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Mercedes Dealership Gives it’s Landline Phone Number a Tune-up

Mercedes Dealership Gives it’s Landline Phone Number a Tune-up. Mike Vandenbos & Carl Rempel. Mike Vandenbos | Zipwhip | Director of Sales | mvandenbos@zipwhip.com.

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Mercedes Dealership Gives it’s Landline Phone Number a Tune-up

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  1. Mercedes Dealership Gives it’s Landline Phone Number a Tune-up • Mike Vandenbos & Carl Rempel Mike Vandenbos | Zipwhip | Director of Sales | mvandenbos@zipwhip.com

  2. Most Dealerships have had the same phone number for decades but customers are becoming more difficult to reach via a phone call and are shifting to texting. The technology is now here that allows dealerships to leverage the equity in their main phone numbers and provide customers a way to directly text the dealership without downloading any apps. Fixed Ops and Sales Department Managers are finding the results to be “overwhelmingly positive” by letting their customers text directly to their landline numbers. • Large, nationally recognized automotive dealer groups and major OEM brands are now shifting to landline texting as a better way to drive mobile engagement with their customers. Research shows that by offering texting dealerships can increase customer engagement by 25% and that over 90% of text messages are read and responded to inside of four minutes. • In this case study we will explore the unexpected benefits that most impressed a Mercedes dealerships staff and management. We will cover: • Using texting in Fixed Operations to sell more labor hours and service contracts • How to combine texting with email and phone calls to increase sales conversion • Explain how landline texting is superior to short code texting methods • Learn the steps to integrating texting into your service and sales teams • Review best practices and compliance around TCPA and DNC regulations Mike Vandenbos | Zipwhip | Director of Sales | mvandenbos@zipwhip.com

  3. Mike Vandenbos is National Director of Sales for Zipwhip having built the sales team and now focuses on strategic partnerships. Prior to Zipwhip Mike leveraged his sales & marketing expertise with technology companies helping them establish proof of concept and build a scalable business model. Mike is an avid golfer and world traveler and lives on Vashon Island near Seattle, Washington. Carl Rempel is Founder of MetroFusion specializing in business growth, organizational change and scaling data driven solutions for the auto industry since 1997. Carl is an expert in automotive technology helping dealers apply innovation and systems to increase sales performance and optimize Fixed Operations revenue. Mike Vandenbos | Zipwhip | Director of Sales | mvandenbos@zipwhip.com

  4. Share an important takeaway you received from this session using hashtag #DD17 for a chance to win an iPad. Contact Info Full Name: Company: Job Title : Email: Mike Vandenbos Zipwhip Director of Sales mvandenbos@zipwhip.com

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