Disability Program Navigator Training A Joint Initiative of the U.S. Department of Labor and the Social Security Admini

1. Disability Program Navigator TrainingA Joint Initiative of theU.S. Department of Laborand theSocial Security Administration Systems Collaboration: Building Partnerships Judith Emery, Director, Colorado WIN Partners Patrick Loeber, Consumer Navigator, Pikes Peak Workforce Center Miranda Thompson, Consumer Navigator, Broomfield Workforce Center

2. Module Objectives: • To identify ways to form a climate that enables systems change • To identify ways to engage persons needed for systems change • To explain the importance of networking and collaboration • To communicate the type of information that is important when forming a network for systems change • To identify strategies for gathering information

3. “It’s All In Building Relationships” or“Relationships, Relationships, Relationships”

4. Create a climate for systems change • Communication • Coordination • Collaboration

5. Communication • Think tanks • Focus groups • Strategic planning meetings

6. Coordination • Identifying key players • Networking • Building relationships/trust • Understanding each culture/system

7. Collaboration A mutually beneficial and well-defined relationship entered into by two or more organizations to achieve common goals --Mattessich and Monsey

8. Purpose of collaboration Increase communication, capacity, and continuity of service, while decreasing duplication of services --C.R.Pete Petersen M.Ed http://www.communitycollaboration.net/ “How to Build Community Collaboration”

9. How we built collaboration • Start with a unifying purpose – MOU • Set goals and objectives • Cultivate and share leadership – commitment • Clear expectations and roles

10. Maintaining Collaboration • Collaboration takes time! • Be open-minded, communicate and forgive • Share ownership, credit and responsibility

11. “The only place you find success before work is in the dictionary.” --Mary B. Smith

12. Workforce Investment Act Mandated Partners • Wagner-Peyser Employment Services • Veterans Employment Services • Adult Education and Literacy • Division of Vocational Rehabilitation • Welfare to Work Recipients • Post-Secondary Vocational Act Recipients

13. Optional Partners • Community Based Organizations • Volunteer Programs • Independent Living Centers • Local Social Security Administration Offices • Housing • Family Resource Centers

14. Strategies • Familiarity with all of the organizations and what they do • Know your community

15. At Minimum • Name of the entity • Eligibility information • Application information • Services offered • Contact “name”

16. Additional strategies • Others need to know what is available through the One-Stops • Highlight complimentary services – not duplication

17. Additional strategies, continued • Generalist – not expert • Referrals are more appropriate • Keep in touch – ongoing communication is key

18. One thing is certain There needs to be a consistent message at both the state and local level

19. Examples of state collaboration • Leveraging dollars for assistive technology • Grants

20. Examples of local collaboration • Personnel training • Resource fairs • Facility sharing • Leveraging resources to financially support an individual

21. This training has been designed and developed by theLaw, Health Policy & Disability Center (LHPDC)of theUniversity of Iowa College of Lawdisability.law.uiowa.edu