

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Writing a Consumer Letter 40pt. Assignment

  2. Breakdown: Parts of a Consumer Letter

  3. Your Address 3pts • Written Correctly • Includes Street, City and State • Date is written under address 123 FCS Ln. Patchwork, PA 19510 9/20/2011

  4. Company Name & Address 3pts • Proper Spelling of Company Name • Includes Zip Code • Proper Punctuation Conair Corporation 150 Millford Road East Windsor, NJ 08520

  5. Salutation/Greeting 2pts • Proper Punctuation • Capitalized Correctly • Options: Dear Director of Consumer Affairs: Dear Customer Service Representative: Dear Sir or Madam: Ladies and Gentlemen: Dear Mr. Smith:

  6. Body of Letter 14pts • Explains problem clearly • Gives important details • Explains what you want done • Paragraph Form-at least 2 • Properly Thanks business for time

  7. Body of Letter cont. I am writing to inform you of a problem I have with one of your hair dryers. In August 2003, I bought a Conair Cord Keeper Hair Dryer at Bed Bath and Beyond in the Whitehall Shopping Center located in Pennsylvania. I liked it because the handle folded up nicely to transport it back and forth from home and school. However, after only a couple of months the locking mechanism, which holds the handle straight when drying my hair, broke. Now I have to hold the head of the dryer up myself as it will not stay locked onto the handle. The product is no longer functioning as it was intended so I would like a replacement or a refund of the purchase price. I have always purchased Conair Hair Products for their high quality reputation. I appreciate you taking the time to consider my letter. “Suck-up” Paragraph

  8. Closing 3pts • Comma used • Space provided to sign your name • Name typed below signature • Examples: Regards, Ali Patchcoski Ali Patchcoski Sincerely, Ali Patchcoski Ali Patchcoski Cordially, Ali Patchcoski Ali Patchcoski

  9. Additional Information • Spelling & Grammar 5pts -Proper grammar structure used -Spelling was checked and corrected • Final Draft 5pts -Letter is corrected from rough draft -Two copies turned in -Completed on time (-2 pts each day late) Subtotal: 35pts

  10. Consumer Letter Info. Sheet 5pts • Completed on time • Includes all necessary info Company Address Grand Total: 40pts

  11. Time to proofread some letters!

  12. Here’s an example of a compliment letter.

  13. Hopefully You Hear Back from Your Company

  14. Candy Pencils/Pens Notepads Key chains Stickers Brochures Coupons Gift Certificates Free Products Here are some examples of other things you may get back from your company:

More Related