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Bright Navigator, CustSat

Bright Navigator, CustSat. Summary. 01/01/2013 – 31/12/2013. Bright Navigator, CustSat. Answer time. 01/01/2013 – 31/12/2013 Rate how satisfied you were with our speed to answer. Bright Navigator, CustSat. Engagement.

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Bright Navigator, CustSat

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  1. Bright Navigator, CustSat Summary 01/01/2013 – 31/12/2013

  2. Bright Navigator, CustSat Answer time 01/01/2013 – 31/12/2013 Rate how satisfied you were with our speed to answer

  3. Bright Navigator, CustSat Engagement 01/01/2013 – 31/12/2013 Rate how you felt our representative enjoyed helping you

  4. Bright Navigator, CustSat FCR 01/01/2013 – 31/12/2013 Was your query resolved in the call?

  5. Bright Navigator, CustSat General satisfaction 01/01/2013 – 31/12/2013 Overall how satisfied were you with the call?

  6. Bright Navigator, CustSat Knowledge 01/01/2013 – 31/12/2013 How knowledgeable did you find the representative?

  7. Bright Navigator, CustSat Recommend 01/01/2013 – 31/12/2013 How likely is it that you would recommend us to a friend or family member?

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