STUDENT SERVICES Helping you make the most of your student experience

1. STUDENT SERVICES Helping you make the most of your student experience

2. Student Services Student Services

3. Student Administration – Student Space Will support you through your course with advice and guidance on your: registration module selections timetables assessments results keeping your personal details up to date mitigating circumstances requests to change course or module unfair practice, and Graduation! Student Services

4. Student Administration - Student Space in Main House, Newton Park Drop in: 09.00 – 16.30 Monday, Tuesday, Wednesday & Friday 10.00 – 16.30 Thursdays Contact: mycourse@bathspa.ac.uk Student Services

5. Student Housing Services Steward’s Lodge, Newton Park Campus. Telephone: 01225 875843 Email: accommodation@bathspa.ac.uk Drop in opening times: Monday – Thursday 09:00 – 16:00 and Friday 09:00 – 15:00 Advice and guidance on: • Private Sector Housing options • Help finding someone to live with • Tenancy Agreement and deposits • Building a good Landlord/tenant relationship • Living together successfully, household disputes, sharing bills etc. • Living in the community • General advice with rubbish/recycling, repairs and safety Accommodation available - please pop in to speak to a member of the team Student Services

6. Student Support Student Support Service Disability matters Learning support requirements Financial advice Medical service Your health and wellbeing Multi-Faith Chaplaincy Peer Mentor Scheme Student Services

7. Student Support Financial Advice How to live successfully on a student budget Ensuring you receive your full entitlement of student funding Benefits and tax credits Trusts and Charities Bank accounts International student funding (including US Federal Aid) Emergency loans Access to Learning Fund, ALF Managing debt Student Services

8. Student Support Disability Support • Extra help is available for students with a disability, mental health condition or specific learning difficulty: • Specialist equipment allowance • Non-medical helper allowance • General allowance • Travel allowance Apply for a DSA as soon as possible • Does not depend on your household income • Does depend on the outcome of a needs assessment • Tell us about your disability – in confidence Student Services

9. Student Support Medical Service Doctor’s surgery in Student Support Centre at Newton Park on Monday and Friday mornings and Wednesday afternoons Book appointments with a GP or Nurse: medicalappointments@bathspa.ac.uk 01225 876543 Register with the doctor on the Portal or at Student Support You can see a GP or nurse at Fairfield Park Health Centre outside of the above times: 01225 331616 Take a moment to inform yourself about mumps, measles and meningitis – information around campus and on our web pages Download the free BSU Health app from the itunes App store. Student Services

10. Student Support Your wellbeing Physical and mental health Time management Settling into university Relationships Work-life balance Living with housemates Student Services

11. Student Support Peer Mentor Scheme Students supporting students Informal guidance and support Trained student Peer Mentors Helping you get the most out of your time at BSU Contact a Peer Mentor through Minerva, or Student Support web pages Student Services

12. Student Support Multi-Faith Chaplaincy BSU welcomes students of all faiths, or none The Chaplaincy organises a range of events and activities More information and contact details on the Student Support web pages Student Services

13. Student Support Contact Details E-mail studentsupport@bathspa.ac.uk Phone: 01225 876543 Location: Newton Park – Student Support Centre on the main drive between Main House and the Student Union. Sion Hill – Student Support bungalow, Tuesdays and Friday mornings Corsham Court – first Tuesday of every month in S.31 Student Services