Institution Research Committee Executive Presentation OUTCOMES PILOT

1. Institution Research Committee Executive Presentation OUTCOMES PILOT

2. Committee Decision IR committee members decided to evaluate alternative tools to uniformly capture sampling data across the colleges: • SBCJC and the IR group partnered with Channelmatter to find the best solution to capture two fundamental feedback instruments: • Student Evaluation Instrument (SEI) • Strategic Planning (SP)

3. I/R Insight/Challenge • Need to cost effectively capture feedback from the community to make informed decisions to increase institutional effectiveness. • Need flexible reporting and analysis tools to analyze trends, set goals and measure successes. • Proof of Concept (POC) completed August 2010 • Pilot initiated in November 2010

4. Pilot Actions • Piloted at four pilot colleges and SBCJC. • SharePoint installed and configured • Applications deployed including SEI data imports created for Pilot schools • Initial user testing • SP and SEI instruments remediated based on feedback and redeployed • Training sessions and documentation provided • Applications piloted with subset of end-users comprised of students and instructors • Pilot successful

5. Pilot Results SEI • SEI Survey: • Likert Survey • Tag question to organize • Reusable Survey • SEI Report: • Summary data • Organized by section • Comparative

6. SEI Survey • Manage Survey: • Create • Edit • Duplicate • Delete • Reusable • Customize Template: • Formatting • Substitution variables

7. SEI Question • Questions: • Likert and Free Response for SEI • Multiple-choice and True/False • Add from question bank • Includes Spell Check • Dynamic name/value pairs • HTML formatting • Question Tags: • Freeform meta-data • Used for grouping questions for reporting • Assigned by question • Multiple tags per question

8. SEI Criteria • Criteria: • Determine Recipients • Reusable • Filtering for searching • Provides participant count and view • Academic Criteria: • Extracts recipients from SIS • Select by: • Course/section • Demographics • Open Criteria: • Manual recipient list imported from excel

9. SEI Deployment • Deployment: • Set Timing • Set Reminders • Filter for searching • View Participants

10. SEI Response • Sample E-mail with link to complete • Sample Survey

11. SEI Reporting • One per instructor/section • Overall • By Tag • By Question • Comments

12. Strategic Planning • Strategic Planning Form: • Strategic goals/tags • Departmental objectives/outcomes • Strategic Planning Report: • Strategic View • Departmental View

13. Strategic Planning • Plan Management: • View status and response rates • Copy existing plan • Create: • Set timing for loops • Set reminder options • Set minimum number of outcomes

14. Strategic Planning • Plan Settings: • Timing • Tags • Goals • Recipients • Deployment: • Data: • View respondents plans • Reports: • Five reports • Export to Office • IR Admin Tools: • Send e-mail reminder to recipient and/or director • Update deployed plans

15. Goals/Tags • Planning Goals • Tags • Meta-data for grouping

16. Deployment • Deployment Wizard • Simple Wizard • Creates planning document for each recipient • Sends e-mail notification

17. Planning Form • Open Loop

18. Planning Form • Mid-Year Loop (Optional) • Close Loop

19. Outcomes Reports • Outcomes by Program • Grid Report to Excel • Budget

20. Linear Report • By Program • All loops • Exportable to Word to create overall Plan

21. SEI/SP • SEI Tags can be used for rollup to support Strategic Planning Outcomes Means of Assessment

22. Recommendations • Pilot College adoption of new Outcomes Technology • Capture additional feedback • Provide Support • Survey additional colleges to determine adoption needs • Install and configure Sharepoint at each location or offer up central hosting • On-board the remaining colleges • Provide Training and Support • Consider additional IR needs (e.g. SACS report)

23. Deployment Cost *Effort can occur concurrently

24. SIS Systems

25. Benefits • Provide statewide solution to capture and analyze feedback to continuously improve institutional effectiveness. • Cost effective. • Easily deployed and implemented to all colleges. • Simplified user interface. • Ability to develop customized analysis and reporting in-house. • Platform can be leveraged for additional collaboration and functionality. • Order of Magnitude cost savings over the reported Delta Initiative cost.

26. Questions?

27. Appendix

28. Five Year Projection POC $ 219,000 Pilot (4) $ 270,000 On-boarding (11) $ 510,000 - 822,500 (central vs. local) (4 Banner, 7 non-Banner) ____________________________________________________________________________ Implementation Cost $ 999,000 – 1,311,500 Support (4 years-$275k annually) $1,100,000 ______________________________________________ Five Year Total Costs $2,099,000 – 2,411,500 Estimates do not include projected internal resources or licensing (a presently incurred costs)

29. PARTICIPANTS • The I/R pilot includes: • 4 colleges and 9 workgroup members • Itawamba Community College – ICC - Liz Edwards • East Mississippi Community College – EMCC - Andrea Mayfield • Pearl River Community College – PRCC -Martha Lou Smith & Steve Howard (Technical Representative) • Holmes Community College – HOLMESCC – Lindy McCain • MGCCC – David Besancon (Technical Representative)

30. HOSTING • Can be hosted centrally, locally or mixed • Centralized Hosting at SBJCJ offers: • Economies of Scale • Hardware • Support Personnel • Can be hosted individually at each college • Requires hardware and software deployment, support • Several colleges have a Sharepoint Environment in place

31. Individually Hosted Cost On Campus *$12,500 *$10,000-$20,000 $40,000-$50,000 Per College: Server(s) SharePoint Setup On-boarding per college • Data integration, training, support • Additional week for non-banner SIS * Some campuses already have SharePoint on-site, meaning no SharePoint server and reduced setup costs