1 / 29

QUALITY MANAGEMENT COURSES – BioMed Online

QUALITY MANAGEMENT COURSES – BioMed Online. Gary Cheung Quality & Training Manager, Haematology – King’s College Hospital. Who are you?. Practising Quality Managers/Officers? Pathology Lab Managers Cytogenetics Lab Managers Molecular Lab Managers Joint responsibility Others.

jirair
Download Presentation

QUALITY MANAGEMENT COURSES – BioMed Online

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. QUALITY MANAGEMENT COURSES – BioMed Online Gary Cheung Quality & Training Manager, Haematology – King’s College Hospital

  2. Who are you? • Practising Quality Managers/Officers? • Pathology Lab Managers • Cytogenetics Lab Managers • Molecular Lab Managers • Joint responsibility • Others

  3. What do want from a QM course? • Cost? • Time? • Accreditation/certification/box ticking? • Personal development? • Quality Improvement? • Other?

  4. TYPES OF QM COURSES (With thanks & apologies to Ann Lockhart) • Full time (FT) • Part time (PT) • Distance Learning (DL) • e-Learning – interactive programs

  5. SOME AVAILABLE COURSES • “Ulster”Certificate of Extended Practice in Quality Management (DL/eL) • “Greenwich” Quality Systems Management (DL/eL) • MSc Quality Management (FT, PT, DL) • Diploma in Quality (PT) • HNC Quality (PT + DL) • Many others

  6. IBMS Certificate of Extended Practice in Quality Management • Developed by Biomedical Scientists for Quality Officers/Managers within Clinical Laboratories • Introductory level course to introduce a ‘new’ specialty and a ‘new’ learning environment “Suitable for Quality Officers” • Delivered through the University of Ulster using WebCT

  7. IBMS Certificate of Extended Practice in Quality Management • Course structure – 6 modules • Introduction to Quality Management • Error Logging • ISO Standards • CPA Standards/Document Control • Change Management • Laboratory Audit

  8. GREENWICH QUALITY SYSTEMS MANAGEMENT • Developed by HealthCare Scientists for Quality Managers within Clinical Laboratories • Delivered through the University of Greenwich using WebCT • Includes 2 face-to-face workshops • Introduction to WebCT & Tutors • Opportunity to give a formal presentation

  9. GREENWICH QUALITY SYSTEMS MANAGEMENT • Content Summary • Meaning of Quality • Quality Assurance\Control • Management Review • Accreditation • Internal Quality Audit incl. Audit Checklists • Customer Survey • Self Assessment\Reflection ..\QM\Greenwich

  10. Declaration of Interests • I am a member of Biomed Online (Greenwich) Steering Committee • I cannot compare Ulster/Greenwich course from direct experience, but.. • I completed the Greenwich QSM course & the Ulster “Training Officers” course

  11. Comparison

  12. ULSTER STUDENT COMMENTS • I enjoyed the experience and would recommend it to all aspiring to be quality managers at whatever level within pathology • It was a new but enjoyable experience to study online • Overall a fair start, but room for improvement

  13. I generally found the course very useful, particularly the audit section, and this will benefit my workplace as we had little experience of audit systems • I found the concept and delivery of the on-line course very rewarding although hard work • I am very enthusiastic about the role of such courses in the future education and professional development of Biomedical scientists and HealthCare Scientists in general GREENWICH STUDENT COMMENTS

  14. Advanced QM (Greenwich) • Introduction • Anatomy of a job description: Activity 1.1 • How am I doing?: Activity 1.2 • Personal development planning • Activity 1.3 (assessed) QM PDP • Designing and implementing a quality management system in your laboratory • A look at the quality management system (QMS) • A changing approach to quality • Breaking open the QMS • Activity 2.3 (assessed): A strategy for implementing a quality system and an evaluation of communication (project plan & report)

  15. Advanced QM (Greenwich) • Introduction: Making change happen • Evaluation • Continual improvement • Activity 3.3: (assessed) – Report on a Quality Improvement • Working together • About working together: Activity 4.1 • Supporting others • Establishing and maintaining co-operative working relationships • Developing people: Activity 4.2 • Activity 4.3 Plan & run a training workshop (assessed)

  16. MSc in Quality ManagementUNIVERISTY OF PAISLEY • Core modules • Quality Assurance and Management Systems • Dynamics of Management Communication with Quality Appraisal and Measurement • Information Technology • Statistical Quality Control • Project

  17. MSc in Quality ManagementUNIVERISTY OF PAISLEY • Support Modules (2 from) • Materials & Quality • Reliability Engineering • Computer Aided Engineering • Manufacturing Systems • Non-Destructive Testing & Condition Monitoring • Service Quality

  18. MSc in Quality ManagementUNIVERISTY OF PAISLEY • Optional Modules (2 from) • Strategic Quality Management • Interpersonal Skills & Change Management • Software Quality Management & Advanced IT • Statistical Process Design • Operations Management • Managing Customer Service

  19. MSc in Quality ManagementUNIVERISTY OF PAISLEY • Assessment • At least 1 Summative Assessment for each module (Coursework) • Final Examination for each module • DISSERTATION PROJECT • Course lasts – approximately 33 months

  20. MSc in Total Quality Management& Business ExcellenceUNIVERISTY OF STIRLING • Course content • Human Aspects of Quality • Quality Systems & assessment • Performance Management & Measurement • Total Quality Management (TQM) • Systems Analysis • Business Process Management

  21. MSc in Total Quality Management& Business ExcellenceUNIVERSITY OF STIRLING • Course content cont. • Relational Databases • TQM & Business Excellence • Business Process Management • Managing Service Quality • Enterprise Planning/Operations Management

  22. MSc in Total Quality Management& Business ExcellenceUNIVERISTY OF STIRLING • Assessment • At least 1 Summative Assessment for each module (Coursework) • Final Examination for each module • DISSERTATION PROJECT • Course lasts – approximately 33 months

  23. MSc in Managing Quality in Health CareUniversity of Birmingham • 4 Core modules • Introduction to Health Care Quality • Health Service Management • Quality Measurement and Management • Choice of • Involving Consumers in Health Care Quality • Clinical and Professional Quality • Plus 2 additional modules • Dissertation Project

  24. IQA Diploma in Quality • Delivered on a part-time basis at various centres in the UK • Scotland • Aberdeen College • Bell College • Glenrothes College • Kilmarnock College

  25. IQA Diploma in Quality • Course content – 6 units D1 - Introduction to Quality D2 - Quality Management D3 - Quality Tools & Techniques D4 - Communications & Project Management D5 - Project D6* - Quality & Environmental Management D7* - Information Technology & Quality Management

  26. IQA Diploma in Quality • Units D1 – D4 are mandatory and delivered over 1 semester (15 weeks) • Unit 5 – Project is student centred • Units 6 and 7 are optional so student must chose one

  27. IQA Diploma in Quality • Assessment • One summative assessment per unit except D5 • Followed by an end of semester examination • PROJECT – D5 • Award • IQA Diploma in Quality • 130 CATS at level 4 All units must be completed within a 6 year time frame

  28. HNC Quality James Watt College Business & Management Quality • Part time – 2 evenings/week for 2 years or Distance Learning • 7 modules plus Project • Assessments • Summative Coursework • Closed and/or Open Book • Presentations

More Related