Why Do You Require A Bot-Integrated Event App For Your Upcoming Seminar?

1. Why Do You Require A Bot-Integrated Event App For Your Upcoming Seminar? Bots are cool and friendly virtual assistants which are specifically created for improving customer care services. The bots are powered by Artificial Intelligence (AI) technology and integrated within popular messaging interfaces, such as Skype, Slack and Facebook Messenger. If you are planning to promote your upcoming seminar or streamline the event execution process, then integrate an AI bot within your enterprise ​event app, and see the difference for yourself. An AI bot provides all kinds of support to the attendees. Right from providing the event venue details to offering exhibitor information to showcasing the floor maps, an AI bot is capable of doing it all. An AI bot can be trained to understand human emotions and mannerisms. The bot responds to humans, after identifying human sentiments and queries. Basically, a bot is embedded within an event app platform, to simplify the customer support services. Instead of appointing human support staff and personnel, companies are resorting to creating and embedding these bots within the apps, to make customer support easier. By developing bots, companies also get to save huge costs, which would have been otherwise needed to employ human support staff. Moreover, customers too find it a lot more convenient to talk to AI bots, which respond accurately and quickly. Companies, too, have realised the potential of AI bots. Therefore, more and more firms are developing their own bots and moving on from pesky human agents. In fact, it can be quite frustrating at times for customers to deal with human support personnel, who are not trained really well or have limited knowledge about specific queries. This can often lead to delay in customer support, which in turn, can negatively affect a

2. company's reputation. Considering all these major factors, companies are resorting to AI bots, which are smart, ever-responsive and are trained to resolve complex issues. It is way more convenient and less time consuming to interact with a bot. For example, if an event attendee wants information about the sponsors and prefers a list of them, a bot instantly provides him with the sponsors' list. Or if a guest wants to know more about the keynote speakers or their bios, a bot immediately displays the required information within the messaging interface. This is not all. A bot helps an event guest book seats for a specific session, rent exhibition halls, connect with fellow delegates, locate the nearby cafes and restaurants, search for nearby ATMs or car parking slots, and so on. This apart, a bot also interacts in an informal tone with humans, by including emojis, images and links, during conversations. Users not only feel comfortable talking to such a friendly bot, they also feel interested to come back to the bot in case of further queries. Making a wide range of information available with the help of just a few clicks, bots are no less than personal concierges, which support and guide the users in real-time. Owing to all these benefits, companies are focusing on developing bot integrated ​event apps​, to boost the standard of their events.