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1. Organizational Structure and Systems The link between strategy formulation and implementation
3. Operating Core Those who perform that basic work related directly to the production of products and services
Secure inputs for production
Transform the inputs into outputs
Distribute the outputs
Provide direct support (performing maintenance on operating machines/inventorying the raw materials
4. Strategic Apex People who have responsibility to serve the org. mission in an effective way and serve the needs of those who control or otherwise have power over the organization.
Direct supervision: resource allocation, org. design and structure, leader, disseminator, etc.
Management of Org.’s boundary conditions – relationships with environment, e.g., spokesperson, liaison, negotiator, etc.
Development of Org.’s strategy
5. Middle Line Strategic apex is joined to the operating core bye the chain of middle-line managers with formal authority
Senior managers to first-line supervisors
Feedback, information gathering and disseminating both up and down chain of command
Span of control (# of people supervised)
Hierarchy (levels of control); Scalar chain (direct line of supervision; unity of command (subordinate should have only one supervisor
Own chief executive officer of area of authority
6. Technostructure Analysts and support staffs
Removed from operating work flow but they may design it, plan it, change it, or train people who do it.
Control analysts serve to effect standardization in the organization.
Work study analysts (industrial engineers – standardize work processes)
Planning and control analysts (long range planners, budget analysts, accountants – standardize out puts
Personnel analysts ( trainers and recruiters – standardize skills)
Database management and control (SAP, Oracle, etc.)
7. Support Staff Specialized units that exist to provide support to the organization outside of the work flow
Legal counsel
Public Relations
Research and Development
Industrial Relations
Payroll, pricing
Mailroom, cafeteria
8. Elements in Organizational Structure and Design - Designation of formal reporting systems.
- Grouping of individuals into departments
- Design of systems of communication.
9. The Basic Mechanisms of Coordination
10. The Basic Organization Structures Functional
Divisional
Hierarchical
Line and Staff
Task Force
Matrix
11. Grouping by Function
12. Grouping by Market
13.
17. The Situational Factors Age
Size
Technical System
Environment
Power
18. The Organizational Configurations Entrepreneurial
Machine
Professional
Diversified
Innovative
Missionary
Political
20. The Entrepreneurial Organization
25. The Missionary Organization