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CSSE Trouble Ticket System

CSSE Trouble Ticket System. The CSSE Trouble Ticket system is a web-based application that allows Auburn University students, faculty, and staff to request help or report trouble online in a fashion that is easily managed by CSSE IT staff. View My Tickets (User). New Ticket>. Page Title.

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CSSE Trouble Ticket System

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  1. CSSE Trouble Ticket System The CSSE Trouble Ticket system is a web-based application that allows Auburn University students, faculty, and staff to request help or report trouble online in a fashion that is easily managed by CSSE IT staff.

  2. View My Tickets (User) New Ticket> Page Title Instructions Filter Criteria Links Date Status Issue Edit > <Drop down with Ticket Details> Date Status Issue Edit > Date Status Issue Edit >

  3. Weekly Statistics Email (Admin) Additional Details: https://fp.auburn.edu/name/page.aspx?d=20090114 Weekly Ticket Statistics: 3 Resolved; 2 In progress; 1 Not Started Resolved Tickets: Date For User Subject User Comment Date For User Subject User Comment Date For User Subject User Comment In Progress Tickets: Date For User Subject User Comment Date For User Subject User Comment Not Started Tickets: Date For User Subject User Comment

  4. CSSE Trouble Ticket System Demo https://fp.auburn.edu/csse/it/tickets

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