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Interviewing

Interviewing. Based on Chapter 8, Goodall and Goodall Lynne Dahmen. COM 2301: Advanced Speech. Characteristics of Interviews. Two ‘sides’, one side asking questions ‘a specialized, two-party communication primarily involving questions and answers directed at a preplanned objective ’.

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Interviewing

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  1. Interviewing Based on Chapter 8, Goodall and Goodall Lynne Dahmen COM 2301: Advanced Speech

  2. Characteristics of Interviews • Two ‘sides’, one side asking questions • ‘a specialized, two-party communication primarily involving questions and answers directed at a preplanned objective’

  3. Types of Interviews • “Interrogation” • Sales & Persuasion • Appraisal/performance review • Information/Focus Groups • Selection/Employment • Problem-solving • Counseling • Entertainment

  4. Steps for an Information Interview • Define its purpose/goals • Be prepared • Set limits • Outline a structure • Prepare your interviewee • Stay involved • Take good notes/record interview • Keep an open mind • Take thorough notes • Follow up

  5. Advice for an Interviewee • Confirm process and purpose if unclear • Think before speaking/responding • Avoid elaboration unless asked • Don’t ‘hog’ a group interview • Don’t joke unnecessarily • Avoid swaying other member of group

  6. Structure and Sequence • Distinguish between personal and private information • Vary types of questions (directive or non directive) • Listen to complete answer before asking another • Be able to move the interview along

  7. Preparing for Conducting Employment Interviews • Establish goals (who to hire, with what skills, personality, experience, etc) • Design a job description (experience, requirements, preferred skills, salary range) • Distribute/publish ad (newspapers, online, professional organizations, headhunters)

  8. Sample parts of Employment Interview • Establishing rapport • Define interviewee’s experience • Clarify requirements of position • Present the organizations • Provide closure

  9. Considerations for Phone Interviews • Reduce potential distractions • Reserve a suitable location • Avoid talking to interviewee at work • Speak clearly • Wait for other speakers to finish talking • Clarify unclear questions/answers • Smile, even if no one is watching… • Introduce members of interview team

  10. Class Exercise Break down into groups and draw a list of interview questions you would ask for the following situations. Also identify what information you would want to gather before you interview the person. Also, identify which type of interview is described.

  11. Scenarios • Jacques has been working for the Alliance Française for one year and his contract is up for renewal. • Driss Chraibi is coming to AUI and you are going to interview him for AUI radio. • You are the school psychologist and a student will be coming to your office. • Malika just graduated and is trying to get a job with Maersk Shipping. • You work at Marjane in the computer department and your salary is based on how many you sell. You see a young couple looking at the laptop computers.

  12. Written Exercise: Due Tuesday November 8 Watch and analyze an interview on tv and analyze the strategies used by the interviewer to conduct the interview. The interview can be one about entertainment, information, political topic, etc. Also provide an analysis of the way the interviewee responds. Did the interviewer do enough research? Did the interview seem to follow a good process? Did the interviewee perform well? Why or why not?

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