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“We did it our way”

“We did it our way”. @GaryYarlington. Gary Orr Chief Executive Yarlington Housing Group. Overview:. Established in 1999 Customer satisfaction 91% Annual development: 250 homes Circa 10,000 homes Turnover £50 Million. Our First 10 Years. Improving existing housing conditions

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“We did it our way”

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  1. “We did it our way” @GaryYarlington Gary Orr Chief ExecutiveYarlington Housing Group

  2. Overview: • Established in 1999 • Customer satisfaction 91% • Annual development: 250 homes • Circa 10,000 homes • Turnover £50 Million

  3. Our First 10 Years • Improving existing housing conditions • Improving frontline service deliver • Regeneration & Development

  4. Prices Too High Supply Too Low • The average house price £223,870, • 11.6 times the average regional salary of £19,484.

  5. Prices Too High Supply Too Low • There are 158,399 on waiting lists in the South West • 51,000 in Yarlington’s area of operation

  6. Customer Insight • 2.5 times less likely to secure 5 good GCSEs • 3 times more likely to be unemployed • Twice as likely to be benefit dependent • 5 years less life expectancy

  7. Myth busting

  8. Will an increase in the supply of affordable housing resolve the challenges across our communities?

  9. A Homogeneous Sector?

  10. One Team

  11. 2011 Strategic Review • Reconnecting with our Charitable Purpose • Strategic Planning Framework that brought together, the Board, Staff, Customers & Stakeholders

  12. “Alleviate local housing need and respond to the socio-economic circumstances within our communities”

  13. Resident Involvement

  14. Resident Involvement Place residents at the heart of everything we do.

  15. Homes & Services

  16. Homes & Services Provide great homes and services that people need and want

  17. Viability

  18. Viability Ensuring the long-term viability of the business

  19. People

  20. People To be a people centred organisation

  21. Growth

  22. Growth To deliver growth that supports our wider business objectives

  23. Community Investment

  24. Community Investment To support our communities to be places where people choose to live, learn & work.

  25. Introducing SHAPE

  26. Ambitions of the households so far

  27. Supporting community ambition & re-instating opportunities

  28. …build 1,000 properties

  29. 500 residents will have attended Yarlington training courses

  30. 150 residents will be supported into employment

  31. 1,000 people will have engaged in health and wellbeing projects

  32. 10,000 people will have benefited from Yarlington Community fund initiatives

  33. We will maintain upper quartile performance levels in everything we do

  34. If we don’t try, we don’t do...... and if we don’t do, then why are we on this earth?Jimmy Stewart

  35. www.yhg.co.uk@GaryYarlington

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