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front line to management: What do I do now ?. Ice Breaker. YEAR of the PENNY. Take a penny. Look at the year to the right. Think about something memorable that happened to you on that year (graduation, promotion, etc..). Who we are. What do I do now?. communication.
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YEAR of the PENNY • Take a penny. • Look at the year to the right. • Think about something memorable that happened to you on that year (graduation, promotion, etc..)
communication The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, or feelings. • Clear • Concise • F.O.C.U.S. • Instant Message, Text, Email, etc..
Transitioning into a New Role Challenges • Technology • Data – Bigger Picture • Time Management • Discipline • Developing own Style in Coaching • Communication • Mistakes- Learning opportunities
Data Data Collection Questions ASKING QUESTIONS IDENTIFIES POTENTIAL RESOURCES TO CALLERS
Transitioning Into a New Role Challenges • Technology • Data – Bigger Picture • Time Management • Discipline • Developing own Style in Coaching • Response • Mistakes- Learning opportunities
Skill Learning The ability to do something that comes from training, experience, or practice. • Exposure to Training • Providing Feedback • Understanding A New Perspective • Expanding Leadership Abilities
Skills for New Leaders: 211 LA • Praise in Public and Coach in Private. • Your mood will set the tone so be aware of your attitude. • Get feedback from your supervisor/peers on your performance. • Get comfortable having difficult conversations . • Document conversations, coaching sessions and any important information. • Dress for Success • Show Support So what skill would be difficult or challenging for you to address?
Skill Learning The ability to do something that comes from training, experience, or practice. • Exposure to Education/Training • Providing Feedback • Understanding New Perspective • Expanding Leadership Abilities
Relationship building A state of affairs existing between those having relations or dealings. • Internal Collaboration • Creating Community Partnerships • Strengthen Knowledge Base • Key to Creating Initiatives
Prioritizing To organize (things) so that the most important thing is done or dealt with first. • My Calendar: My BFF • Unexpected Events • Good Time Management • Plan Ahead, Way Ahead (if possible)
balance A state in which different things occur in equal or proper amounts or have an equal or proper amount of importance. • Challenging • Blend of Work & Personal Life • Working Tools • Outlets (hobbies/activities) What are your current outlets?