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Enterprise Mobile Resource Manager - MRM

Enterprise Mobile Resource Manager - MRM. Core Challenges. Times are tough, companies looking to save money High fuel costs, taxes and vehicle maintenance Customers expect increasing levels of service Concerns over employee safety and increasing government compliance. Market Need is Great.

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Enterprise Mobile Resource Manager - MRM

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  1. Enterprise Mobile Resource Manager - MRM

  2. Core Challenges • Times are tough, companies looking to save money • High fuel costs, taxes and vehicle maintenance • Customers expect increasing levels of service • Concerns over employee safety and increasing government compliance

  3. Market Need is Great Survey of 200 Enterprise and SMB Service-oriented companies by Aberdeen Group, 2009

  4. What is Mobile Resource Manager? Solution that will help Enterprise fleet customers: • Complete more jobs per day • Reduce mileage costs • Improve customer SLA’s

  5. Solution Features • Real-time vehicle location tracking through GPS-enabled hardware • Confirm worker location for start and end times of the work day • Manage and dispatch jobs • Manage and send/receive messages • Audible navigation to new locations

  6. Solution Components GPS Tracking Device connected via Sprint Wireless Network 1 2 Garmin Nuvi 265W Enterprise Mobile Resource Manager powered by Xora 3

  7. Never have to ask “Where are you?” Understand where your workers are, which way they traveled and how long it took them to get there Maps, Reports, Alerts Understanding what is happening has never been easier

  8. Efficiently manage the work load Quickly dispatch jobs from the web based application Mobile workers can view a list of jobs dispatched to them

  9. Updating job status has never been easier Starting a job is easy as pressing go! Audible turn by turn direction get mobile workers there fast and on time Mobile Workers simply and easily indicate they have arrived and completed work. No more paperwork!

  10. Job Summary Report Click for daily job details

  11. Messaging Keep in touch with your workers with mobile messaging

  12. Solution Impact Customer Retention First Call Resolution Rate Fuel Costs Mean Time to Repair Overtime Pay Service Revenues Results of 2006 survey done by the Aberdeen Group show significant business improvements after the implementation of an LBS solution

  13. Simple Deployment • 100% web-based • No IT expertise required • Unlimited web logins • Free training and support • Nationwide installation • On your Sprint bill • Instant ROI!

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