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DFSS Overview

SixSigmaTV.Net. 2. DFSS Overview . Companies tend to use a hit-and-miss approach when planning new services where: ideas are generated and defined in a haphazard fashion; limited customer research is carried out prior to planning the design; service designs often lack creativity and precision and

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DFSS Overview

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    1. DFSS Overview SixSigmaTV.Net

    2. SixSigmaTV.Net 2 DFSS Overview “…Companies tend to use a hit-and-miss approach when planning new services where: ideas are generated and defined in a haphazard fashion; limited customer research is carried out prior to planning the design; service designs often lack creativity and precision and do not incorporate the appropriate technology; testing for possible fail points is rarely done, and market launch is often characterized by trial and error”

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