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INDEPENDENT COMPLAINTS DIRECTORATE. Presentation to the Portfolio Committee on Safety and Security 16 March 2007. Introduction. Mr P Mongwe. PROGRAMME 1 : Administration. Mr E Valoyi. STAFF COMPLEMENT. Growth: Additional 17 (7%) more positions for 20072008 financial year.
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INDEPENDENT COMPLAINTS DIRECTORATE Presentation to thePortfolio Committee on Safety and Security 16 March 2007
Introduction Mr P Mongwe
PROGRAMME 1 : Administration Mr E Valoyi
STAFF COMPLEMENT Growth: Additional 17 (7%) more positions for 2007\2008 financial year
STAFF COMPLEMENT (CONT…) 2006/2007 2007/2008 (35%) 80 = H/O (33%) 83 = H/O (65%) 151 = Provinces (67%)165 = Provinces Total: 231 Total: 248
AUDITOR GENERAL’S CONCERNS: 2005/2006 • SCM Policy approved and implemented as from 1 April 2006 • All staff members were trained in respect of the SCM procedures • Follow-up SCM training to be arranged in 2007 • SCM framework being implemented in parts • Discrepancies in terms of leave mostly experienced by the Provinces • Quarterly meetings of the Administrative Forum used for training on leave matters • Monthly reports used by Responsibility Managers for monitoring and reporting on leave
AUDIT GENERAL’S CONCERNS: 2005/2006 (Cont…) • HRM to perform annual inspections • Human Resource Plan was revised in line with the Public Service Regulations
Anti-Corruption Command (ACC) In the 2006/7 financial year • A staff complement of 4 posts • Provide services in provinces • Received 64 cases of corruption by SAPS/MPS • 31 substantiated • 33 closed as unsubstantiated/unfounded • 24 investigations continuing • 2 cases in court • 1 dept. case o/standing for collusion in escape • 2 await DPP decision & 1 DPP declined prosecution • I female EMPS dismissed dept. for accepting a bribe • Project investigation on missing firearms from DMPS
High profile investigations • Some of the instances of abuse of power • SAPS Warrenton: An Inspector is out on bail and faces a charge of rape of a suspect at the police station. DNA results outstanding • SAPS Volksrust: A female suspect arrested for drunkenness; was incarcerated in a male holding cell where she was repeatedly raped by more than 4 inmates; 2 members are on suspension for the incident
Investigative training Two training sessions were conducted September 2006 • 29 investigators trained in basic investigations skills such as crime scene management, statement taking, report writing, etc February 2007 • 68 investigators attended training on • Database • Financial investigations – presented by AFU • Role and prevention of money laundering and corruption presented by Financial intelligence Centre
Priorities - 2007/8 • Upgrading salaries of investigators • Establish 2 satellite offices (Richards Bay and Mthatha) • Implementation of the revised targets developed from the business process project • Review all Standard Operating Procedures • Review Protocol with MPS re investigation of criminal offences • Compilation of an investigation manual for newly appointed investigators
PROGRAMME 3:Information Management System Ms N Sihlezana
OBJECTIVE Information Management and Research is to maintain a current complaints register, allocate and follow – up on cases and oversee the implementation of DVA and analyze all information on the database, producing at least 3 reports (2 – research reports and 1 – workshop) annually recommending interventions to enhance human rights focused service delivery in policing. Further, to improve the management of information through technology and the dissemination of information in order to market the organization to various stakeholders
PERFORMANCE 2006/2007 1. COMPLAINTS CASE INTAKE: • 80% of new cases are captured and processed within 48 hours • Improvement on feedback to clients; from 30 days to 7 days • Streamlined business process project which was conducted during August to November 2006, resulting in an improved updating of the database; from 60% to 75% • All line staff in the provinces (both investigators and case analysts) were trained on the complaints registry process, database management, registering cases on the database, and, the training is still continuing on an ad hoc basis and on an one-on-one basis.
2. COMMUNICATION AND MARKETING: • Prompt media responses– time taken to respond to media enquiries is within the 1 hour of receipt and we do meet the target. • ICD Marketing Activities – target of 12 activities per province exceeded in some provinces. (There is still more work to be done and a need to market ICD in rural communities. Need to look at how to utilize • MPCC (Multi Purpose Community Centers) - to market ICD and its services • Partnerships - Considering partnerships with Business Against Crime and other stakeholders 3. PRODUCTION OF WORKSHOP: • Target met - the said workshop is scheduled to take place on 28 March 2007
4. PROACTIVE OVERSIGHT 2006/ 2007: 4.1 Research Production of qualitative reports containing recommendations – target met Two research reports have been conducted. The first research report was done by ICD. The topic of the research report: Investigation of deaths as a result of police action in KwaZulu-Natal, Gauteng and the Eastern Cape Rationale of the research – although the last few years have witnessed a significant decline in deaths as a result of police action and deaths in police custody the number of such deaths remained relatively high in the 3 provinces Findings– will be discussed in the workshop on 28th March 2007 The second research report is done by ICD in collaboration with the ISS. We are still Busy with the research which should be completed by April 2007. The topic of the Research: Compliance with ICD recommendation by the SAPS
4.2 Station audits Various ICD provincial offices conducted station audit to determine the level of compliance with DVA – target has been met and in some provinces exceeded. Workshops– Four workshops were conducted with SAPS in order to equip their members better in terms of the ICD’s mandate to monitor the implementation of the DVA.
5. MONITORING THE IMPLEMENTATION OF THE DVA:100% applications for exemption (DVA) processed within 30 days of receipt100% of DVA cases of non-compliance processed and monitoredDuring this calendar year the ICD received 46 cases of non-compliance during the first semester and 58 cases during the second semesterIt is interesting to note that whilst a number of such cases of non-compliance were recorded across all provinces, a minimal number of applications for exemption, from internal prosecution, was receivedBoth reports have been produced and the report with regard to the second semester will soon be tabled
INFORMATION TECHNOLOGY (IMS) 6. IMPROVED FEEDBACK TO COMPLAINANTS: • (In the process to link “SMS’s” with the Case Management System. Complainants will be contacted through cell phone “sms’s” with regard to the progress on their cases rather than phoning them or calling them to the office) • Remote electronic connection for Investigators and staff (Sought to empower investigators by taking statements and printing it in the field) • Intranet – We have finalized the intranet and it will go live in April 2007. This tool will enhance communication between the National Office and the Provincial offices and vice versa
