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Enabling Communities of Practice: Critical Success Factors

Enabling Communities of Practice: Critical Success Factors. Randy Adkins Senior Partner FACTeam adkinsrn@yahoo.com. Black Knight. “What is it like over there?”. Manas AB. “Help! How do I load a Landoll TM-1800 de- icer truck onto a C-17?” - SSgt G., 376 ELRS, Manas AB, Kyrgyzstan.

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Enabling Communities of Practice: Critical Success Factors

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  1. Enabling Communities of Practice:Critical Success Factors Randy Adkins Senior Partner FACTeam adkinsrn@yahoo.com

  2. Black Knight “What is it like over there?”

  3. Manas AB “Help! How do I load a Landoll TM-1800 de-icer truck onto a C-17?”- SSgt G., 376 ELRS, Manas AB, Kyrgyzstan Answer found: Air Transportability Test Loading Activity (ATTLA) CoP on Air Force Knowledge Now

  4. Air Force Knowledge Now Vision “Create an environment that provides integrated processes, best practices, and operations designed and structured to enhance and institutionalize collaborative and innovation-enabling capabilities Air Force wide.”

  5. Intent Purpose Mission Codified: Exchanged:(Collaboration) Sense, Perceive & Understand Used:Interpret & Apply Air Force Knowledge Now Tacit:Experience, personal practices ExplicitDocumented/Captured Context or Situation SEARCH Validated Practice Repository 325,000 Members World Wide

  6. Critical Success Factors • Cultural transfer — leverage organizational culture • Validation — users need to trust the system • Strong Support Structure — a human touch is critical • Rewards — recognition “sweetens” the deal

  7. Knowledge Sharing Assessment Tool (KSAT) psychometric model assesses organization’s level of maturity across 5 dimensions Technology Avenues Leadership Community Focus Resources Intellectual Capital

  8. CAFTT Developing strategies utilizing existing capabilities across the enterprise Coalition AF Transition Team (CAFTT)

  9. Enabling the Networked Employee Randy Adkins Senior Partner FACTeam adkinsrn@yahoo.com

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