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Stimulate Impala: Document ordering and supply system in Belgium

Stimulate Impala: Document ordering and supply system in Belgium. Anke Jacobs - UA - Campus Drie Eiken 3 August 2005. Stimulate http://lib.ua.ac.be. Introduction. Instant Mailing Procedure for Automated Lending Activities (IMPALA) Belgian electronic document ordering and delivery system

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Stimulate Impala: Document ordering and supply system in Belgium

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  1. StimulateImpala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken3 August 2005

  2. Stimulate http://lib.ua.ac.be Introduction • Instant Mailing Procedure for Automated Lending Activities (IMPALA) • Belgian electronic document ordering and delivery system • Books and articles • Anet: library network around the UA • Participating libraries

  3. Stimulate http://lib.ua.ac.be Participating libraries • 645 participating libraries • All library types are represented

  4. Stimulate http://lib.ua.ac.be Access to Impala • URLhttp://anet.ua.ac.be/impala • Info on document delivery at UAhttp://lib.ua.ac.be – Services – Document delivery

  5. Stimulate http://lib.ua.ac.be Features • Document order • Follow up requests • Electronic delivery • Clearinghouse • Management information

  6. Login required to identify the requesting/supplying library • Not for all items (general info, manuals, news)

  7. Stimulate http://lib.ua.ac.be Document order Union catalogues • UA-catalogue • Antilope • CCB • Bronco • … Manual request Importance of correct data!

  8. Possible suppliers

  9. (Some) end users can request documents electronically (library desktop services)

  10. Stimulate http://lib.ua.ac.be Follow up requests Overview • Requests submitted by end users • Answers to questions with regard to old requests • Request with a question for information • Successful requests • Electronically delivered requests • Failed requests • All pending requests

  11. Stimulate http://lib.ua.ac.be Follow up requests Status • Success • In process • Not yet in process • Failed • Time-out • … Status will change by action of supplier, requester, automatically (timeout)

  12. Stimulate http://lib.ua.ac.be Electronic Delivery • Virlib • Launch a scanning process • Convert scanned images into PDF • Send PDF to the requesting library • Receive electronic files • Ariel software • Agreement between Impala and supplier

  13. Stimulate http://lib.ua.ac.be Clearinghouse • Centralised automatic invoicing system • A single invoice or credit note, once per trimester • Suppliers indicate the amount to be paid for delivery (default: €6.20) • Tariff • Research libraries • Corporate libraries • Flemish public libraries

  14. Stimulate http://lib.ua.ac.be Management information • The Impala module offers statistical data for evaluation of quantity and quality of the ILL-service. • Data since 1998 • Number of requests • Speed of delivery (response time!) • Titles in heavy demand

  15. Stimulate http://lib.ua.ac.be Management information

  16. Stimulate http://lib.ua.ac.be Management information

  17. Stimulate http://lib.ua.ac.be Management information

  18. Stimulate http://lib.ua.ac.be Management information

  19. Stimulate http://lib.ua.ac.be Management information

  20. Stimulate http://lib.ua.ac.be Questions? ? Michele.vandeneynde@ua.ac.be

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