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Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1

Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1. Blue badges. Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1. This year we are going GREEN. Blue badges. Welcome to St George’s Park Graham Maxfield

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Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1

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  1. Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1 Blue badges

  2. Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1 This year we are going GREEN Blue badges

  3. Welcome to St George’s Park Graham Maxfield General Manager 09:00 – 09:30 Ballroom 1 This year we are going GREEN Everything is on our web site www.mua.org.uk Blue badges

  4. Terry Venables Room

  5. MUA Mission Statement: “The User Association is formed to look after the interest of its members with regard to the benefits provided by their association with Infor and to encourage information exchange between its members”

  6. 2013 Annual General Meeting

  7. MUA - Committee The MUA Constitution allows for up to 12 Committee members Members wishing to be on the Committee:- Graham Maxfield - MUA Jane Lawton - Briggs Equipment Kathryn Mclean - Scott Bader Mercedes Larrea - Infor Patrick Verlee - Victaulic (BE) Richard Davison - Sellafield Rick Filipowski - Polyflor Robin Irvine - ABP Hence there are 4 vacancies. Anyone wishing to stand please let me know

  8. GAM3 PRIORITIES 2013 - Infor Licence Audits - Communication - Partner Network - Professional Services - Support - Product Enhancement “Meet” via teleconference / Webex

  9. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - Partner Network - Professional Services - Support - Product Enhancement “Meet” via teleconference / Webex

  10. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - re-establish regular meetings - Partner Network - Professional Services - Support - Product Enhancement “Meet” via teleconference / Webex

  11. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - re-establish regular meetings - Partner Network - who can work where? - Professional Services - Support - Product Enhancement “Meet” via teleconference / Webex

  12. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - re-establish regular meetings - Partner Network - who can work where? - Professional Services - apparent lack of resources - Support - Product Enhancement “Meet” via teleconference / Webex

  13. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - re-establish regular meetings - Partner Network - who can work where? - Professional Services - apparent lack of resources - Support - new “fix” policy - Product Enhancement “Meet” via teleconference / Webex

  14. GAM3 PRIORITIES 2013 - Infor Licence Audits - Procedures Documentation - Communication - re-establish regular meetings - Partner Network - who can work where? - Professional Services - apparent lack of resources - Support - new “fix” policy - Product Enhancement - new “interim” online system “Meet” via teleconference / Webex

  15. 09:30 – 09:45 Infor Customer Programmes Mercedes Larrea

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