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Job Design. Ross L. Fink. Job Design. Is specifying work activities of an individual (or group). Fredrick W. Taylor and Job Design. Managers are work planners Managers select, train, and develop workers Work is divided so that each is doing what they do best Bethlehem Steel
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Job Design Ross L. Fink
Job Design • Is specifying work activities of an individual (or group)
Fredrick W. Taylor and Job Design • Managers are work planners • Managers select, train, and develop workers • Work is divided so that each is doing what they do best • Bethlehem Steel • Shovel load--21 pounds • Cost down 50%, wages up 60%
Trends in Job Design • Quality as a part of everyone’s job • Teams--including self-directed work teams • Quality of work life • Meaningful and rewarding jobs • Automation
Trends in Job Design • Work schedules • Feedback • Ergonomics • Autonomy
Job Enlargement and Job Enrichment • Advantages • Reduced turnover • Reduced absenteeism • Improved quality • Improved productivity
Job Enlargement and Job Enrichment • Limitations • Higher capital cost • Many individuals prefer simple jobs • Higher wage rates • Smaller labor market • Increased accident rates • Not all technology lends itself to this approach
Output Based Pay Systems • Advantage--logical and effective • Disadvantages • “Beating systems” • Loopholes • Social problems/peer pressure • Quantity versus quality • Time and cost to implement and run • Not all jobs can use this system