Most Innovative Chief Medical Officers to Follow in 2023

November Issue 07 2023 Pa?ent Advocacy The Heart of Chief Medical Officers' Responsibili?es Exploring the Depths Understanding the Diverse Role of Chief Medical Officers Howard Shaps MD, MBA Healthmap Solutions, Inc. Most Innovative Chief Medical fficers to Follow in 2023 Howard Shaps MD, MBA Ensuring Patients Receive the Right Care, In the Right Place, At the Right Time

Most Innovative Chief Medical fficers to Follow in 2023

Editor’s I n the dynamic healthcare industry, the role of Chief Medical Officers (CMOs) has become increasingly pivotal, shaping the future of patient care and medical advancement. As we usher in the new year, Insights Care proudly presents the “Most Innovative Chief Medical Officers to Follow in 2023” edition, a compilation that spotlights the leaders spearheading transformative changes in the healthcare industry. delve into their backgrounds, highlighting the unique expertise and perspectives they bring to their positions. You expect an in-depth exploration of the challenges faced by CMOs in today’s rapidly evolving healthcare landscape. Additionally, we shed light on the innovative strategies these professionals employ to successfully navigate the industry’s complexities. As we showcase their accomplishments, readers will undoubtedly find inspiration in the stories of these CMOs who leave an indelible mark on the healthcare sector. Innovate to Heal Our featured CMOs are visionaries who go beyond the conventional realms of medical leadership. These individuals are the face of driving innovation, implementing cutting-edge technologies, and fostering a patient-centric approach to healthcare delivery. Their unwavering commitment to advancing medical practices and improving patient outcomes sets them apart as true pioneers in the field. Note This edition celebrates leadership, innovation, and dedication in healthcare. We invite our readers to embark on this insightful journey with us, gaining a deeper understanding of the individuals shaping the future of medicine and healthcare delivery. In this edition, readers will gain valuable insights into the diverse roles and responsibilities shoulder by CMOs. From formulating strategic healthcare policies to driving clinical excellence, these leaders play a crucial role in ensuring the well-being of individuals and communities. Our profiles Hope you have an inspiring read! Managing Editor

Contents Profiles Dr. Dominique Allwood Pioneering Innova?on in Health Leadership Edward Kucharski Impac?ul Odyssey of Healthcare Excellence Kevin Chung Pioneering Innova?ve Solu?ons in Cri?cal Care Articles Howard Shaps MD, MBA Ensuring Patients Receive the Right Care, In the Right Place, At the Right Time Patient Advocacy The Heart of Chief Medical Officers’ Responsibili?es Exploring the Depths Understanding the Diverse Role of Chief Medical Officers Cover Story

Editor-in-Chief Chidiebere Moses Ogbodo Most Innovative Chief Medical fficers to Follow in 2023 Managing Editor Pearl Shaw Executive Editor Natalie May Visualiser David King Art & Design Head Samuel Martinez Co-designer Paul Belin Art & Picture Editor Grace Brown Business Development Manager Emily Jones Marketing Manager Bill Thompson Business Development Executives Anna Smith, Jack Miller Sales Executives Mike, Carl, John Featuring Person Company Brief Technical Consultants David, Robert Assistant Technical Head Joseph Taylor Technical Head Jacob Smile Dr. Dominique Allwood, a medical leader with vast healthcare experience, focuses on clinical engagement, health systems, and population health improvement. UCLPartners uclpartners.com Dr. Dominique Allwood Chief Medical Officer Digital Marketing Manager Assistant Digital Marketing Manager SME-SMO Executives Gemson Alina Sege Daniel Jones Dr. Edward Kucharski, a dedicated family physician in Toronto, Canada, is committed to community healthcare and recognized for impactful work. Casey House caseyhouse.ca Edward Kucharski Chief Medical Officer Research Analyst Eric Smith Circulation Manager James Carter Dr. Howard Shaps, a skilled physician, specializes in kidney health and medical cost management, contributing to Healthmap Solutions' clinical operations. Healthmap Solutions healthmap solutions.com Howard Shaps Chief Medical Officer sales@insightscare.com November, 2023 Contact Us: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027. Phone - India: 7410033802, 8956487823 Email: info@insightscare.com For Subscription: www.insightscare.com Dr. Kevin Chung, a critical care physician with 20+ years' experience, specializes in life-saving therapies and innovative solutions for critical care. Kevin Chung Chief Medical Officer SeaStar Medical seastarmedical.com Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - +1614-602-4132 Email: info@insightscare.com For Subscription: www.insightscare.com https://twitter.com/Insightscare Follow us on : www.facebook.com/InsightsCare/ We are also available on : Copyright © 2023 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success. Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Insights Care is powered by Insights Success Media and Technology Pvt. Ltd.

h Y R O T Howard Shaps MD, MBA S R E V O Ensuring Patients Receive the Right Care, In the Right Place, At the Right Time C Howard Shaps, MD, MBA Healthmap Solutions, Inc.

satisfaction rates from both providers and patients. “ Most Innovative Chief Medical Officers to Follow in 2023 I n today’s dynamic healthcare landscape, the importance of coordinated care activities cannot be overstated, as they are the key to improving patient care and fostering enhanced patient satisfaction. Recognizing the transformative potential of this approach, we proudly introduce Howard Shaps, MD, MBA,Chief Medical Officer (CMO) at Healthmap Solutions, who has emerged as a leading advocate for coordinated care to improve the lives of patients with kidney disease, while also delivering positive outcomes. As the CMO, Dr. Shaps leads a team of clinical experts who are committed to transforming healthcare practices. His primary objective is to ensure that patients receive the most appropriate care, at the right time and in the right setting. By coordinating the efforts of a multidisciplinary care team consisting of registered nurses, social workers, behavioral health clinicians, registered dietitians, medical directors, and pharmacists, Dr. Shaps and his team have achieved exceptional outcomes and garnered high satisfaction and Net Promoter Scores from both patients and providers. In this special edition, we shine a spotlight on Dr. Shaps, an exceptional, thoughtful, and kind healthcare leader, recognized for his innovative efforts in coordinated care. Through his strategic vision and dedication to patient- centered healthcare, he is redefining the expectations for care delivery, offering a glimpse into a future where collaboration and coordination seamlessly merge to optimize patient experiences. As the CMO, I am charged with leading our clinical teams that interact with both patients and providers to improve outcomes while ensuring patients receive the right care, in the right place, at the right time. Our clinical team and our entire organization have been highly successful over the past several years. We’ve seen improvement in patient outcomes as well as high Let’s delve into Dr. Shaps’s remarkable journey, exploring the transformative impact of coordinated care activities on patient care and satisfaction! “ Inspiration Howard was influenced at an early age by his two uncles, both of whom were physicians and thought that medical care needed to be improved. In addition, he always had a strong attraction to science growing up. Combining the exposure that he had to the medical field through his uncles, while also learning what it takes to be successful was a natural progression to becoming a physician and following in his uncles’ footsteps. This focused interest in being a physician brought Howard to the University of Michigan, where he would begin his educational journey and graduate with a Bachelor's Degree in Psychology. After graduating from the University of Michigan, he then began chasing his dream of becoming a physician, earning his Medical Degree from Boston University School of Medicine. Howard then completed his surgical internship at Loyola University Medical Center in Maywood, IL and his Emergency Medicine residency at North Shore University Hospital in Manhasset, NY. “After finishing residency at North Shore University Hospital, now Northwell Health, I was given the opportunity to experience the administrative side of medicine, while actively practicing full-time as a board- certified emergency physician. There I saw how population health activities can improve patient outcomes, at scale. Realizing that I could combine my clinical and business skills to aid patient populations continues to be truly inspiring,” adds Howard. Journey to CMO Howard’s journey toward becoming the CMO at Healthmap was an inspiring one. “My journey was influenced by many Healthmap Solutions headquarters in Tampa, FL

people, including valued mentors who gave me the chance to reach my potential and my goals,” says Howard. “It all started when I was practicing medicine. I had the opportunity to join multiple hospital committees, both clinical and business, where I also led my medical group and worked diligently to learn the importance of quality outcomes in patient care.” “Additionally, we support our providers by serving as their eyes and ears outside the four walls of their practice. Our clinicians will bring insights to providers, such as notifications when a patient is not filling his or her medications, did not receive a scheduled laboratory test, or has not seen a nephrologist. Importantly, we listen to our providers and make sure we bring them information that helps them care for their patients. The partnership we have with our providers is paramount to our success.” “In 2012, I was given my first administrative job when I joined a Quality Improvement Organization, which was tasked with improving the healthcare of Medicare beneficiaries. At that time, I learned the value of population health management activities. From there I joined WellCare Health Plans, where I was given the opportunity to lead the clinical strategy for 450,000 government members at the local health plan level. During my time in the health plan industry, I strengthened my knowledge and leadership for clinical and care management operations along with other population health responsibilities. Fast forward to 2019, I became the Deputy Chief Medical Officer for WellCare and then assumed the same role for the Centene Corporation, after we were acquired.” Comprehensive Care Coordination Healthmap’s Kidney Health Management (KHM) program helps providers deliver industry-accepted evidence-based care. Healthmap has an exceptional training department, which works with its clinicians to help them deliver care that will improve quality outcomes. “Each of our Care Navigators (care managers) will complete a Health Risk Assessment and develop a Care Plan when working with our program patients,” Howard states. “This helps structure the approach to comprehensive care coordination. Depending on the patient’s comorbidities, additional protocols are followed to make sure those disease states and conditions receive the proper attention.” Howard adds, “In 2021, I was recruited to Healthmap as their Chief Clinical Officer, and at the start of 2023, I was promoted to Chief Medical Officer. As the CMO, I am charged with leading our clinical teams that interact with both patients and providers to improve outcomes. Our clinical team and our entire organization have been highly successful over the past several years. We’ve seen improvement in patient outcomes as well as high satisfaction rates from both providers and patients.” Overcoming Challenges Reflecting on the current operations, Howard highlights that prioritization of clinical initiatives can be challenging. “As we continue to innovate and update our product offerings, the team needs to determine what is best for our program’s members.” paramount to our success. “ Supporting Patients in their Health Journey Patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD) are complex, requiring significant care coordination activities to ensure they are experiencing the best outcomes possible. Healthmap’s Care Navigators, all of whom are nurses, work directly with patients, with support from the multidisciplinary care team of social workers, behavioral health clinicians, registered dietitians, medical directors, and pharmacists. The team helps specifically by making sure patients are receiving proactive preventive care, seeing their doctors, taking their medications, and addressing diet and lifestyle challenges. “If we can address the medical, pharmacy, behavioral, and social aspects of a patient’s care, we know we will see improved health outcomes and patient satisfaction.” He continues, “These clinical initiatives cannot become operational without the assistance from multiple departments such as IT, Legal, Product, Compliance, HR, etc. For example, when looking at future home-based services that we can offer to our members, we chose to launch home Care Navigation first. Our roadmap has multiple other home-based services that we’ll continue to operationalize over the next 12 months.” We support our providers by serving as their eyes and ears outside the four walls of their practice. Our clinicians will bring insights to providers, such as notifications when a patient is not filling his or her medications, did not receive a scheduled laboratory test, or has not seen a nephrologist. Importantly, we listen to our providers and make sure we bring them information that helps them care for their patients. The partnership we have with our providers is “ Encouraging Collaboration and Teamwork From a provider standpoint, Healthmap’s provider support team serves as trusted partners. “Although we do not practice medicine, we do help our practitioners provide care and support. We act as an extension of their provider team and bring helpful insights about their patients to help

trust and function as one team. “ Although we do not practice medicine, we do help our practitioners provide care and support. We act as an extension of their provider team and bring helpful insights about their patients to help improve outcomes. As our providers learn more about our services, the teams work well together, developing close relationships. By bringing helpful information and working with our providers’ patients, we earn their “ improve outcomes. As our providers learn more about our services, the teams work well together, developing close relationships. By bringing helpful information and working with our providers’ patients, we earn their trust and function as one team,” emphasizes Howard. to make sure our members have the best chance of achieving the highest quality and most cost-effective care possible. This includes working with network providers while acting as an extension of their practice. If we can collaborate effectively, we know our members will experience the best outcomes possible. These outcomes include identifying kidney disease early, maintaining high levels of member and provider engagement, helping to slow the progression of kidney disease, coordinating planned dialysis starts, optimizing treatment options for ESRD members, and reducing unnecessary hospital admissions and readmissions.” Tackling Conflicts Among Health Professionals Conflict amongst healthcare professionals can be difficult to manage. It takes time and experience to learn how to responsibly resolve these conflicts. Most importantly, it requires active listening by all parties to see what is causing the conflict. Howard addresses such issues directly by requesting transparency when discussing conflicts and weighing all aspects of the concerns that he hears. Ultimately, decisions come down to what is best for the team or organization. “I believe my time practicing medicine along with working with countless healthcare providers has given me great insights into what motivates people and how to approach difficult conversations,” he adds. Words of Wisdom To the budding entrepreneurs and enthusiasts who desire to follow in the footsteps of Howard, he advises, “The medical field is complex and relationship driven. My recommendations are to learn the fundamentals of well- delivered evidence-based medicine, build a solid base of knowledge, be humble, and always show empathy. Additionally, share your talent, be assertive while being respectful, and do not be afraid to fail. I was once told that I need to be uncomfortable to grow and I think of that each day. Shoot for the stars!” Vision for the Future of Medical Care Howard states, “Appropriate care delivery should not be predicated on one’s social or economic status. It should not depend on where the patient lives or the challenges faced by the patient. Kidney care is complicated, and patients are complex with multiple comorbidities. It is my responsibility

Patient Advocacy The Heart of Chief Medil Offics’ Responsibilities I n the ever-evolving healthcare landscape, Chief Medical Officers (CMOs) stand at the forefront, wielding significant influence and bearing immense responsibilities. Patient advocacy takes center stage in their various roles, reflecting their commitment to ensuring the well-being and rights of those under their care. mechanisms to actively engaging with patients, these leaders strike a delicate balance between administrative duties and fostering a culture of empathy and compassion within their institutions. CMOs and Ethical Decision-Making The Role of CMOs in Healthcare Navigating ethical dilemmas is an inherent part of the healthcare landscape. CMOs, armed with a strong ethical compass, navigate these challenges with finesse. Their decisions impact individual patient outcomes and set a precedent for ethical standards in the broader medical community. At the helm of medical institutions, CMOs play a pivotal role in shaping the policies, procedures, and overall healthcare delivery. Their responsibilities encompass a wide spectrum, from strategic decision-making to overseeing daily operations, all to provide optimal patient care. Communication Skills of CMOs Patient Advocacy Defined Effective communication lies at the heart of patient satisfaction and positive healthcare experiences. Recognizing this, CMOs hone their communication skills to relay complex medical information understandably. Real- world examples abound where clear communication has improved patient understanding and cooperation. Patient advocacy, a term often thrown around in healthcare, finds a genuine champion in the form of CMOs. These leaders are not just administrators; they are staunch advocates for the rights and needs of patients. Their commitment goes beyond the boardroom, extending into the fabric of patient-centric care. Technology and Patient Care Ensuring Patient-Centric Care In an era of technological advancements, CMOs leverage innovative solutions to enhance patient care. From Strategies employed by CMOs to ensure patient-centric care are diverse and dynamic. From implementing feedback 16 17 www.insightscare.com www.insightscare.com November 2023 November 2023

electronic health records to telemedicine, these leaders embrace technology to bridge gaps, increase efficiency, and ultimately improve healthcare outcomes. advanced degrees, and participating in ongoing training programs, CMOs ensure they lead their institutions with expertise. This commitment to professional growth benefits the CMO personally and positively impacts the healthcare ecosystem under their guidance. CMOs Driving Healthcare Innovation The Future of CMOs: Trends and Predictions CMOs are not just caretakers of existing systems; they are catalysts for change and innovation. By fostering a culture of continuous improvement, these leaders drive healthcare innovation, implementing new methodologies, technologies, and approaches that positively impact patient outcomes. As healthcare continues to evolve, so do the expectations placed on CMOs. Emerging trends in healthcare leadership are shaping the future responsibilities of CMOs. A growing focus on population health emphasizes preventive care and community well-being. Data-driven decision-making, facilitated by advancements in health informatics, allows CMOs to make informed choices for better patient outcomes. Increased patient involvement in healthcare decisions reflects a shift towards a more patient-centric model, where CMOs actively engage patients in their care plans. These trends signal a dynamic future for CMOs, requiring adaptability and innovation to meet the evolving needs of the healthcare landscape. Challenges Faced by CMOs The responsibilities shouldered by Chief Medical Officers (CMOs) are undoubtedly significant, yet they are not without their fair share of challenges. Juggling administrative tasks, including overseeing staff, managing budgets, and ensuring the efficient operation of medical facilities, requires a delicate balance. Additionally, CMOs often grapple with ethical decisions, navigating the complexities of healthcare ethics while upholding the highest standards of patient care. The challenge lies in making the right decisions and doing so with empathy and a profound dedication to patient advocacy. This multifaceted role demands resilience and commitment to the well-being of patients, showcasing the true spirit of CMOs in the healthcare arena. Conclusion In essence, the heart of CMOs’ responsibilities lies in patient advocacy. Through their leadership, ethical decision-making, effective communication, and embrace of innovation, CMOs leave an indelible mark on healthcare quality. Their multifaceted role ensures that patient well-being remains at the forefront of medical institutions. The Impact of CMOs on Healthcare Quality - Pearl Shaw The influence of CMOs on healthcare quality is far- reaching and unmistakable. Institutions led by proactive and patient-focused CMOs often exhibit higher standards of care, evident in patient outcomes and satisfaction. CMOs play a pivotal role in shaping the culture of healthcare delivery within their organizations, emphasizing patient- centric care, safety protocols, and continuous improvement. The ripple effect of their leadership is felt throughout the institution, contributing to a holistic enhancement of overall healthcare quality. Professional Development of CMOs Recognizing the rapid advancements in the medical field, CMOs understand that continuous learning is not merely encouraged but imperative. These leaders invest in professional development, staying abreast of the latest medical technologies, management strategies, and healthcare policies. By attending conferences, pursuing 18 www.insightscare.com November 2023

Most Innova?ve Chief Medical Officers to Follow in 2023 Traits of a Modern CMO Dominique Dominique Pioneering Innova?on in Health Leadership Dr. Allwood's journey as a Chief Medical Officer (CMO) reflects the diverse landscape of healthcare leadership. Drawing insights from various medical leadership positions, including as an associate medical director in a large NHS hospital, leading on quality improvement, unwarranted variation, equity, and population health. During the pandemic, she assumed the role of Medical Director of one of the Nightingale Hospitals in London, with a focus on patient safety, clinical governance, and staff well-being. Currently, as the CMO of UCLPartners, she collaborates with CMOs leading in healthcare provider institutions, integrated health systems, start-ups, and industry. Despite the varied nature of CMO roles, Dr. Allwood identifies common threads that define an effective CMO. She emphasizes the need to wear multiple lenses and seamlessly navigate across clinical, leadership, management, and business areas—an ability she likens to knitting. In today's evolving landscape, Dr. Allwood believes that CMOs face the growing need to adopt a population health view while maintaining a focus on individual service users and staff, ensuring equity through innovation and rigorous implementation. The ability to zoom in and out simultaneously, she asserts, is vital for effective medical leadership. Allwood Allwood I of UCLPartners, emerges as a beacon for change. A medical professional whose path was shaped not just within the walls of health care organizations but across diverse settings in healthcare, public health and management consulting amongst many things. This is the story of Dr. Allwood, a visionary leader who found her calling in driving change through innovation, implementation, and improvement. n an era where the future of healthcare lies at the intersection of innovation and leadership, Dr. Dominique Allwood, Chief Medical Officer (CMO) levers for influencing change from policy to academia and even worked in management consulting. However, sensing a distance from her initial interests she paused her training, immersing herself in healthcare management, leadership, and quality improvement. Reflecting on her trajectory and drawing on Steve Jobs' wisdom, Dr. Allwood acknowledges the challenge of connecting the dots forward, recognizing at the time that you must trust the dots will somehow connect in the future. A decade ago, her path led to UCLPartners, where she became an Improvement Science and Innovation Fellow, unveiling a world where innovation and implementation science converge to transform health and healthcare. Fast forward 10 years through a number of senior leadership roles, an executive MBA provided additional clarity around career direction, and a fortuitous opportunity arose to return to UCLPartners. Despite the organization's evolution, the mission remained steadfast: enhancing health through innovation and collaboration. Dr. Dominique Allwood Chief Medical Officer UCLPartners A number of career defining choices included stepping out of clinical training to train as a public health physician, but a pivotal moment came when she decided to immerse herself in healthcare management, leadership, and quality improvement—a decision that would later define her trajectory. Almost a decade ago, chance led Dr. Allwood to UCLPartners which revealed a world where innovation and implementation science converge to transform health and care and she later returned to continue her career journey there. Pioneering Net Zero Healthcare In emphasizing UCLPartners' notable initiative for 2023, Dr. Allwood highlights a groundbreaking endeavor focused on achieving net zero in healthcare. The NHS, responsible for 5% of the UK's carbon emissions, has committed to becoming the first healthcare system globally to reach net zero by 2040. Notably, 18 months ago, UCLPartners launched a climate collaborative, uniting partner organizations to expedite progress toward this ambitious goal. Dr. Allwood underscores the success of 'Connecting for Change,' a program within the collaborative that brought together diverse participants using a dynamic 'sandpit' methodology. NHS clinicians, sustainability, estates, and IT staff from eight healthcare systems collaborated with experienced academics from four universities and industry experts. From this collaborative effort, four projects were competitively chosen for funding. These projects aim to develop actionable evidence to reduce emissions from healthcare facilities and estates, which contributes to around 10% of the healthcare carbon footprint. The focus lies on optimizing systems to reduce waste, maximizing the efficiency of existing buildings, and identifying ways to deliver clinical care in more energy-efficient ways. One UCLPartners—Mission & Vision Working at UCLPartners was eye-opening. It unveiled a new world to me where innova?on and implementa?on science converge to transform healthcare. This ignited a fascina?on in me, steering my focus towards driving change through innova?on, implementa?on, and improvement. UCLPartners, a UK-based health innovation partnership, aims to enhance the health and well-being of five million individuals from North London to the Essex coast. Its mission focuses on promoting longer, healthier lives through illness prevention, timely access to care, and elevated treatment quality. Collaborations happen across a diverse network, including three integrated care systems, 16 healthcare provider organizations, and four academic institutions. Serving diverse communities, the organization focuses on six critical health challenges impacting the region's populations: cardiovascular disease, adolescent mental health, early cancer detection, respiratory health, vision, and dementia. UCLPartners has also been commended for its commitment to addressing the intersection of climate and health system redesign, driving change through innovation and research to deliver transformative solutions in collaboration with partners. As we delve into Dr. Allwood's story, we uncover the trajectory of a healthcare leader and the symbiotic relationship between an individual's pursuit of purpose and an organization's commitment to transformative healthcare practices. Dr. Allwood's Journey to the Top Reflecting on her trajectory, Dr. Allwood, connects the dots backwards over her 20-year career. During undergraduate and postgraduate medical training, Dr. Allwood discovered a broader interest in healthcare leading her to places such as New Zealand and Oman for insights into health inequalities and diverse healthcare systems. Determined to impact health more broadly she deviated from clinical training into training as a public health physician, and she explored 20 21 www.insightscare.com www.insightscare.com November 2023 November 2023

Innovating Healthcare Dr. Allwood highlights UCLPartners' pivotal role in shaping the future healthcare landscape. The organization's innovation pipeline spans insights, discovery, solutions, implementation, and evaluation, making significant contributions to key priority areas. Reflecting the commitment to innovative solutions through emerging technologies, Dr. Allwood notes, "UCLPartners is currently engaged in a number of projects such as a feasibility assessment of an AI tool designed to demonstrate diagnostic efficiency in the earlier detection of lung cancer." Beyond this, UCLPartners hosts the National Innovation Accelerator delivered in partnership with 15 Health Innovation Networks across England, supporting fellows that have led diverse projects, from digital apps addressing language barriers to an AI chatbot providing instant mental health support. Dr. Allwood also expresses excitement about UCLPartners' recent development as new host organization for the Collaboration for the Advancement of Sustainable Medical Innovation (CASMI). She states, "I am delighted to take on a leading role of this global network—a platform to share ideas and develop new ways of thinking and working to accelerate medical innovation through diverse international perspectives." This underscores UCLPartners' dedication to collaboration and sustainable medical innovation, promising advancements in healthcare. © WHO/Andreas Beck project stands out, identifying a potential reduction of 36 thousand tonnes of CO emissions and cost savings of £30k 2 per operating room per year alone, offering immense potential across the NHS. Dr. Allwood envisions the far- reaching impact of these initiatives, anticipating significant improvements in the three Cs—lowering carbon emissions, reducing costs, and enhancing quality of clinical care. Dr. Allwood invites readers to imagine the potential if these innovations were implemented across the entire NHS and beyond. This visionary initiative aligns with UCLPartners' commitment to sustainability and transformative healthcare practices. Dr. Allwood's Advice for Professionals When asked about advice for budding professionals in the healthcare industry, Dr. Allwood advises them to find a mission that sparks passion and guides their decisions—emphasizing the significance of both the 'what' and 'how' of work. Reflecting on her journey, she underscores the value of authenticity and opportunity for creativity in her work. Dr. Allwood expresses gratitude for her wider opportunities and mentors, and strives to 'pass it on' to those earlier in their careers. Finally, in uncertain healthcare times, Dr. Allwood believes treating colleagues with kindness is crucial, and fostering collaboration, learning, and innovation to drive transformative and sustained changes in healthcare. Leading Change Effectively Dr. Allwood's leadership philosophy centers on authenticity, influencing both individual behaviors and organizational character. A key moment emerged during her leadership of climate, net zero, and anchor organization initiatives, prompting introspection about internal practices in the company. This led her to champion an #ownbackyard approach, aiming for change within the organization. Despite competing pressures internally, her influence helped prioritize this work. Dr. Allwood reflects, "In the past year, we have established an ESG group with enthusiastic participation from a wide range of staff, including our CEO, which was a defining milestone." The team's work on an ESG framework has begun to catalyze tangible changes as staff take ownership, contributing to a brighter tomorrow. 22 www.insightscare.com November 2023

Exploring the Depths Understanding the Diverse Role of Chief Medical Officers I n the ever-evolving healthcare industry, Chief Medical Officers (CMOs) stand as stalwarts, orchestrating the symphony of medical expertise, administrative finesse, and strategic vision. technologies, ensuring that healthcare delivery remains at the forefront of progress. The Heart of Patient Care: Ensuring Exceptional Medical Services Let’s delve into the diverse realms that these unsung heroes cover, exploring the traces that define their pivotal role in the healthcare ecosystem. Patient-Centric Approach: Upholding Compassionate Healthcare The cornerstone of a CMO’s mission is centered on a patient-centric approach that addresses medical needs and prioritizes patients’ emotional and psychological well-being. CMOs champion practices that cultivate a compassionate healthcare environment, recognizing empathy’s profound impact on the overall patient experience. The Strategic Compass: Steering Healthcare Institutions to Success Guiding the Ship: Strategic Decision- Making CMOs are the architects of strategic decisions that shape the trajectory of healthcare institutions. From resource allocation to implementing cutting-edge medical practices, these leaders precisely navigate the complexities of healthcare management. Ensuring exceptional medical services involves more than just clinical efficiency. CMOs emphasize the importance of communication, actively listening to patient concerns, and tailoring medical services to meet individual needs. This holistic approach contributes to a healthcare ecosystem where patients feel seen, heard, and cared for beyond their medical conditions. Fostering Innovation: Redefining Healthcare Practices In an era of technological advancements, CMOs are pivotal in fostering innovation within medical practices. They spearhead initiatives that integrate the latest Quality Assurance: Elevating Healthcare Standards 24 25 www.insightscare.com www.insightscare.com November 2023 November 2023

The Future of Healthcare Leadership: Adapting to Changing Landscapes A crucial aspect of ensuring exceptional medical services is the implementation of rigorous quality assurance measures. CMOs are guardians of healthcare standards, meticulously designing and enforcing protocols to guarantee that services meet and surpass regulatory requirements. Adaptive Leadership: Navigating Healthcare Evolution CMOs embody adaptive leadership, possessing the foresight to navigate the dynamic evolution of healthcare. They stay abreast of emerging trends, technological advancements, and societal changes, proactively adjusting strategies to ensure healthcare institutions remain resilient in the face of uncertainty. By upholding stringent quality standards, CMOs instill a culture of excellence within healthcare institutions. This commitment to quality assurance enhances patient safety and fosters trust in the community, positioning the healthcare organization as a paragon of reliability and integrity. This adaptive leadership extends to incorporating new healthcare models and delivery systems. CMOs are at the forefront of embracing innovative approaches that enhance efficiency, improve patient outcomes, and position their institutions as leaders in a rapidly evolving healthcare landscape. Bridging the Gap: Collaboration Across Healthcare Spectrum Interdisciplinary Collaboration: Uniting Medical Minds CMOs recognize that optimal patient care extends beyond the expertise of a single medical discipline. They champion interdisciplinary collaboration, breaking down silos that may exist between medical practitioners, administrators, and support staff. By creating a collaborative culture, CMOs enhance communication, streamline processes, and ultimately improve patient outcomes. Strategic Talent Management: Cultivating Healthcare Leaders Ensuring the future of healthcare leadership involves strategic talent management. CMOs identify and cultivate individuals who not only possess clinical excellence but also embody the values of patient-centered care, innovation, and a commitment to advancing medical excellence. This collaborative approach also extends to the adoption of innovative healthcare practices. CMOs encourage the integration of new technologies and methodologies, ensuring that the collective knowledge of diverse medical minds contributes to the continuous improvement of healthcare services. By investing in the development of healthcare leaders, CMOs create a sustainable legacy of excellence. This strategic talent management ensures a continuous influx of skilled professionals who are not only well-versed in the current state of healthcare but also prepared to lead and innovate in the healthcare landscape of tomorrow. Community Engagement: Building Healthcare Alliances Bridging the gap in healthcare goes beyond the confines of hospital walls. CMOs extend their influence to community engagement, recognizing the importance of building alliances with external stakeholders. These alliances not only enhance healthcare accessibility but also allow healthcare institutions to address and meet the community’s unique health needs actively. In Conclusion Though often behind the scenes, Chief Medical Officers are the cornerstones of healthcare orchestration. Their multifaceted role encompasses strategic leadership, patient care advocacy, and the foresight to navigate the ever- changing healthcare landscape. As we unravel the layers of their responsibilities, it becomes evident that CMOs are not just leaders in white coats but architects of a healthier, more compassionate future. CMOs foster a sense of shared responsibility for health outcomes by engaging with the community. This collaborative approach contributes to developing targeted healthcare initiatives, health education programs, and preventive measures that align with the community’s specific needs. - Pearl Shaw 26 www.insightscare.com November 2023

Most Innova?ve Chief Medical Officers to Follow in 2023 Edward Edward a growing mix of inpatient, outpatient and community- based services that meet clients where they are in their individual journeys of health and wellness. Building on a legacy of advocacy and social justice, we actively dismantle barriers to care and safe living. We provide a community and sense of belonging that connects people to care. The humanity of each client is at the heart of everything we do. broader landscape, but also, their drug use in and of itself can challenge our team. It certainly helps when we hire staff who share our values, have a good understanding of harm reduction and trauma-informed care; but it's worth noting that being proactive and learning from our clients and staff about safety has also improved how we care for clients who use drugs. Impac?ul Odyssey of Healthcare Excellence What are some of the most innovative initiatives that Casey House has implemented under your leadership? How do you stay up-to-date with the latest developments and trends in healthcare, and how do you incorporate them into your work at Casey House? C optimal patient care. Dr. Edward Kucharski exemplifies this role with significant distinction. Before assuming the role of Chief Medical Officer at Casey House, he forged his skills as a dedicated family physician within the South East Toronto Family Health Team. Dr. Kucharski's influence extends beyond the hospital walls; he serves as a Leader theme lead in the MD Program at the University of Toronto's Temerty Faculty of Medicine and contributes as a surveyor for Accreditation Canada. hief Medical Officers (CMOs) are critical leaders in the complex healthcare landscape. They are responsible for steering organizations towards Implementing the first supervised consumption site in an Ontario hospital certainly comes to mind. This means that clients who use drugs can use them safely and legally inside our hospital to reduce the risk of overdose, connect them to care and keep them engaged in care. This is not something I ever imagined being a part of, since I was trained during a time in which those who used substances were looked upon with judgement and often barred from accessing health care. I am proud that our team has been a leader in providing compassionate, judgement-free care to clients, including those who use drugs. Unfortunately, many of our clients still face stigma related to their substance use and we have committed to focusing outwardly to help reduce this barrier. Working in several academic settings certainly requires me to stay up-to-date, however, I would say most teachers learn quite a bit from their trainees; I most definitely do. Working for Accreditation Canada allows me the privilege of both sharing my knowledge with other health systems and organizations across our country, and learning from them too. It is not uncommon for me to return from a survey with several ideas to implement at Casey House. What advice would you give to other healthcare leaders who are looking to innovate and improve patient care? His professional journey unfolds with impactful milestones, including a tenure as the regional primary care lead for Ontario Health-Cancer Care Ontario and the Toronto Central Regional Cancer Program. Dr. Kucharski's expertise is not confined to administrative roles; as the CMO, he is instrumental in providing crucial clinical guidance and overseeing the medical staff at Casey House. I think you will never go wrong when you listen to your clients and staff. With each passing year in health care, I believe we are doing better and better at this. I am a strong believer that clients are the experts in their own health and lives, and it is a mistake to not include their voice in our work. One phrase that has always stuck with me from a World Health Organization (WHO) video on patient- centered care is asking our clients, "Not what is the matter WITH you, but what matters TO you". How has Casey House adapted to the changing healthcare landscape during the COVID-19 pandemic? We are constantly looking for new ways to help people access health care they aren't getting anywhere else. In 2021, after a couple of years of accepting HIV- clients to our inpatient unit to support the surge on our acute care hospital partners, Casey House embraced a wider community of people in desperate need of help to overcome systemic health care inequities, which make it difficult for them to access the care they need. This included expanding our reach to serve people from populations at higher risk for HIV due to the social and structural determinants of health, whether or not they have an HIV diagnosis. Broadening our reach in this way has led to being able to care for more people and take a larger role in HIV prevention. He spearheads initiatives aimed at enhancing cancer screening for diverse communities, displaying a deep commitment to inclusivity. Notably, he co-edited the acclaimed book "Caring for LGBTQ2S People: A clinical guide," alongside Dr. Amy Bourns, evidence of his dedication to advancing patient-centered care. Edward Kucharski, Chief Medical Officer Casey House What are your future plans for Casey House, and how do you see the organization evolving in the coming years? Our hospital is constantly looking for new ways to help people access health care they aren't getting anywhere else and has also evolved over the years alongside the treatment of HIV. Fortunately, treatment has improved dramatically and those with HIV can often take one pill once a day with few, if any, side effects. We're now seeing the advent of long-acting injectable treatments that have a promise of even better care and control of HIV. With these advances, our hospital will care for more and more older adults with HIV, and more people who are not accessing adequate health care, and this has and will continue to inform the work we do at Casey House. In an exclusive interview with Dr. Kucharski, we uncover the visionary leadership and impactful initiatives that define his remarkable contribution to healthcare excellence. I am proud that our team has been a leader in providing compassionate, judgement-free care to clients, including those who use drugs. Brief our readers about Casey House and highlight its mission in the healthcare industry. What are some of the biggest challenges you face as a Chief Medical Officer, and how do you address them? Casey House is unlike any other hospital. We are a specialty hospital in Toronto providing ground-breaking care to people living with and at risk of HIV. Together with our clients, staff, peers and volunteers, we strive to create an inclusive environment where everyone feels safe. We offer While the COVID-19 pandemic always comes to mind, I think we all faced that challenge, so I won't go on about it. I would say caring for our clients who use drugs remains a challenge. As mentioned, the stigma surrounding substance use often impacts our clients' trust in us and health care on a 28 29 www.insightscare.com www.insightscare.com November 2023 November 2023

Most Innova?ve Chief Medical Officers to Follow in 2023 Kevin Chung Pioneering Innova?ve Solu?ons in Cri?cal Care I n the realm of modern healthcare, the role of critical care doctors or intensivists is indispensable. These adept medical practitioners shoulder the weight of managing unpredictable scenarios with the utmost dedication, constituting the backbone of the healthcare industry. With an ever-watchful eye, they swiftly respond to unexpected emergencies, embodying the epitome of vigilance and expertise. Once in military medicine through the U.S. Army, I happened to be towards the tail end of my residency when 9/11 occurred. It was then that I realized my career trajectory had changed. I was thrown into the critical care of combat casualties, young American service members severely wounded during combat operations in Iraq and Afghanistan. There is nothing that comes close to the destruction that human beings get subjected to than what the war wounded go through. “Fresh out of training, I was assigned to the U.S. Army Burn Unit in San Antonio where I became witness to the worst injuries imaginable. That is where I learned to be a critical care doc with an interest in new lifesaving technologies.” A fearless and competent medical professional, Kevin Chung has been serving the critical care industry for more than a decade. His career path changed from military medicine to critical care in the wake of the tragic events of 9/11. Exposure to so much morbidity and death led him to realize the importance of technology in saving lives. When did you become a part of SeaStar Medical? What core values attracted you to join the organization? His association with SeaStar Medical, an organization dedicated to developing life-saving solutions was a thoughtful decision. He is currently appointed as Chief Medical Officer where he plays an important role in bringing life-saving products to the market. Being surrounded by so much morbidity and death in the burn unit, I learned to appreciate how limited we were in health care. Simply put, our medical tools to help critically ill patients were not enough. The standard of care was not enough. We needed better tools. Kevin Chung, M.D. Chief Medical Officer SeaStar Medical Speaking with Insights Care he shared a few details about his incredible journey and how through SeaStar Medical he continues to make his contributions to the critical care industry. SeaStar Medical's platform technology is lifesaving. It is a new approach to address the dysregulated host response that is responsible for much of the organ failure that occurs after severe injury or severe infection. It targets the source of the dysregulated host response. The amazing thing about the technology is that it was discovered accidentally, during a trial comparing an artificial kidney to a sham device. The control device worked better to save lives. That is now the Selective Cytopheretic Device (SCD). After nearly 15 years since its discovery, we now know how it works. It works by taming the most angry neutrophils and monocytes that typically wreak havoc on the body in response to any foreign insult (tissue injury or infection). This not only saves lives but also helps repair organs. Below are highlights from the interview: Kindly tell us about yourself and highlight the seed of inspiration that led you to venture into healthcare. Fresh out of training, I was assigned to the U.S. Army Burn Unit in San Antonio where I became witness to the worst injuries imaginable. That is where I learned to be a cri?cal care doc with an interest in new lifesaving technologies. My first career goal growing up was to attend the United States Military Academy at West Point. I had no second choice for college. I envisioned it as the perfect place to grow every aspect of my professional and personal identity and I was not disappointed. One year in, I realized I had the grades to take a shot at medical school and I did. That is how I ended up in military medicine. 32 33 www.insightscare.com www.insightscare.com November 2023 November 2023

technology into the marketplace. Our team is diligently working to overcome any hurdles. We are all committed to seeing the SCD through to commercialization and sharing its lifesaving potential with patients who could benefit from our technology. As a Chief Medical Officer of a medical technology company, what R&D operations are you currently leading at your organization? I oversee a team of fantastic professionals committed to helping solidify other disease states that could benefit from our platform technology. SCD works on the innate immune system. Hence any disease state whereby a dysregulated innate immune response is the primary driver of the disease (acute or chronic) can be a potential target. What advice would you like to give to budding medical enthusiasts who wish to make a career in healthcare? Personally, I cannot think of a profession more rewarding than helping the sick and wounded recover from their affliction. However, it's not for everyone. So talk to someone in the field before jumping into it. Even better, find a shadowing opportunity or internship if possible to get a taste to see if it's for you. For those interested in medical entrepreneurship: First, find a gap in healthcare whereby a medical need exists. Second, investigate potential solutions for that gap. Do your own due diligence before jumping in. How do you envision the future of SeaStar Medical in 2023 and beyond? What are your key responsibilities as a Chief Medical Officer in the organization? As an academic intensivist, I have studied nearly every type of blood purification technique ever discovered and developed in my quest to find better tools to save lives. The SCD works; we have demonstrated this in our clinical studies to date. We are conducting a confirmatory pivotal trial right now as we speak. My role as the CMO is to present these data to FDA, navigate the regulatory hurdles to deliver this technology to the marketplace, and then communicate these data to my critical care and nephrology colleagues who will use this technology to save lives. What are some of the challenges you face as a Chief Medical Officer in the organization and how do you turn them into opportunities for growth? I would love to see SeaStar Medical lead the critical care field by being the first disease-modifying cell-directed extracorporeal therapy to market to complement the current kidney support paradigm. Sometimes, market conditions are not optimal even if you have the perfect product. A lot of things have to go your way in order to successfully transition a promising 34 www.insightscare.com November 2023

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Most Innovative Chief Medical Officers to Follow in 2023

Most Innovative Chief Medical Officers to Follow in 2023

Presentation Transcript

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