Peer Planner Check then Quiz – Peer Created!

1. Peer Planner Check then Quiz – Peer Created! • With a partner, take the “Quiz Chpt 7” that other students designed last week. • http://www.quia.com/quiz/3277513.html • Response 09/20/2011: • How many did you get right? Wrong? Why did you get them wrong? • Critique the quiz. • Are they questions an instructor would ask? • Are the questions clear? Concise? Cover the most important topics of the chapter?

2. Resume Workshop • Peer evaluation/suggestions on resume • Fill out the worksheet for your partner • Return the worksheet to your partner/get the comments on yours back • Submit the comment worksheet with your resume. • Attach to resume. • Go online and print one job description (prefer from one of your previous jobs or from your ideal future career) from http://www.onetonline.org/

3. Communicating in a Diverse World Chapter 9, pg 282

4. “Successfully intelligent people… question assumptions and encourage others to do so. We all tend to have assumptions about the way things are or should be…but creatively intelligent people question many assumptions that others accept, eventually leading others to question those assumptions as well.” Robert Sternberg

5. Real Questions, Practical Answers How can I adjust to a new society and connect to people in my community?

6. How Can You Develop Cultural Competence?---- Pg 282 • Value Diversity • Identify and Evaluate Personal Perceptions and Attitudes • Be Aware of Opportunities and Challenges That Occur When Cultures Interact • Build Cultural Knowledge • Adapt to Diverse Cultures

7. Diversity means… • living, working, and studying with people from different backgrounds. • becoming aware of different perspectives and different ways of doing things. • socializing with and perhaps marrying people from other cultures.

8. Diversity influences our… • learning and communication styles • sexual orientation or marital status • education or socio-economic status • levels of ability or disability • different values • different talents and skills • successful intelligence abilities • religious preferences

9. Expand Your Perception of Diversity – pg 286 • Brainstorm 10 words/phrases that describe YOU (focus on characteristics others cannot SEE, for example: I am Swiss). • Partner w/ a classmate you do not know well. Write down characteristics you see(know, or can guess) about him/her • Talk w/ your classmate about all of the lists • Write: what did you learn about your classmate? Was your impression of them accurate? (use that same paper) • Write what you wish people would focus on about you (use that same paper)

10. Build Cultural Knowledge • Read things that expose you to different perspectives • Ask questions of all kinds of people • Observe how people behave • Travel internationally to unfamiliar places • Travel locally to encounter a variety of people in your community • Build friendships with students and coworkers Pg 287

11. Thinking on Prejudgment • after doing that, list possible causes • family culture • fear of differences • experiences • "why do people judge others before they know anything about them?

12. Identify & Evaluate pg 284 • Prejudice • Preconceived judgment or opinion formed without grounds or sufficient knowledge • Influence of family and culture • Fear of differences • experience • Stereotypes • Standardized mental picture that represents an oversimplified opinion or uncritical judgment • Desire for patterns and logic • Media influences • laziness

13. The tough-minded person always examines the facts before he reaches conclusions: In short, he postjudges. The tender-minded person reaches conclusions before he has examined the first fact; in short, he prejudges and is prejudiced… There is little hope for us until we become tough minded enough to break loose from the shackles of prejudice, half-truths, and down-right ignorance. Dr. Martin Luther King, Jr.

14. Practical Application Case Studies: What would you do? • Read the handout: Case Study: What Would You Do? • Brainstorm on the back of the page to create solutions • Main bullet point: DON’T ASSUME!!

15. How Can You Communicate Effectively? • Adjust to Communication Styles • Know How to Give and Receive Criticism • Understand Body Language • Manage Conflict • Manage Anger

16. Personality Spectrum Communication StylesWhat style are you? Refer back to pg 76 Thinker-Dominant Communicators… …focus on facts and logic Organizer-Dominant Communicators… …focus on structure and completeness Giver-Dominant Communicators… …focus on concern for others Adventurer-Dominant Communicators… …focus on the present

17. Adapt to Diverse Cultures • Look past external characteristics • Put yourself in other people’s shoes • Adjust to cultural differences • Help others in need • Stand up against prejudice, discrimination and hate • Recognize that people everywhere have the same basic needs Pg 289

18. To communicate effectively… • Listen well. • Adjust your style to your audience. • Be comfortable with giving and receiving criticism. • Communicate with cultural competence.

19. Passive, Aggressive or Assertive. (pg 295) Passive Lacking will or energy, not addressing the issue Aggressive Focuses too heavily on your needs, demanding – sometimes loudly. Assertive Being assertive strikes the right balance. States fact and opinions in an unemotional way. Requests respectfully. http://www.videojug.com/film/communication-and-assertiveness-training-skills-3 - Boring video http://www.youtube.com/watch?v=kO2KEYhQbrM (RA’s) http://www.youtube.com/watch?v=15a9KAZgijg (Passive, Aggressive, Assertive) http://www.youtube.com/watch?v=gDzoVtts3qU – passive aggressiveness http://www.youtube.com/watch?v=tNzEodR7kLc – Passive Aggressive Video http://www.mtstcil.org/skills/assert-intro.html more activities

20. Try out each method: Role Play Joe and Charlie have been having a conflict over a library book that Charlie borrowed from Joe. When Charlie put the book in Joe’s locker, it was stolen. Joe wants his book back. • Passive • Aggressive • Assertive

21. Conflict Resolution (pg 296) Role play Be Assertive! • Get a partner. One take the role of convincer, one take the role of a person trying to convince your partner of one of the following: (partner being convinced should be considerate, but not immediately agree. They should be ASSERTIVE as well!) • A chance to rewrite a paper for a better grade • A refund on an appliance that didn’t work properly • My partner to start doing more for the family • My father to let me make my own decisions about my major • A raise and promotion at work After each attempt, give your partner feedback. • Was their attempt passive, aggressive, or assertive? Help them rephrase their request. Switch roles and choose another topic!

22. Conflict Prevention Strategies (pg 295) Strategy: Send “I” messages How it helps: Highlights the effect the actions have on you rather than the actions or the person involved http://www.youtube.com/watch?v=6uf7G92KWJU – I message vs You message Strategy: Be assertive How it helps: Being passive takes the focus off your needs. Being aggressive focuses too heavily on your needs. Being assertive strikes the right balance.

23. (Un-)Constructive Criticism (Pg 293) • What is constructive criticism? • What is unconstructive criticism? • What are the strategies to constructive criticism? • Criticize the behavior, defend the problematic behavior specifically

24. Criticism • http://www.youtube.com/watch?v=YivQYeI0vys • http://www.youtube.com/watch?v=1ZiYMrjFFc4 • Constructive Try clipping your hair back so that you don’t play with it so much. You may try using a visual aid to remind yourself where you are in your speech and give a visual aid. • Unconstructive You looked like a ditz playing with your hair like that. You SUCKED Stop saying “uh” so much!

25. How Do You Make the Most of Personal Relationships? • Use Positive Relationship Strategies • Manage Communication Technology • Avoid Destructive Relationships • Choose Communities that Enhance Your Life

26. Positive Relationship Strategies • Prioritize personal relationships • Spend time with people you respect and admire • If you want a friend, be a friend • Work through tensions • Take risks • Find a pattern that suits you • If a relationship fails, find ways to cope

27. Thinking Successfully About Relating to Others • Analytical thinking – Assess the underlying facts and assumptions that cause prejudice. Understand how and when communication, especially across cultures, can break down. • Creative thinking – See new ways of viewing diversity and its values. Think outside the box to resolve conflict, communicate, and deal with personal relationship issues. • Practical thinking – Learn from experiences in relating to others, be sensitive when relating to others, adapt to communication styles, recognize warning signs with negative communication patterns or damaging relationships.

28. taraadin The Arabic wordtaraadin includes the concept of “compromise”but contains another level of meaning. Specifically, it refers to a win-win solution to a problem, an agreement that brings positive effects to everyone involved. How would you apply this word to your life?

29. “We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results.” Herman Melville, Author

30. Final: Presentations Oral presentation on the four questions Choose one thing that you learned in this class and specifically address it. What did you learn in this class? In that one thing you learned, how do you use Analytical, Creative, and Practical intelligence? How can you make a difference in your community? (pg 389) How can you create and live your personal mission? (pg 394)

31. Final Presentation expectations • Presentation 4-5 slides (Power Point) – including your title slide with your name on it. • Presentation MUST be emailed to ttosspon@gmail.com BEFORE class starts on your presentation day (or you will not be allowed to present). • Presentation should be no more than 7 minutes long, and no less than 2 minutes long (you will be docked points if less than 2 minutes). • Peer Evaluations during others’ presentations 80 pts

32. What did you learn this term (in Success class)? Budgeting!

33. Analytical- I use it to analyze the budget and my expenditures. • Creative- finding creative ways to save money. • Practical – budgeting daily expenses. 2. How does that thing you learned make you use…

34. 3. How can you make a difference in your community? (pg 389). Give specific examples of each.. How can YOU get involved locally and nationally? Voting! Volunteering How can you help others? Volunteering to teach ESL How can YOU help to preserve the environment? Pick up litter and dog poop!

35. 4. What is your personal mission statement? (pg 394) • How does it reflect your: • Character • Contributions • Achievements • Goals • Values Live with Integrity Honesty, sincerity, responsibility, strength, and conviction

36. Power Point Tips • Rule 1: Use blank space to group or separate items • Rule 2: Use visual balance to please the eye • Rule 3: Create contrast to make objects stand out • Rule 4: Do NOTOverfill with Words

37. I need 5 volunteers to present next meeting (time allowing) Volunteers