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AHAs! And OH NOs!

AHAs! And OH NOs!. POSITIVE HEALTH SERVICES AT JIM PATTISON OUTPATIENT CARE & SURGERY CENTRE 9750 140 Street Surrey, BC V3T 0G9 Phone: 604 582-4581 Fax: 604 582-3783.

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AHAs! And OH NOs!

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  1. AHAs! And OH NOs! POSITIVE HEALTH SERVICES AT JIM PATTISON OUTPATIENT CARE & SURGERY CENTRE 9750 140 Street Surrey, BC V3T 0G9 Phone: 604 582-4581 Fax: 604 582-3783

  2. Data collection templates lead to more consistent data, allowing for valuable insights into the meaning of our clinical data. For example – we became aware of how many patients we had lost to follow up and enable the team to come together on a weekly basis to discuss these specific cases. “Aha” Moment

  3. “Aha Moment #2” • Using collaborative tools/measurement packages helped us to realize how much work and progress we had already accomplished in the short time the clinic had been open.

  4. We found ourselves short of manpower – summer staff shortages, unexpected LOAs - did not allowed for full engagement in data collection and data analysis. Difficulties related to technology used by our clinic, created more work rather than less. For example, we use two different electronic medical programs that do not communicate with each other. “Oh No” Moment

  5. We plan to continue with our weekly meetings to discuss/analyze our data findings and follow up appropriately. We plan to finalize and implement the new referral form that includes the written consent to protect patient privacy. Moving Ahead

  6. THANK YOU

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