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Single Window Development and Implementation Experience of DAKOSY AG

Single Window Development and Implementation Experience of DAKOSY AG. Background (1981/82). In 1981 4 major groups working within the Port of Hamburg (Forwarder, Liner Agent, Tally and Quay Operator) agreed upon the following: Efficient organization of transportion needs early information

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Single Window Development and Implementation Experience of DAKOSY AG

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  1. Single Window Development and ImplementationExperience of DAKOSY AG

  2. Background (1981/82) • In 1981 4 major groups working within the Port of Hamburg (Forwarder, Liner Agent, Tally and Quay Operator) agreed upon the following: • Efficient organization of transportion needs early information • information exchange using EDI • avoids double typing, • avoids errors due to double typing • saves time and • saves money • Flow of information within the Harbour was too slow and too expensive

  3. Background (1981/82) Forwarders Liner Agents and Shipping Lines Quay Operators and Container Packing Companies Tally Companies • but number of Business Cases and Partner are reasonable! Vessel Schedules Bill of Lading Quay Order Vessel Schedules Quay Order CAL Quay Order Tally Manifest

  4. Design and development process • Setup of a committee • Identification of the first Business Cases: Quay Order and B/L • Engagement of an external advisor: • “Write the concept!” • “Take into account the existing IT-Structure of the acting parties!” • First investment: One year time for seven people to design and develop Quay Order and B/L and to start the first pilot!

  5. Design and development process • Starting from the scratch: No standards available at that time! • Successful start of the first pilot in 1982! • 1983 enlargement of the pilot to more companies: DAKOSY going alive! • Next Business Cases followed soon: • Transport Order Rail • Customs Declaration • Dangerous Goods Announcement • ….

  6. Structure and services today Shipper / Supplier / Factory Stevedore / Terminal / Storage Oversea Carrier Forwarder Start • EDI-Services along the whole Information Chain Hinterland- transport Forwarder End Authorities, Customs, Police Consignee / DC / Buyer Stevedore / Terminal Hinterland- Transport Authorities, Customs, Police

  7. Structure and services today • EDI-Clearing Center (incl. Convert-Services) • ASP-Services • DAKOSY developed various applications designed especially for the demands of • Forwarder, Liner Agents, Quay Operator, Customs Broker, Rail Operator, Trucking Companies • DAKOSY developed and operates also various applications for the public sector regarding eg. Export Monitoring and Dangerous Cargo Surveillance • All applications have a strong EDI-component!

  8. Structure and services today • IT-Services • Backup Services • Desaster Management • Networks & Communications • Outsourcing • Internet-Services • Data Center Services

  9. Technology DAKOSY-Denmark Customs DP Centre Frankfurt Internet DAKOSY-Bremen DAKOSY Internet-Server ATLAS IBM AS/400 Router Node Router Node EDI web- hosting Firewall Backup UNIX and IBM AS/400 ZAPP EDI IBM AS/400 ASP HABIS DAKOSYDPC IBM AS/400 Outsourcing GEGIS Terminal-Server-Farm Backup IBM AS/400 IBM AS/400 Backup IBM AS/400 IBM AS/400 • The IBM iSeries eServer (former AS/400) is the heart of DAKOSY, both for EDI- and for ASP-Services

  10. Technology DAKOSY-Denmark Customs DP Centre Frankfurt Internet DAKOSY-Bremen DAKOSY Internet-Server ATLAS IBM AS/400 Router Node Router Node EDI web- hosting Firewall Backup UNIX and IBM AS/400 ZAPP EDI IBM AS/400 ASP HABIS DAKOSYDPC IBM AS/400 Outsourcing GEGIS Terminal-Server-Farm Backup IBM AS/400 IBM AS/400 Backup IBM AS/400 IBM AS/400 • IBM iSeries eServer: • High Availability • Low TCO • High Scalabilityto meet the demands

  11. Technology • EDI • Formats • UN-EDIFACT • XML • Inhouse-Formats • ... • Protocols • FTP • E-Mail (SMTP / POP3) • APPC over TCP/IP (Anynet) • X.400 • OFTP (Odette File Transfer Protocol) • FTAM

  12. Technology • ASP • Clients • Microsoft Windows 98/2000/NT/XP • WBT (Windows Based Terminal) • 5250-Emulation • Browser with JDK (JAVA Development Kit) • Citrix • Communication ways: • Dial -In and leased line • Internet (incl. VPN = Virtual Private Network) • All „Point-to-Point“-links

  13. Participants / Clients DAKOSY-Denmark Customs DP Centre Frankfurt Internet DAKOSY-Bremen DAKOSY Internet-Server ATLAS IBM AS/400 Router Node Router Node 890 Forwarders 96 Liner Agents and Shipping Lines EDI web- hosting Firewall Backup ASP HABIS 15 Carriers - Road 254 Exporters/Importers/ Manufacturing Industry GEGIS Outsourcing Terminal-Server-Farm Backup Backup 22 Carriers - Rail 35 Quay Operators and Container Packing Companies Public Authorities • Hamburg Water Police Station • Hamburg Fire Service Headquarters • Environment Authority • BAGS (Hamburg Safety and Health Authority) • Customs Office Hamburg Harbour (ZAPP) • Federal Customs Departments (ATLAS) 3 Carriers - Feeder and River Barges 3 Tally Companies UNIX and IBM AS/400 IBM AS/400 DAKOSYDPC IBM AS/400 IBM AS/400 IBM AS/400 IBMAS/400 IBM AS/400

  14. Participants / Clients

  15. An example: E-Business in the Port of Hamburg Volume(daily) Business data between and Quay Order600Forwarders> 30Quay operators3.400 Bills of Lading150Forwarders> 50LA/ ShippingL.1.500 Transport Order> 75ForwardersGerman Rail /1.600 RailLA / Shipping L.Private Rail Operators ExportDeclaration750ForwardersCustomsHamburg4.900LA / Shipping L. ImportRelease>870ForwardersGermanCustoms9.500- ATLAS DangerousGoods90QuayOperatorRiverPolice1.250AnnouncementLA / Shipping L. LA = Liner Agent, Shipping L. = Shipping Line

  16. Business model • AG with the shareholders: • 33,33 % DHU (Gesellschaft Datenverarbeitung Hamburger Umschlagbetriebe GmbH) = quay operators • 33,33 % DIHLA (DAKOSY Interessenge-meinschaft Hamburger Linienagenten GmbH) = liner agents and shipping companies • 33,33 % DIHS (DAKOSY Interessenge-meinschaft Hamburger Spediteure GmbH) = forwarding agents • Capital: 1,53 mio. Euro

  17. Business model • Shareholders to pay a yearly fee for the so called „traditionell EDI-Business within the port - community“ • Each participant has to sign a contract with one of the shareholders and has to pay to them for the usage of the EDI-Network of DAKOSY • Additional services of DAKOSY (EDI, ASP and IT- Services) are charged byDAKOSY directly

  18. Results • Information Chain established • Flow of information speeded up • Less double typing • Better quality of data • Saved time and money • Thanks to standardization process: Less documents! • Higher visibility and better control on the Transport Chain

  19. Lessons learned • 90 % Talking, 10 % Doing • Most important: All people to tow one rope in the same direction! • “Eat the elephant piece by piece” • If we were to start again, we would do it the same way!!

  20. What are our future plans for the Single Window? • Integration of more Exporters / Importers • Extension of the Information Chain to overseas • Redesign of ASP-Services • Development of Value Added Services, • bring more intelligence to the Information Chain  eDocs • usage of workflow-engines to monitor business process • ...

  21. UNECE UN/CEFACT

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