1 / 2

ISO Certification For Information Technology in Singapore

ISO 20000:1-2005 is based on the ITIL (Information Technology Infrastructure Library) framework. ISO Certification For Information Technology in Singapore prescribes that the organization has adequate controls and procedures in place to consistently deliver a cost effective and quality IT service.

Download Presentation

ISO Certification For Information Technology in Singapore

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. ISO/IEC 20000 Certification in Singapore ISO/IEC 20000 ISO/IEC 20000 is the first international standard for IT service management. IT Service Management with an integrated set of management processes for effective delivery of services to customers. ISO Certification For Information Technology in Singapore is based on the ITIL (Information Technology Infrastructure Library) framework. ISO 20000 certification prescribes that the organization has adequate controls and procedures in place to consistently deliver a cost effective and quality IT service. ISO/IEC 20000 consists of two parts: ISO/IEC 20000-1:2005 ISO/IEC 20000 designed to help organizations develop integrated processes necessary to deliver effective managed IT services to customer. The scope includes: 1. Requirements for a management system 2. Planning and implementing IT service management 3. Service delivery process 4. Relationship processes 5. Resolution processes 6. Control processes

  2. ISO/IEC 20000-2:2005 ISO/IEC 20000-2 has commit with the development and implementation of best practices that are needed to attain ISO/IEC 20000 objectives. Key Features of ISO 20000 standards ISO 20000-1:2005 is the First version of IT Service Management System standard which is applicable to all Information technology service providers and organisation depending on information technology relate to their business activities. ISO 20000-2 is a Code of Practice that describes the best practices for Service Management processes within the scope of ISO 20000-1 The standards is particularly used for organisations preparing for an audit against ISO 20000-1 or planning of IT service improvements. ISO/IEC 20000-2:2005 ISO/IEC 20000-2 has commit with the development and implementation of best practices that are needed to attain ISO/IEC 20000 objectives. Key Features of ISO 20000 standards ISO 20000-1:2005 is the First version of IT Service Management System standard which is applicable to all Information technology service providers and organisation depending on information technology relate to their business activities. ISO 20000-2 is a Code of Practice that describes the best practices for Service Management processes within the scope of ISO 20000-1 The standards is particularly used for organisations preparing for an audit against ISO 20000-1 or planning of IT service improvements. CHECK TO OUR ACCREDITATION Contact Us The Best ISO Certification Agency in Singapore INFORMATION & INTEGRATED ASSESSMENT Address: 531A UPPER CROSS STREET Singapore Mail: info@iasiso.com Website: www.ias-singapore.com REGISTRATION PTE LIM COMPLEX, SERVICES #04-95 LTD, HONG 051531.

More Related