Migration Experiences – What We Have Learned Migrating Users from EAE to AB Suite

1. Migration Experiences – What We Have Learned Migrating Users from EAE to AB Suite Diane McGonigle S&T Marketing UTF2008 Wednesday, 7 May 2008

2. Agenda • Migration process • Current migration status • Some customer examples • Resources • Why move? UTF 2008 - AB Suite Migration Experiences

3. Moving from EAE to Agile Business Suite Migration Process Overview • Review the AB Suite Migration Guide • Develop a migration plan • Review and upgrade developer workstations and servers • Identify training needs – Visual Studio, OO Concepts, AB Suite • Consider cleaning up your EAE 3.3 models • Identify resources • Understand that AB Suite is a new product…and not “the next release of EAE” UTF 2008 - AB Suite Migration Experiences

4. Planning Elements of a Migration Plan • Goals - what you want to accomplish and in what stages • Timeline • Shows the sequence of required tasks • Identifies the order in which applications are migrated • Testing approach • Required resources – equipment and people UTF 2008 - AB Suite Migration Experiences

5. Migration Experiences

6. EAE to AB Suite Migration Status • Eight customers running AB Suite applications in production • 4 telephone companies in Latin America (3 installations) • 2 European customers • 2 US customers • At least 12 EAE customers actively migrating • Japanese distributor • Unisys Global Industries application (financial) • Individual customers primarily in Europe and US • Others will be starting later this year UTF 2008 - AB Suite Migration Experiences

7. Customer Migration Example 1 Unisys Global Communications Industries (GCI) • Two LINC 16.3 applications • Unisys Voice/Fax Messaging Solution (UVMS) • Generalized Notification Server (GNS) • Customized versions of both LINC applications installed at customer sites worldwide UTF 2008 - AB Suite Migration Experiences

8. Sampling of Communications Clients Over 150 million mailboxes worldwide UTF 2008 - AB Suite Migration Experiences

9. Customer Migration Example 1 Migration Process – UVMS and GNS • Two steps required: LINC EAE AB Suite • For initial project, both core applications and customer-specific versions migrated and tested • Unisys tool customized for the LINC to EAE step • Migration from host to workstation development • Actual conversion steps took 1 person week • Minimal testing with EAE version – load and generate • Most testing focused on AB Suite version of the applications UTF 2008 - AB Suite Migration Experiences

10. UVMS: It’s a Worldwide Thing! Australia (ACUS) Paris Malvern London Slovakia Bangalore Mexico Spain New Zealand ACUS UTF 2008 - AB Suite Migration Experiences Page 10

11. Current Status Four national telephone companies in production Two new to Unisys Two are multiple system installations Beginning to plan migration at other GCI accounts AB Suite version included in new proposals Benefits Significant modernization opportunities (SOA foundation) Additional connectivity and integration options New sales opportunities Customer Migration Example 1 UVMS and GNS Migration Results UTF 2008 - AB Suite Migration Experiences

12. Customer Migration Example 2 • Large insurance company in the U. S. • Multiple EAE applications • Planned approach • Convert smallest EAE application first • Develop new application with AB Suite • Convert remaining EAE applications in 2008 UTF 2008 - AB Suite Migration Experiences

13. Customer Migration Example 2 Migration Process • Attended AB Suite Jumpstart Workshop • Obtained installation assistance from Unisys • Periodic teleconferences with Unisys engineering • Ad hoc training • Status and issues discussions • Migrated application and went live in July 2007 UTF 2008 - AB Suite Migration Experiences

14. Customer Migration Example 2 Migration Status • “Going live” was uneventful • Some issues with OO implications in AB Suite vs. EAE • In process of determining which application to migrate next UTF 2008 - AB Suite Migration Experiences

15. Moving from EAE to AB Suite To Hear One User’s Experiences… “User Experience – Post & Co Goes Live with AB Suite” • Presented by Jan Piet SlotIT Manager, Post & Co • Wednesday, 7 May at 9:30 a.m. • Technology Stream – Crowne II (Stay right where you are!!) UTF 2008 - AB Suite Migration Experiences

16. Moving from EAE to AB Suite To Hear About Other Migration Experiences… “AB Suite Experiences in Europe” • Presented by Maarten Schneider, AB Suite Marketing Manager for EMEA • Thursday, 8 May at 10 a.m. • Technology Stream 1 – Crowne II UTF 2008 - AB Suite Migration Experiences

17. Moving from EAE to AB Suite To Learn More About Migrating… “Migrating an EAE Application to AB Suite” • Hands-on workshop • Presented by Ankur Kotwal, AB Suite Engineering • Friday, 9 May at 9:30 a.m. • Technology Stream III - Boardroom UTF 2008 - AB Suite Migration Experiences

18. Moving from EAE to AB Suite Some Lessons We’ve Learned • Learning curve for Developer • Working in Visual Studio environment • Different paradigm for development • Different ways to do what you did in EAE • Subtle product differences between EAE and AB Suite can have a big impact • Screen painter • Version control • Real-life migration experiences are sometimes painful but make the product better • Dedicated engineering and marketing team committed to making AB Suite successful for our customers UTF 2008 - AB Suite Migration Experiences

19. Resources

20. Agile Business Suite Customer Training • “Getting Started” self-study course for developers* • Runtime Administration self-study courses for each platform* • Instructor-led training available* • Version Control • Component Enabler workshop • Other courses available through arrangement with Unisys Services or Unisys Customer Education *Available from the Unisys Customer Education Web site UTF 2008 - AB Suite Migration Experiences

21. Mapping OO to EAE • Explains OO terms and concepts in language an EAE developer understands • Not an OO tutorial • Available in the Unisys eCommunity at Object-Oriented Concepts for EAE Users UTF 2008 - AB Suite Migration Experiences

22. AB Suite “How To” Documents • Series of documents that address specific questions and provide suggested approaches to common functions • Organized by product function • Located on the AB Suite Support Web page (under “Support Database”) UTF 2008 - AB Suite Migration Experiences

23. New AB Suite Learning Tools • Debugger • How to use the Agile Business Suite Debugger (Workbook and Demonstrations) • Setting up the Agile Business Suite Debugger for MCP ClearPath Host Database Access • Object Orientation • Workbook • Object Orientation - Model Concepts Workbook • Audio Training • Object Orientation - Model Concepts Find them on the AB Suite Support Web site!! UTF 2008 - AB Suite Migration Experiences

24. Jointly develop migration plan Installation help Training Planning any application refactoring Let Unisys Help UTF 2008 - AB Suite Migration Experiences

25. Why Move?

26. For Existing EAE Users Why Move to Agile Business Suite? • Draws upon widely-available developer skills • Hides complexity of implementing an SOA-based solution • Easily integrate AB Suite-developed components with other services • Supports deployment across multiple operating environments • Easier and less costly maintenance of EAE applications • Less code to maintain • Potential to deliver componentized functional enhancements • Safe passage from EAE 3.3 • Supports a business environment where change is constant UTF 2008 - AB Suite Migration Experiences

27. “Ten Reasons to Move to…” • Targeted at existing EAE customers • Audience: decision makers with a sidebar for developers (the influencers) • Available in the eCommunity UTF 2008 - AB Suite Migration Experiences

28. Moving from EAE to AB Suite “Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights.” Pauline R. Kezer UTF 2008 - AB Suite Migration Experiences