QuickBooks cannot communicate with company file 5 easy method to fix

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2. How To Safely Fix QuickBooks Cannot Communicate with Company File Error QuickBooks cannot communicate with company file error usually occurs when a user tries to open or make changes to the company file, located on the server at a different place, directly from any workstation. A user might see an error message reading, “Error: cannot communicate with the company file due to firewall.” Through this post, we aim to provide with you the reasons that usually cause such an error and the troubleshooting solutions to fix it safely.

3. What causes QuickBooks cannot communicate with company file error? • Down below, we have mentioned all the possible reasons that can trigger QuickBooks cannot communicate with company file error: • The Windows Defender Firewall is preventing QuickBooks from connecting to the internet • Outdated QuickBooks Desktop version.

4. What should you do to fix QuickBooks cannot communicate with company file error? Solution 1) Manually set up the Windows Defender Firewall settings for QuickBooks • On the server, open the Windows Start menu. • Type “Window Defender Firewall” into the search box and select Windows Defender Firewall from the search results. • From the left panel, choose Advanced Settings. • Right-click the Inbound Rules option and select the New Rule option from the drop-down list. • Choose the Port option and then hit the “Next” button.

5. Select the TCP option and then enter the port number as per your QuickBooks Desktop version in the Specific local ports: column. • Once you’re done entering the port number, hit the “Next” button. • Choose the Allow the Connection option and then hit the “Next” button. • When prompted, make sure to checkmark all profiles and then hit the “Next” button. • Create a new rule and name it “QBPorts(year).” • After following the steps mentioned above, hit the Finish button. After creating inbound rules, create outbound rules for QuickBooks by following the steps mentioned above, except select Outbound Rules rather than Inbound Rules.

6. Solution 2) Use admin account to install the latest updates of QuickBooks • On the server, open the Windows Start menu. • Type “QuickBooks” into the search box and right-click the icon of QuickBooks Desktop. • From the drop-down menu, select the Run as administrator option. • On the No Company Open window, choose the Help menu. • From the drop-down menu, select the Update QuickBooks Desktop option. • Choose the Options tab and then hit the Mark All button.

7. Click the Save button on the Options tab. • Move on to the Update Now tab and then checkmark the Reset Update checkbox. • After implementing the steps mentioned above, hit the Get Updates button. • Once you are done downloading the QuickBooks updates, close QuickBooks Desktop. • Open QuickBooks Desktop again and choose the Yes option to install the updates you downloaded. • Once you are done installing the QuickBooks updates, reboot your computer.

8. Conclusion: • If QuickBooks cannot communicate with company file error persists even after following both the aforementioned troubleshooting solutions, then there might be some issues with the company file. Thus, we suggest you run the QuickBooks File Doctor tool from QuickBooks Tool Hub and check if this fixes the error. You can also ask for additional troubleshooting assistance to fix QuickBooks cannot communicate with company file error from QuickBooks experts at 800.583.0572.

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