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Elizabeth Manero Director, Health Link

Elizabeth Manero Director, Health Link. What is a LINk? . Who?. An independent network of local people and groups in each social services area Working together to give communities a stronger voice in any health and any adult social care services Supported by a Host organisation .

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Elizabeth Manero Director, Health Link

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  1. Elizabeth ManeroDirector, Health Link What is a LINk? A training & involvement social enterprise www.health-link.org.uk

  2. Who? • An independent network of local people and groups in each social services area • Working together to give communities a stronger voice in any health and any adult social care services • Supported by a Host organisation A training & involvement social enterprise www.health-link.org.uk

  3. How? • Ask for people’s views, experiences & ideas e • Monitor the services (‘Enter & View’) • Pass findings to those who plan/run services • Recommend improvements A training & involvement social enterprise www.health-link.org.uk

  4. Why? • Give local people a voice on services • Ensure services work as they should • Getservice improvements people need A training & involvement social enterprise www.health-link.org.uk

  5. To ask for information on services from providers/planners with right to response To ‘enter and view’ services with right toresponse to recommendations To make reports & recommendations based on findings with right to response. To refer issues to the overview & scrutiny committee with right to response LINk Powers & Rights? A training & involvement social enterprise www.health-link.org.uk

  6. Why are they different? • Legal status – clear role and real teeth • Inclusive - individual or group members • Flexible – involved as much or as little as liked • User focus - health and social care • Results – Giving a voice : Getting improvements • Co-producers of quality – not services • Supported – Host organisation must support A training & involvement social enterprise www.health-link.org.uk

  7. LINks - Ambassadors for Public Opinion in Public Services To get involved, contact community officer at local social services authority. A training & involvement social enterprise www.health-link.org.uk

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