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Marc Baizman Rose de Fremery Dahna Goldstein

How to Translate Geek- speek into Normal Human #13NTCGeek. Marc Baizman Rose de Fremery Dahna Goldstein. Session Flow. About the Presenters. Photo here. Photo here. Photo here. Marc Baizman @mbaizman

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Marc Baizman Rose de Fremery Dahna Goldstein

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  1. How to Translate Geek-speekinto Normal Human #13NTCGeek Marc Baizman Rose de Fremery Dahna Goldstein

  2. Session Flow

  3. About the Presenters Photo here Photo here Photo here Marc Baizman @mbaizman Nonprofittechnology coach, Salesforce and Google Apps, improv and sketch comedy performer, unrepentantgeek. Rose de Fremery @rosedefremery Managing editor of a social media magazine, RedSox fan and writing/calligraphygeek. Dahna Goldstein @philantech Grant management software provider, NPTechie, hockey player, folkymusician, grammargeek.

  4. Introductions

  5. IQ vs. EQ http://www.yodesh.com/wp-content/uploads/2012/11/head-versus-heart-love-19072367-500-325.jpg

  6. Emotions Are Contagious Source: http://www.flickr.com/photos/cheriejphotos/6019067180/

  7. EQ framework • Self awareness • Self regulation • Motivation • Empathy • Social skill

  8. Self Awareness Source: http://www.flickr.com/photos/nihonbunka/8134323441/

  9. Self Management Source: http://www.flickr.com/photos/danielito311/5847295876/

  10. Motivation Source: http://www.flickr.com/photos/peterjon/344323226/

  11. Empathy Source: http://www.flickr.com/photos/cabinet/2492697215/

  12. Social Skill Source: Modified from http://www.flickr.com/photos/marcusnelson/8291643623/

  13. Resonance vs. Dissonance Source: http://www.flickr.com/photos/tmvogel/418061127/

  14. Body Language! Source: http://www.flickr.com/photos/joyoflife/390892410/

  15. What Does “Body Language” Mean? • Our bodies (“kinesics”) • Proximity to others • Facial expressions • Eyes and focus • Physical Contact • Contacting with other things • Breathing

  16. Body Language Warnings!

  17. Personal Space/Distance Source: http://3.bp.blogspot.com/_B8ICD5kTvJU/SRAJ8WQDvmI/AAAAAAAAAUA/0p_88bCV0hY/s400/space+invader.bmp

  18. How Close is too Close?

  19. Facial Expressions Source: http://www.flickr.com/photos/usnationalarchives/4012379684/

  20. Eyes Source: http://www.flickr.com/photos/viamoi/3668373683/

  21. Mouth Source: http://www.flickr.com/photos/gemmabou/5198326130/

  22. Head http://www.flickr.com/photos/63723146@N08/8492557730/

  23. Arms and Legs Source: http://www.flickr.com/photos/malias/106819749/

  24. Hands Source: http://images.businessweek.com/ss/06/04/sb_presentations/image/clinton.jpg

  25. Handshakes

  26. Seating https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcQKSwdtCrR5SshEbH ivg9_VeXv9Z7z3pwBl1ryPRTUTWsg5YxM4-Q

  27. Mirroring

  28. Mirroring Source: http://www.paranexus.org/useruploads/images/260-mirroring.jpg

  29. Practice! • Watch TV with the sound off! What do you see? • People-watching – try it (but don’t be creepy)! • Sample exercises

  30. Translating Tech Terms(aka Technobabble) Source: http://bwmedia.wordpress.com/2010/02/27/sns-farragut-3-the-comic/

  31. Geeks use specialized language

  32. But so do senior management, grantmakers, fundraisers…

  33. Why Is the Language We Use So Important? Source: http://bit.ly/SAvLsK

  34. So, Let’s Activate the Universal Translator… Source: http://bit.ly/X9O0Ks

  35. Features Versus Benefits Source: http://amzn.to/Wmyf0D

  36. Features Versus Benefits Source: http://bit.ly/YRZcuC

  37. Learn their language too Source: http://bit.ly/5V8kKZ

  38. The Nick Burns Problem Source: http://bit.ly/Zvfx9C

  39. Body language: what you’re communicating Source: http://bit.ly/Ywhq2I

  40. Body language: how they’re responding Source: http://bit.ly/13auliG

  41. Active listening Source: http://bit.ly/WeAmJ1

  42. Tone Source: http://huff.to/V9wiVj

  43. Role Playing (Ok, not that kind of role playing…) Source: Wikimedia Commons

  44. Source: http://www.flickr.com/photos/cicciopizzettaro/4297936934/

  45. Evaluate This Session! Enter for a chance to win an NTEN engraved mini iPad!  Or, search by session title at www.nten.org/ntc/eval

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