2009 PMAC Salary Survey

1. 2009 PMAC Salary Survey Presented by: Tricia Benn, Director of Research, Business and Professional Research Group, Rogers Publishing November 2009

2. Agenda • Summary of Findings • Methodology • Research Findings • Supply Chain Salary Trends • Professionals on the Job • Professional Development • Key Take-Aways

3. Summary of Findings Salary Trends • The average annual salary, including bonuses and incentives, is $78,100 • Actual average salary increase over past year is 2.2% • These reporting highest salaries include: CPP/a.p.a, Executive Management, men, Albertans, more experienced professionals and natural resources sector employees Professionals on the Job • Overall job satisfaction is relatively high (86%) and virtually unchanged from last year; however, only 25% are very satisfied • When rating the importance of aspects of the job, three-quarters (72%) rate work/life balance as very important, followed by salary (68%), benefits package (56%) and professional development (56%) • Large gaps exist between the importance of aspects of the job and employee satisfaction – salary is the largest • Employers are increasingly aware of the importance of supply chain professionals (73% up from 69%) • Seven-in-ten (71%) agree the recession has made their employer appreciate their skills/experiences more • Almost two-thirds (62%) report some change to their employment over the last year, including three-in-ten (29%) who report having more responsibility at same title/salary due to staff cutbacks

4. Summary of Findings Professional Development • Cost control is the most challenging supply chain issue (54%) in 2010 • Skill development is more than just negotiation, project management and analyses, personal skills is the number one skill for supply chain professionals • Professional development is an important factor in attraction and retention • The majority want to expand their supply chain/procurement knowledge • Eight-in-ten say education courses are paid for and almost as many pay for professional memberships • Half believe they should complete a professional designation in order to get ahead and progress in their career • However, only 2 in 3 employers pay for certification programs • The CPP/a.p.a. designation is highly valued and most professionals have this designation (31%), are enrolled (31%) or plan to enrol (7%)

5. Methodology

6. Methodology 6 Please Note: Totals may not add up to 100% due to rounding

7. Supply Chain Salary Trends

8. Those with CPP Report Higher Average Salary Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 By What % has your salary increased, decreased or remained the same over last year? Actual average salary increase is 2.2% 2008 n=1965 2009 n=1929 All participants.

9. Supply Chain Management Executives Top Salary List Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 2008 n=1965 2009 n=1929 All participants.

10. On Average Men Continue to Make More than Women in Supply Chain Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 43% of men hold executive or managerial titles vs. 36% of women N=1,292 All participants. All numbers reflect average

11. Alberta Continues to Lead in Supply Chain Salary Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 N=1,292 All participants. All numbers reflect average

12. Average Salary Increases with Age Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 N=1,292 All participants. All numbers reflect average

13. Natural Resources Pay the Highest Average Supply Chain Salaries Please tell us your gross salary including bonuses and incentives, that is, before taxes or other dedications, for 2009 2008 n=1965 2009 n=1929 All participants.

14. Supply Chain Professionals on the Job

15. Very High Level of Overall Job Satisfaction Virtually no change in Overall Job Satisfaction Q17-31. How satisfied are you with the following: Your Job Overall PMAC Members 2009 n-1929 ; 2008 n=2064 All participants answering

16. Salary and Work/Life Balance Viewed as Most Important Aspects of Job Q 17-31. How important are each of the following aspects of your current employment to your job satisfaction? 2009 n=1929 ; All participants answering

17. High Level of Satisfaction for all Aspects of Job Q17-31. How satisfied are you with the following: 2009 n=1929 ; All participants answering

18. Gap Analysis: Largest Discrepancy Between Importance and Satisfaction Found Regarding Salary Q 17-31. How important are each of the following aspects of your current employment to your job satisfaction? Q17-31. How satisfied are you with the following: Net Score -27 Salary Pension/RRSP Contributions -18 -15 Career / PD Work / Life Balance -14 n=1929 All participants answering

19. Gap Analysis: Smallest GAP Found Regarding Job Security (con’t) Q 17-31. How important are each of the following aspects of your current employment to your job satisfaction? Q17-31. How satisfied are you with the following: Net Score -12 Benefits Package -12 Vacation Time -10 Job Security n=1929 All participants answering

20. Three-Quarters Believe their Company Has Come to Realize Importance of Supply Chain Q.41 Do you agree or disagree with the following statement….? My company has come to realize our business could not function without supply chain professionals. 2009 n=1929 ; 2008 n=1938 All participants answering

21. Most Believe Recession Has Increased Company Appreciation of their Role Q9-11Do you agree or disagree with the following statements? 2009 n=1929 All participants answering

22. Significant Plurality Say They Have More Responsibility with Same Title/Salary Due to Staff Cuts 15. Has your employment situation changed in the past year in any of the following ways? 62% report some change to their employment n= 1929 All participants answering

23. Only 6-in-10 Say Compensation has Kept Up with Job Responsibilities Q9-11 Do you agree or disagree with the following statement? My compensation level has kept up with my job responsibilities 2009 n= 1929 2008 n=1949 All participants answering

24. Most Expect to Still be with Same Organization in 2 Years Q12. In the next two years, do you plan to be...? n= 1929 All participants answering

25. Younger Supply Chain Professionals and Those Who Feel They Are Not Appreciated Most Open to Moving Q12. In the next two years, do you plan to be...Working with another organization? by demographics 2009 n=1929 ; All participants answering

26. Half See Themselves at Executive Level in Next 5 Years Q13. Within the next five years do you see yourself working in an executive-level position? 2009 n=1929 All participants answering

27. Strategy for Remaining Valuable: Word Clouds Q. 14 What is your strategy for remaining valuable to your organization during the economic downturn? 2009 n=1929 All participants answering

28. Professional Development

29. Cost Control Tops Supply Chain Challenges Q16. What is the top supply chain issue you anticipate you’ll be facing during the next year? n= 1929 All participants answering

30. People Skills Tops List of Most Important Supply Chain Skills Q 35. In your opinion, what are the top three skills you need to do your job? [TOTAL MENTION] 2009 n=1929 All participants answering

31. 7-in-10 Feel They Should Have a Professional Designation to Get Ahead Q 35-39 Do you agree or disagree with the following statement: TOTAL AGREE 2008 National 71% 76% 51% 2009 n=1929 All participants answering

32. Only Two-Thirds Report Company Pays for Professional Certification Programs Q.31 Does your organization pay for . . .? 2009 n=1929 All participants answering

33. Professional Designation Top Choice for those Who Need Further Education for Job Q.39 Personally, do you feel you need further education to progress in your career? Q.40In order to progress in your career do you feel you need to get . . . ? PMAC Member 73% Types of Further Education Needed: 53% 36% 24% 22% 9% 8% 2009 Q39 n=1929; Q40 n=1345 ; 2008 n=1975;/n=1324 All participants answering

34. One-Quarter of PMAC Members without CPP plan to Enroll in Program Q.45 Are you currently enrolled in the PMAC Accreditation Program leading to the CPP/apa designation? Q.46Do you plan to enroll in the CPP program? 19% plan to enroll in CPP (7% of total population) 25% plan to enroll in CPP (6% of total PMAC Population) Q45 n=1929 ; 2008 n=1921 ; Q46 2009 n=711 ; 2008 n=970; All participants answering

35. Key Take-Aways

36. Key Take-Aways • Recessionary cuts are not reflected in supply chain professional salaries • A significant gap continues to exist in salaries between men and women and Alberta leads the country in compensating supply chain professionals • There are significant opportunities for employers to attract and retain top supply chain professionals • Salary • Work/life balance • Employee benefits • Professional development • The CPP/a.p.a. designation is highly valued and most professionals have this designation, are enrolled or plan to enrol

37. Thank Youto forSponsoring this study

38. Appendix

39. Hours/Experience Years Experience In supply chain/procurement 15.2 years (PMAC member 14.3 yr) At current company 7.8 years (PMAC member 6.7) In current job 5.5 years (PMAC member 4.6) Average Hours Worked/Week National Total: 43.5 hours PMAC Member: 42.9 hours Number of people supervise: 5.2 (2009) vs. 6.9 (2008) 44% are at C-level (9%) or have influence with C-level (35%) 2008 n=1986; 2009 n= 1929 All participants answering

40. Demographics n =1,929