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IT Essentials 1

IT Essentials 1. Questions by R. Prensky and students Pinetree Secondary School Coquitlam, BC, Canada. Chapter 13. JEOPADY. Router Modes. Wireless. Router Modes. Laptop Repair. WAN Encapsulation. WAN Encapsulation. Batteries/ Docking Stations. WAN Services. WAN Services.

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IT Essentials 1

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  1. IT Essentials 1 Questions by R. Prensky and students Pinetree Secondary School Coquitlam, BC, Canada Chapter 13 JEOPADY

  2. Router Modes Wireless Router Modes Laptop Repair WAN Encapsulation WAN Encapsulation Batteries/ Docking Stations WAN Services WAN Services Storage / RAM Router Basics Router Basics Preventative Maintenance Router Commands Router Commands Trouble- shooting ► ► ► F i n a l J e o p a r d y ◄ ◄ ◄ 100 100 100 100 100 100 100 100 200 200 200 200 200 200 200 200 300 300 300 300 300 300 300 300 400 400 400 400 400 400 400 400 500 500 500 500 500 500 500 500

  3. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Wireless100 Capable of handling voice and data and are ideally suited for connecting the devices like hands-free headsets A: What is Bluetooth?

  4. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Wireless200 Typical download speed in high-speed satellite network connections A: What is 500Kbps?

  5. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Wireless300 Transmission that can handle high-quality multimedia requirements A: What is Broadband optical telepoint?

  6. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Wireless400 Provides increased data rates and improved data reliability A: What is Enhanced Data Rates for GSM Evolution (EDGE)?

  7. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Wireless500 Maximum data rate and range of the most common Wi-Fi implementation A: What is 54 Mbps and 100 feet (30.5 m)?

  8. 100 100 100 100 100 100 100 100 100 100 100 100 200 200 200 200 200 200 200 200 200 200 200 200 Question 300 300 300 300 300 300 300 300 300 300 300 300 400 400 400 400 400 400 400 400 400 400 400 400 500 500 500 500 500 500 500 500 500 500 500 500 Laptop Repair100 Parts that can be replaced by the customer A: What is a Customer Replaceable Unit (CRU)?

  9. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Laptop Repair200 If the _______ has failed, the screen is only visible when looking at it from an angle. A: What is backlight?

  10. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Laptop Repair300 OEM A: What is Original Equipment Manufacturer?

  11. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Laptop Repair400 Produces the high voltage required by the backlight. A: What is an inverter?

  12. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Laptop Repair500 List three FRUs A: What are motherboard, CPU, RAM, Power Supply, Peripheral, Bus Device, System Drive?

  13. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Batteries/Docking Stations100 New batteries must use the same ___________ as the old battery. A: What is form factor?

  14. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Batteries/Docking Stations 200 After a battery is discharged, this needs to be done. A: What is charge the battery to maximum capacity?

  15. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Batteries/Docking Stations300 Two types of rechargeable batteries that should be occasionally discharged to completely remove the charge memory. A: What is Ni-Cad and NiMH?

  16. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Batteries/Docking Stations400 A docking station is advantageous over a port replicator because it provides the ability to connect to these. (Choose 2) A: What is PCI cards, additional hard drives, optical drives, and floppy drives.

  17. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Batteries/Docking Stations500 Two methods of connecting a laptop to a docking station. A: What is a docking station port or USB port?

  18. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Storage/RAM100 Two methods of external storage for laptops. A: What is Firewire external hard drive, External USB hard drive, DVD/CD.

  19. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Storage/RAM200 This is where you confirm that you RAM is installed correctly. A: What is the POST screen, BIOS, or System Properties window?

  20. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Storage/RAM300 This is where laptop RAM is usually installed. A: What is behind a cover on the underside of the case?

  21. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Storage/RAM400 Remove the battery and unplug before installing RAM to avoid damage related to this. A: What is ESD?

  22. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Storage/RAM500 SODIMM A: What is Small Outline Dual Inline Memory Module.

  23. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Preventative Maintenance100 A preventive maintenance schedule for laptops should include procedures for cleaning, hard drive maintenance and ___ A: What is Software Updates?

  24. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Preventative Maintenance 200 Never use cleaners that contain this. A: What is ammonia?

  25. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Preventative Maintenance 300 Windows XP has two programs that help clean up the hard drive: A: What are Disk Cleanup and Disk Defragmenter?

  26. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Preventative Maintenance 400 Used to remove dust from a laptop keyboard. A: What is Compressed Air?

  27. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Preventative Maintenance 500 The steps to run Disk Cleanup: A: What is: 1. Select the hard drive that you want to clean. 2. Right-click and choose Properties. 3.On the General tab, click Disk Cleanup?

  28. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Troubleshooting100 The second step in the Troubleshooting process A: What is Verify the obvious issues?

  29. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Troubleshooting200 A user reports that the laptop battery needs recharging more frequently than when it was new. A: What is Have the user completely discharge the battery, then fully recharge it?

  30. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Troubleshooting 300 One source of information when in the “gather data from the computer” stage. A: What is Error Messages, Beep Sequences, LEDs, or POST?

  31. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Troubleshooting 400 The final step of the troubleshooting process A: What is Close with the customer?

  32. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Troubleshooting 500 The laptop keyboard no longer works. A: What is Advise the customer to take the laptop to a repair centre or return it to the manufacturer?

  33. 100 100 100 100 100 100 200 200 200 200 200 200 Question 300 300 300 300 300 300 400 400 400 400 400 400 500 500 500 500 500 500 Final Jeopardy Typical satellite Internet upload speed A: 50 kbps?

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