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Combining CPQ Tool Automation & Extended Reality

With a CPQ tool, you can learn how to incorporate technology associated with Industry 4.0 into your company. Discover how combining the automation capabilities of CPQ tools with the immersive experience of Extended Reality can transform your sales process. Learn how this powerful combination can enhance customer engagement and increase sales. Read on to learn more.

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Combining CPQ Tool Automation & Extended Reality

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  1. Combining CPQ Tool Automation & Extended Reality Basic Configure Price Quote (CPQ) tools have been essential to the manufacturing industry since the 1960s. However, with the arrival of Industry 4.0 technologies, the manufacturing sector has experienced dramatic changes. To stay ahead of the competition, manufacturers today use the Internet of Things, virtual and augmented reality, artificial intelligence, automation, and machine learning. Yet other things have also altered. The way B2B buyers want to interact with suppliers and place orders has also evolved. Historically, manufacturing has been based on enduring connections and reliable sales representatives. However, knowledgeable sales reps are now hard to come by, and today's buyers want to self-serve. Online education is a priority for B2B buyers. They're more comfortable buying big-ticket items through e-commerce. Manufacturers must modify their CPQ solutions in light of these changes. While manufacturing industry's digital transformation by transforming how manufacturers configure, price, quote, engineer, and create their goods. some CPQ systems have been ineffective, others are propelling the Here we'll dissect the structure of a top-tier CPQ tool. Specifically, we’ll explore how extended reality and automation create industry-leading customer experiences and generate more revenue for manufacturers than ever. Unique Qualities of the Best CPQ Solutions Configuring products visually in 3D, AR, and VR In the past, traditional CPQ solutions used text to combine components and parts into products that could be sold. But with the rise of visual product configuration, all of this has changed.

  2. Visual product configuration lets companies show off their products in lifelike 3D and embed their configurators on their websites. This gives people looking for products online the chance to try them out and learn more about them. Now, with the rise of augmented reality (AR) and virtual reality, visual product configuration has changed again (VR). With AR, customers can move computer-made products from the screen into the real world by pointing the camera on their phone or tablet at the place where the finished product will go. It’s an interactive and informative experience, enabling buyers to make better, more confident decisions and get buy-in from management if needed. Virtual reality is a newer technology, but it's about to take off, with companies like Apple releasing new Apple VR headsets. Incorporating VR into your configuration experience lets you transport buyers to completely simulated environments, such as a showroom or factory floor, where they can interact with products as if they were in the room. In these virtual environments, customers may "hands-on" engage with objects to see how they appear, work, and even operate. It's a profound experience that signals to buyers and the market that your brand and products are leading the way in digital transformation. AR and VR have a wide range of advantages. They provide a more immersive, engaging, and persuasive experience for buyers, which helps them to make better-informed decisions. They expand your customer base, improve ties with current clients, and raise the perceived worth of your goods, boosting margins. Automation Manufacturers must automate their processes and cut costs wherever they can in today's fast-paced, fiercely competitive business world. One way to achieve this is through the implementation of industry-leading CPQ tools. Manufacturers may automate every step of the engineer-to-order process using CPQ tools, from the shopping cart to the production floor. By automating these processes, manufacturers can reduce the cost of their workforce, standardize processes, eliminate errors, accelerate sales cycles and lead times, and free employees to work on more strategic and less transactional work.

  3. Let's examine a few crucial automated procedures: Guided Selling The sales and product configuration processes are streamlined by the effective automation known as guided selling. In self-serve scenarios, it can completely replace the sales representative or improve their performance in face-to-face engagements. It works by prompting users with a series of questions and visuals that guide them smoothly and safely through the configuration process. Your company's engineering expertise and price policies determine guided selling. These are programmed into the CPQ as product and CPQ pricing rules. When taken as a whole, these regulations guarantee that every configuration, price, and estimate is legitimate from an engineering and financial perspective. In order to tailor the guided selling experience and recommendations, seamless integration with CRM can extract customer data from CRM, interpret it using artificial intelligence algorithms, and use it to increase deal size and customer satisfaction. Thanks to machine learning, the guided selling process gets better with each transaction. CAD and Design Automation One of your company's most precious assets is its engineering team. They bring the creativity and technical expertise required to design innovative products that meet your customers' needs. Yet, a lot of companies discover that the configure, price, and quote (CPQ) procedure is clogging up their engineers' time with transactional work. To close a deal, manufacturers of complicated, adjustable items frequently include CAD files with quotations. Creating these CAD files can take up a significant portion of an engineer's day, leaving little time for the more creative aspects of their work. Fortunately, contemporary CPQ technologies that support CAD automation can be useful. These tools streamline the process of creating CAD files by automating their generation based on the product information selected during the configuration stage. This automation can enhance the client experience and increase your engineering staff's productivity. Rather than waiting for an engineer to create a CAD file manually, customers can receive a CAD file along with their quote in real time.

  4. To ensure that products are developed and manufactured to the highest standards while freeing engineers to concentrate on more creative work, the automated CAD file for more complicated products can be delivered to the engineering team for final adjustments and sign-off. Shop Floor Automation Leading CPQ tools work to eliminate human interaction by automating every step between the customer and the finished product. To do this, CPQ needs to automate sales and engineering and the shop floor. The top CPQ tools can automatically generate a wide range of documents, such as assembly instructions, BOMs, files for additive manufacturing, CNC cut sheets, etc. Once a customer places an order, the CPQ tool can take care of the rest, ensuring that all the necessary documents are generated and routed to the correct machines for production. By automating these procedures, the likelihood of misunderstandings and delays is decreased, which results in shorter lead times, less resource consumption, less waste, reduced costs, and a more cost-effective manufacturing operation overall. Essential Lessons for Implementing CPQ Three crucial considerations should be made if you're thinking about deploying a new CPQ solution: 1. To adapt their CPQ solutions to the changing needs of B2B buyers who prefer to self-serve and educate themselves online, manufacturers are utilizing Industry 4.0 technology. 2. The client experience and conversion rate are greatly enhanced by visual product configuration in 3D, AR, and VR. 3. Your CPQ technology should offer end-to-end automation, speeding activities from the shopping basket to the shop floor, to optimize the engineer-to-order process. Automation will increase productivity and speed, reduce expenses, and free up workers to focus on critical tasks.

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