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Office 365 ProPlus Managing updates

Office 365 ProPlus Managing updates. Office 365 ProPlus Deployment Track. Session Agenda. Office Servicing Overview Managing Office Updates Introduction to Telemetry. Office 365 ProPlus Servicing Overview. Builds, rather than updates

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Office 365 ProPlus Managing updates

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  1. Office 365 ProPlus Managing updates

  2. Office 365 ProPlus Deployment Track

  3. Session Agenda Office Servicing Overview Managing Office Updates Introduction to Telemetry

  4. Office 365 ProPlus Servicing Overview Builds, rather than updates Provided monthly. Contains security, non-security changes. Cumulative…At most one update away from evergreen Flexible options for management, control Monthly, cumulative builds Calculated deltas Enables agility Background updating Deltas are calculated and downloaded in background Several options to provide IT controls Take control of change Manage change via small ripples, rather than large, disruptive waves Consistency enables process automation Reduces time to get new features to user

  5. Office Update Triggers Update Schedule Task • Runs after user login and around 3am (Sunday, Tuesday, Thursday) • Task can be configured to check the CDN or local source • Can be disabled User Initiated • Update Now in the Account section under the File Menu • Requires admin rights Command-line Update • %programfiles%\Microsoft Office 15\Client[x86|x64]\OfficeC2RClient.exe /update user [updatetoversion=“15.0.4569.1508”]

  6. Phases of Update Update Download • Binary delta compression • Update Apply • Requires applications to be closed • Will apply on reboot • User interaction is possible

  7. Configuring Updates at install time Using the Office Deployment Tool Defaults – updates are checked for on a daily basis on the Microsoft CND Use <Update> tag to turn on or off updates Options include: Update location, Version and deadline <Configuration> <Add SourcePath="\\server\share" OfficeClientEdition="32"> <Product ID="O365ProPlusRetail"> <Language ID="en-us" /> </Product> </Add> <Updates Enabled="TRUE" UpdatePath="\\Server\share\" TargetVersion="15.1.2.3" Deadline=“12/16/2014 18:30"/> </Configuration>

  8. Configuring Updates via Group Policy • Computer Configuration\ • Administrative Templates\ • Microsoft Office 2013\ • Updates • Enable Automatic Updates • Hide option to enable or disable updates • Update Version • Update Deadline • Update Path • Disable Update notifications

  9. Group Policy enables you to utilize… • Loop-back processing • Group Policy Preferences • Security group filtering • Organizational units • IP address range • Computer name • LDAP Queries • AD site • DNS Suffix

  10. Scheduled Task triggered How Automatic Updates Work Most Common Path New build available? Ready to apply? No No Do nothing

  11. Scheduled Task triggered How Automatic Updates Work Apply Update (Scenario 1 of 3) New build available? Ready to apply? Office processes running? Yes No No Yes Download delta Update Office

  12. Scheduled Task triggered How Automatic Updates Work Apply Update (Scenario 2 of 3) New build available? Ready to apply? Office processes running? 3 or 6 days have passed? Yes Yes No No Yes Do nothing Download delta

  13. Scheduled Task triggered How Automatic Updates Work Apply Update (Scenario 3 of 3) New build available? Ready to apply? Office processes running? 3 or 6 days have passed? Prompt user via Toast or Business Bar Yes Yes Yes No Yes User selects apply? Download delta Yes Select “Close programs?” Update Office Yes Open Office apps

  14. Scheduled Task triggered How Automatic Updates Work New build available? Ready to apply? Office processes running? 3 or 6 days have passed? Prompt user via Toast or Business Bar Yes Yes Yes No No No No Yes User selects apply? Do nothing Download delta No No Yes Select “Close programs?” Update Office Yes Open Office apps

  15. Demo Updating Office 365 ProPlus

  16. Updates & Future Compatibility Object Model & API Virtually static since Office 2010 (http://aka.ms/Kj6vya) Office App model is future direction… …no planned changes to object model/APIs Builds supported for 12 months Consistent with MSI/Service Pack lifecycle policyEnables validation of builds Telemetry provides objective data Facilitates a fact-based approach to manage risk Helps manage change Build lifecycle Extensibility Model Manage Risk Manage change

  17. Managing Office Updates Common Questions “How can I automate update management?” “How can I determine if it worked?” “How can I test/approve updates?” “How can I back out, if necessary?”

  18. Managing UpdatesA sample plan • Process is automated • Builds are validated for 2 weeks • Backoutis enabled • Opt-out is available Goals Production Group  Validation Group

  19. Managing Updates – A sample plan Option Details 1. Define & configure “pilot” group • Determine who will validate new builds • Determine internal source(s) to contain Office builds • Use Group Policy & global group filtering to configure update source (eg, “\\server1\Source1”) for testing group • (Optional) Configure to download from cloud

  20. Managing Updates – A sample plan Option Details • Use Group Policy to configure update source(s) • and/or • Define update source at install time using the UpdatePath element 2. Define production update source

  21. Managing Updates – A sample plan Option Details • Run setup.exe /download UpdateSource1.xml • SourcePath set to Pilot update location • Create a scheduled task to automate download • Run task 2nd Friday of each month 3. Configure pilot update source Contents of UpdateSource1.xml: <Configuration> <Add SourcePath="\\Server1\Source1" OfficeClientEdition="32"> <Product ID="O365ProPlusRetail"> <Language ID="en-us" /> </Product> </Add> </Configuration>

  22. Managing Updates – A sample plan Option Details • Run setup.exe /download UpdateSource2.xml • SourcePath set to Production update location • Create a scheduled task to automate download • Run task 4th Friday of every month • Disable this task to “opt-out” of distributing to production • (Optional) Use software distribution tools to schedule deployment to many locations 4. Configure prod update source

  23. Managing Updates – A sample plan Option Details • Backout plan - Use OfficeC2RClient.exe (via Software distribution) to downgrade to previous build • Enforcement – Use OfficeC2rClient.exe (via Software distribution) to update to current build • (Optional) Use Update deadline in Group Policy to enforce Officec2rClient.exe /update user forceappshutdown=True displaylevel=False updatetoversion=15.1.2.3 5. Manage outliers

  24. Office Telemetry Enables Determine frequency of documents & solutions used Manage add-ins & solutions Report detected issues & performance Track deployments

  25. Mining Data from the DashboardCustom Reports ActiveX Macros Builds Scope

  26. LAB OBJECTIVES Setup an Office 365 Deploying Office on a single and multi-user desktop the Office Deployment Tool Sync on-premises users with Office 365 tenant using Directory Sync Assign an license of Office 365 ProPlus to each user Have a user install Office 365 ProPlus from the Office 365 Portal

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