Motivation and Empowerment

1. 1 Chapter 8 Motivation and Empowerment

2. 2 Chapter Objectives Recognize and apply the difference between intrinsic and extrinsic rewards. Motivate others by meeting their higher-level needs. Apply needs-based theory of motivation. Implement individual and systemwide rewards. Avoid the disadvantages of �carrot-and-stick� motivation. Implement empowerment by providing the five elements of information, knowledge, discretion, meaning, and rewards.

3. 3 Motivation

4. 4 Ex. 8.1 A Simple Model of Motivation

5. 5 Types of Rewards Intrinsic Rewards Internal satisfactions a person receives in the process of performing a particular action Extrinsic Rewards Rewards given by another person, typically a supervisor, such as pay increases and promotions Systemwide Rewards Rewards that apply the same to all people within an organization or within a specific category or department

6. 6 Ex. 8.2 Examples of Intrinsic and Extrinsic Rewards

7. 7 Ex. 8.3 Needs of People and Motivation Methods

8. 8 Ex. 8.4 Maslow�s Hierarchy of Needs

9. 9 Ex. 8.5 Herzberg�s Two-Factor Theory

10. 10 Acquired Needs Theory McClelland�s theory that proposes that certain types of needs are acquired during an individual�s lifetime Three needs most frequently studied: Need for achievement Need for affiliation Need for power

11. 11 Ex. 8.6 Key Elements of Expectancy Theory

12. 12 Equity Theory