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It is claimed that social listening tools can monitor every tweet, post, and status update
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Social Listening Social listening generally entails "listening in" on conversations happening offline as well as online, and it can provide businesses with a wealth of information. Such data may include what their clients like or dislike about particular products, any customer service problems they might be having, or even details about the rivals. Myths About a Social Media Listening Tool 1. It’s Expensive 2. Searching Using Google Is Sufficient 3. It Doesn’t Need Tweaking Read More : 14 Myths About a Social Listening Tool