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Requirements Engineering for Social Computing RESC workshop @RE11 panel

Requirements Engineering for Social Computing RESC workshop @RE11 panel. Eric Yu University of Toronto August 29, 2011. How do you understand social computing (SC): what's new about it?. All computing is social !?? If people are involved in usage, development, maintenance, evolution, …

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Requirements Engineering for Social Computing RESC workshop @RE11 panel

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  1. Requirements Engineering for Social ComputingRESC workshop @RE11 panel Eric Yu University of Toronto August 29, 2011

  2. How do you understand social computing (SC): what's new about it? • All computing is social !?? • If people are involved in usage, development, maintenance, evolution, … • Behaviour results from role, position, and individual person. • SC highlights the individual • Traditional information systems are mostly role-centric. • Network effect • Web-scale • …but SC in enterprise (E2.0) is a blend • Varying proportions/combination of role- and person-based • Even public open web SC can be role-centric (self-selected or attributed) • Eg- wikipedia – editor, contributor, spoiler, …

  3. What is special about requirements engineering (RE) for SC? • Recent phenomena .: don’t have that much experience about it, guess work, intuition, - a few spectacular successes, but many failures • cf Facebook vs mySpace, now Google+ • weibo.cn combines features of twitter & Fb • ERE even more important :.not relying on established practices, • eg motivations unknown/untapped. • huge volume of data that can be analyzed • unlike enterprise IS, but SC can still be for enterprise ..E2.0 • can use BI, beyond usual elicitation • mass-market (but cf E2.0) • often rely on visionary innovation, not incremental advance.  Therefore need different RE methods • Disruptive innovation  [Samavi] • Incremental change

  4. Give three research challenges for RE for SC • Intentionality, still • ERE modeling • community, trust, power, identity, ... • social dynamics - dynamic versions of above concepts • social concepts even more important, behaviour less constrained then in organizational IS • Market dynamics (large numbers) • Some kind of quantification • Clustering to determine classes of actors • Ecosystems – actors (classes) react to each other • Collect experiences, extract lessons, codify into reusable experience • hard to discern effects of RE methods vs other factors.

  5. From where do we get the inspiration and insights for addressing them? • Disruptive innovations – e.g., [Clayton Christensen] • Evidence based, research based – e.g., collect design knowhow   • Agile practices – empirical studies [Chiniforooshin] • For specialized domain of social media for participatory democracy [Hilts GODKL]   • Tools fair tomorrow in iStar11 workshop • Use BI, relate to intentionality, e.g., [BIM]

  6. GO-DKL Browser Andrew Hilts Eric Yu Faculty of Information University of Toronto • Explore and analyze tree-list representation of goal model • Reconfigure project model relationships to suit individual project context • Export Q7 files that can be imported into OpenOME. GO-DKL Browser project model reconfiguaration and Q7 file export. • Associate one’s project objectives with knowledge base (KB) goals: • KB contains intentional relationships extracted from scholarly publications. • Build a project model of included KB goals and contributing design features

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