DVRC Spring Conference April 10, 2012

1. DVRC Spring Conference April 10, 2012 “On Your Mark…Get Set…GO!”

2. Conference Agenda • Lunch, DVRC Business Meeting –11:30-12:45 p.m. • Keynote: “Where are We Now?”Jeffrey Otteau  • 12:45-1:45 p.m. • Next Generation - Worldwide Mobility & Communication • 1:45-2:45 p.m. • Break –2:45-3:15 p.m. • Credit Solutions to Move Us Forward • 3:15-4:15 pm • Coming Attraction – Powering Mobility in the Delaware Valley • 4:15-5:15 p.m. • Cheers & Conversation - 5:15-6:30 p.m. “On Your Mark…Get Set…GO!”

3. “On Your Mark…Get Set…GO!”

4. Where are we now?Jeffrey OtteauOtteau Valuation Group “On Your Mark…Get Set…GO!”

5. Next Generation:Worldwide Mobility & Communication “On Your Mark…Get Set…GO!”

6. Jane Malecki, SGMS SVP, Weichert Relocation Resources Inc. • Changes in assignment types • Program challenges & concerns • Global compliance trends • Cost Control • Outsourcing assignment services; is it a trend or not? “On Your Mark…Get Set…GO!”

7. Changes in Assignment Types “On Your Mark…Get Set…GO!”

8. Program Challenges & Concerns “On Your Mark…Get Set…GO!”

9. Global Compliance Trends “On Your Mark…Get Set…GO!”

10. Cost Control “On Your Mark…Get Set…GO!”

11. Outsourcing International Assignment Management “On Your Mark…Get Set…GO!”

12. Elodie Davignon Manager Relocation & Global Mobility Saint-Gobain Corporation • Increase in local package or “light” expatriation package due to employee’s personal request to relocate internationally (+25%) • “Light” expatriation package = Home country pension and international medical insurance only (no allowances for housing, car or tuition fees) • After time of assignment (3 to 5 years), only 10% of expatriates are willing to be “localized” when they are on assignment in the United States and less than 5% of our US expatriates are willing to become local employees in their Host country. “On Your Mark…Get Set…GO!”

13. New Generation worries: • Career Management (will they have a position when they will return?) • Spouse employment • Children education • Pension • Medical coverage • Expatriate Career Management (Repatriation): • 18 months upon return: employees are being contacted to make their wishes for their career • 12 months: wishes confirmed: • assignment can be extended (5 years maximum, decreasing of the package until the 8th year – localization at the 9th year) • wish to return to the Home country => Human Resources are then aware and a new position is search across all our businesses • 6 months before end date: new position identified, return process is starting “On Your Mark…Get Set…GO!”

14. Multi-cultural work environment: • Trainings for Managers working with International team • Expatriates are eligible for multi-cultural training before or during their assignment (as well as their family) • New Intranet site. • Social network for international mobility managers:JIVE. “On Your Mark…Get Set…GO!”

15. Site Houses: • International Mobility Policy • Mobility Project: “Are you mobility minded?” 45 questions in five sections to determine suitability. • Assignment preparation and management tools. “On Your Mark…Get Set…GO!”

16. Jill Heineck, CRPPrincipal, Chief Relocation Officer Focus Relocation LLC • Challenges companies face with their global workforce: • Reluctance to move • Measurable ROR (return on relocation) • Failed global assignments • Undervaluing the impact of social media “On Your Mark…Get Set…GO!”

17. Trends in working through some of these challenges:  • Reluctance to move • Performing pre decision evaluations that are progressive: is the employee a true candidate for the job, a relo, and the host country? • Introducing online communities of colleagues who have been there done that to begin assimilation before getting there. • Making destination services a requirement (paid by the company – functioning as a Welcome Wagon of sorts) • Measuring ROR • Successful relocation and family integration • Bottom line productivity • Failed assignments • Communication Strategy (internal/external) • Leveraging Social Media • Undervaluing social media • Allowing access during work hours • Creating internal platforms “On Your Mark…Get Set…GO!”

18. Credit Solutions to Move Us Forward “On Your Mark…Get Set…GO!”

19. Gerald L (Jerry) Niemeier, VP Eastern Project Review Office Bank of America • Recommendations for selling condos!  • History of Condo guidelines: • 2003 to present • Prior to 2005 - construction complete • 2005 - CPM introduced • 2007 - Announcement 07-18 • 2008 - Announcement 08-34 • 2010 - FL Special Approval Designation • 2011 - HO 6 insurance • 2012 - PERS pricing “On Your Mark…Get Set…GO!”

20. Condo Review Process • Limited Review • Full process • Litigation • Health and Safety • Developer Defects • First guy in • PERS review • 1028 process shut down in 2007 • Reinstated in later part of 2008 “On Your Mark…Get Set…GO!”

21. Cheryl Kenney National Strategic Accounts Kroll Factual Data “On Your Mark…Get Set…GO!”

22. Attraction: Powering Mobility in the Delaware Valley “On Your Mark…Get Set…GO!”

23. Thank you! “On Your Mark…Get Set…GO!”