1 / 29

Work Smarter Not Harder: Breaking the Ice with At-Risk Students

Work Smarter Not Harder: Breaking the Ice with At-Risk Students. Dan Gockley Director of Residence Life, Fairmont State University Darlena Jones, Ph.D. Director of Education and Program Development, EBI. How do you identify at-risk students?. Founded in 1994

heidi
Download Presentation

Work Smarter Not Harder: Breaking the Ice with At-Risk Students

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Work Smarter Not Harder: Breaking the Ice withAt-Risk Students Dan GockleyDirector of Residence Life, Fairmont State University Darlena Jones, Ph.D.Director of Education and Program Development, EBI

  2. How do you identify at-risk students?

  3. Founded in 1994 • Over 1500 Colleges and Universities worldwide • MAP-Works implemented on over 100 campuses

  4. MAP-Works Retention Platform Motivate Inform Identify Manage Intervene & Coordinate

  5. The MAP-Works Process • Student Profile Data • ERP Interface(Banner, Peoplesoft, Datatel, Jenzabar) • BlackBoard, Building Block partner • Student Profile Data • Campus Resources • Survey Data • Alerts/Notes • Talking Points • Dashboard • Share Notes/Alerts • Coordinate Actions • Social Norming • Expectations • Campus Resources • Advisors • Residence Hall Staff • Seminar Instructors • Coaches

  6. Quickly Navigate

  7. Quickly Identify Students Drill down to see Johnathan’s Talking Points…

  8. Johnathan’s Risk Indicator was Green, now it’s yellow… Quickly identify most recent issues

  9. Survey Rating is yellow and he’s not strongly committed to returning in the Spring…

  10. Poor academic self-efficacy, low levels of academic integration, experiencing course difficulties… Not socially integrating or committed to the institution Not studying long enough, poor time management skills, weak academic behaviors. Not highly confident in obtaining the tuitions/fees needed

  11. Keeping Track of Work Allows Direct-Connects see the interactions others are having

  12. Utilize Everyone on Campus Get everyone on campus involved by allowing them to issue Alerts when they have concerns

  13. Collect Academic Info Quickly Request instructors provide immediate feedback on performance Information is instantly provided to Direct-Connects for follow-up…

  14. Effectiveness & Efficiency More Time Helping Less Time Diagnosing Less Time on the Computer More Time Helping Students

  15. All Students Report - Shared Response Target programming initiatives to those in most need

  16. All Students Report - Survey Snapshot Aggregated information to understand global trends.

  17. Engage Students in Process

  18. Written Student Report

  19. Facebook / Portal Take survey, download report Send emails or make appointments…

  20. Fairmont State University Daniel Gockley

  21. Who is Fairmont State University? • College Stats • Located in Fairmont, WV • 4 Year, Public • 4100 undergraduatestudents • 90% in-state students • 98% full-time students • 48% male / 52% female • 51% of all first-year students live in college housing

  22. MAP-Works at Fairmont State • Fairmont State University was selected as one of three institutions to pilot MAP-Works by the West Virginia state Higher Education Policy Commission. • Fairmont State University is co-located with Pierpont Community & Technical College, and students from the two institutions are mixed together in classes, in residence halls, and in activities across campus. • FSU and PC&TC were both interested in improving retention efforts particularly due to the high percentage of 1st generation college students attending both institutions.

  23. Implementation of MAP-Works • Which students were involved? • All first-time, first-year students at the institutions, including part-time students. A total of 1376 students were included in the Fall 2009 survey. • All full-time first year students and transfer students with fewer than 15 transfer credits. A total of 1538 students were included in the Fall 2010 survey. • Which faculty/staff/departments were involved? • Academic Affairs -Student Affairs • Residence Life -Off-Campus Programs • Athletics -Financial Aid

  24. Breaking the Ice • Paraprofessional Staff Interventions • Resident Assistants developed relationships encouraging students to complete the survey. • Resident Assistants utilized certain data elements for interventions. • Faculty Interactions • Faculty referred students in crisis • Faculty utilized data to intervene with students. • Student Behavior Interventions • Student behaviors led to outreach efforts • Conduct Processes • Utilized student data during conduct meetings. • Campus Intervention Teams

  25. Intervention Challenges • Meaningful Connections with Students • Students often deflect or deny their challenges. • Detailed Conversations • Information helps overcome student resistance. • Avoidance • Timeliness of Interactions • Intervene before there are academic consequences. • Incomplete Information • Students struggle with more than class work. • Retainability • Data helps identify which students can be retained. • Reactive vs. Proactive • Survey results facilitate a proactive approach.

  26. Successful Interventions • Early Intervention • Relationships Determine Success • Students will respond based upon their connections. • Information = Foundation for Success • Data Drives Planning and Decision-Making • Plan programs to address student needs. • Develop future budgets. • Intervene at the Lowest Level • Encourage resident assistants to utilize MAP-Works. • Effective Interactions • MAP-Works helps supervisors ensure interactions are happening effectively.

  27. Open Discussion

  28. Discussion Points • Does your campus have a culture of retention? Have your faculty bought in? • How do you train your staff to reach out to students who are struggling? • What transition factors (e.g., homesickness, time management, etc.) do you focus on?

  29. Discussion / Questions Dan Gockley, dan.gockley@fairmontstate.edu Darlena Jones, Darlena@webebi.com

More Related