Outreach Services 30 Ropewalk Lane, St. John’s 777-5074

1. Outreach Services • 30 Ropewalk Lane, St. John’s • 777-5074 • MENTAL HEALTH & ADDICTIONS PROGRAMwww.easternhealth.ca

2. WHAT IS OUTREACH? • Services that actively ‘reach-out’ and provide help to those who may not otherwise look for support • Reach out to persons who: • - Don’t know what services may be available • - Encounter barriers in accessing services • - May have lost trust in services • Provides short-term interventions which may include: • - Assessment and crisis intervention • - Supportive and/or brief-counseling • - Group work • - Referral to other service providers • - Community and agency linkages • - Primary health care assessment and treatment • - Advocacy

3. PROGRAM PHILOSOPY • Members of the Outreach Team believe: • in the values of fairness, respect, integrity and connectedness; • in the dignity and worth of all individuals, and the need for all individuals to feel valued; • in client choice, self-determination, and autonomy; • in the need to provide information to clients to facilitate informed choices; • In respecting diversity amongst the population we serve. • that individuals must have their basic needs met (food, clothing, and shelter); • that individuals need to be and feel connected to social supports; • in providing short-term, solution-focused interventions that emphasize clients’ strengths and immediate needs;

4. PROGRAM PHILOSOPY (continued) • that mental health and addictions are interwoven, and integrated service models are needed; • that internal and external partnerships are vital for offering/providing the best possible services for individuals, families, and communities who request/require our services; • in the need to work with individuals, communities, and agencies to identify and address barriers to accessing needed services; • in focusing on wellness for people; • in approaches that are reflective of the principles of health promotion, illness prevention, early intervention, primary health care, the recovery model of mental health, and harm reduction; • in meeting clients “where they are”; • in the importance of relationship building with clients and partners.

5. PROGRAM GOALS • Residents of St. John’s and surrounding areas are aware of factors that contribute to health, happiness, and well-being; how to recognize when they may require services; and how they can access services when needed. • Team members and internal and external partners have a clear understanding of the roles, programs, and services offered by the Early intervention and Outreach team. • Outreach Team members have strong working relationships with internal and external partners to develop, enhance, and provide services that are responsive to individual, community, and organizational needs.

6. PROGRAM GOALS (continued) • 4) Clients experience trust, connectedness, and confidence in self and others, and face fewer systemic and organizational barriers through increased capacity to engage in self-care, health promotion, and illness prevention behaviours. • 5) Outreach, and early intervention activities are guided by evidence and/or identified best and promising practices, and based on multiple sources of knowledge. • 6) Health and wellness are central to the philosophy and work environment of the Early Intervention and Outreach Team.

7. OUTREACH TEAM • Comprised of: • - 1 Program Manager • - 4 Social Workers • - 1 Nurse • - 1 Nurse Practitioner • - 3 Youth Outreach Workers

8. SERVICES • Main office - 30 Ropewalk Lane • Both Youth and Adult Outreach continuously evolve to meet the needs of the community and to reduce barriers to services. • Main approach is solution focused and short term intervention. • STAY TUNED FOR NEW DEVELOPMENTS… 

9. SERVICES (continued) • Some agencies that Adult Outreach has been involved with to date include: • - The Gathering Place • - St. John’s Women’s Centre • - New Hope Community Centre • - Wiseman Centre • - Stella’s Circle • - Thrive (Street Reach Program) • - The Pottle Centre • - The independent Living Resource centre • - The Murphy Centre • - Planned Parenthood • - Humane Services • - Seniors Resource Centre • - For the Love of Learning

10. SERVICES (continued) • Youth Outreach: • - Boys & Girls Club • - Buckmaster’s Circle community centre - THRIVE - Association For New Canadians - Planned Parenthood- Camp Eclipse: Out In The Woods - Recovery Center - MacMorran Community Center - Canadian Red Cross - MUN Student Union - Murphy centre - YWCA - Eastern school district (Roots of empathy & Healthy relationships)

11. SOCIAL WORK OUTREACH • Provide brief and/or crisis intervention, supportive counseling, advocacy, referral and linkage to other service providers & community agencies. • No waitlist for our services. • Facilitate various Mental Health and Addiction groups throughout the city. • Jennifer Mercer, RSW Michele Pike, RSW • 777-5143 752-4329 • Brenda Halley, RSW Gail Hearn, RSW • 777-5200/ 725-1983 752-6767

12. NURSING OUTREACH • Primary health care and supportive mental health/addictions intervention. • Linkage to other service providers & community agencies. • Drop-in and scheduled appointment times available. • Foot care • Health promotion • Amy McNeil, RN • 752-6700

13. NURSE PRACTITIONER OUTREACH Nurse Practitioner liaises with Outreach Team to provide primary health care services Operates a Health Clinic at the New Hope Community Centre on Tuesdays, Wednesdays and Thursdays Clinic involves collaboration with Primary Health Care, Eastern Health and The Salvation Army Collaborates with a consulting physician Health Clinic creates improved access to primary health care in a non-judgmental, client-centered, welcoming and familiar environment. Gail Bishop, MSN, NP 777-5074

14. YOUTH OUTREACH WORKERS • Provides health promotion, prevention, outreach, early intervention and support to youth (12-17) • Involved in various health promotion & prevention projects, initiatives and programming for mental health & addictions • Delivers Strengthening Families Program & Promoting Healthy Youth Relationships Program • Developing relationships with various agencies/organizations to support and deliver outreach and early intervention services • Deanne Fitzpatrick Cindy Murray • 752-4101 752-4161 • Joanne Cull • 752-4113

15. FOR MORE INFORMATION • For additional information about any of our services, please contact 777-5074 • We are located at: Outreach Services Mental Health & Addictions Program 30 Ropewalk Lane P.O. Box 13122 St. John’s, NL A1B 4A4 Tel: (709) 777-5074 Fax: (709) 777-5170