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Alternative Service Delivery in New Brunswick

Alternative Service Delivery in New Brunswick. From Current to Best to Next Practice. Travis Bergin Executive Director Strategic Services & Alternative Service Delivery New Brunswick Treasury Board. Projects. Programs. Proposals. 2016. 2017. 2015. 2018. Sample outcomes.

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Alternative Service Delivery in New Brunswick

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  1. Alternative Service Delivery in New Brunswick From Current to Best to Next Practice Travis Bergin Executive Director Strategic Services & Alternative Service Delivery New Brunswick Treasury Board

  2. Projects Programs Proposals 2016 2017 2015 2018

  3. Sample outcomes Nursing Home Services New Courthouse and Renovated Government Headquarters

  4. Sample outcomes Human Service Worker Wages Medical and Recreational Cannabis

  5. Sample outcomes Autism Learning Partnership Early Learning and Childcare Services

  6. Testimonials “I want to tell you how thoroughly impressed I am with the tremendous work you and your team have done …What a benefit you guys are to this province!” Deputy Minister “It was reassuring for me to know I could lean on a team to support me and know that the product I would receive was accurate and easily transferable in to what I needed for an outcome.” Senior Director “Your unit does a remarkable job in identifying and balancing competing interests when engaged in a project while ensuring even the most intricate of detail is examined.” Assistant Deputy Minister “This project is not an “easy just do it” project, it has a lot of moving parts and you have turned every rock and considered all possibilities. I am really proud of the quality of the work you have done. It gives me great confidence that we can do this and do it with pride and conviction that this will be beneficial to NB families.” Executive Director Client Survey Highlights • 100% referral rate • 100% “very satisfied” or “satisfied” • ~25% would have hired external consultants

  7. Project Intake

  8. Alternative Service Delivery Unit Finding a Better Way FROM TO Bureaucratic Agile Departmental Silos Trusted, Unbiased Collaborators Traditional Drivers Evidence & Value-for-Money Based Decision Making Variation Standardized & Consistent Disengaged Staff Engaged Change Leaders

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