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Trials and Tribulations of Introducing a Corporate Approach to Project Management within Cheshire County Council

Trials and Tribulations of Introducing a Corporate Approach to Project Management within Cheshire County Council . Mark Harwood – Business Change + Best Practice Manager. Wednesday 15 th March, 2006. Projects and Programmes – An Historical View

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Trials and Tribulations of Introducing a Corporate Approach to Project Management within Cheshire County Council

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  1. Trials and Tribulations of Introducing a Corporate Approach to Project Management within Cheshire County Council Mark Harwood – Business Change + Best Practice Manager. Wednesday 15th March, 2006

  2. Projects and Programmes – An Historical View “There is nothing more difficult to handle, more doubtful of success, or more dangerous to carry through than initiating a project. The innovator makes enemies of those who profited under the old regime, and has only the half hearted support of those who might benefit under the new order. “ Nicoli Machiavilli. “The Prince.” 1533

  3. Presentation Objectives By the end of this presentation you will: • Know where we are with regard to implementing a corporate approach to project management in Cheshire - what has driven us here; what we have done; and what we plan to do next. • Know what PREACH is • Be able to ask any questions that you may have.

  4. Project Support to Waste, TLC, Childrens Centres, Crewe Rail Gateway • Design and implementation of Prince2 strategy for CCC • 15 years organisational development and consultancy experience in public and private sector around project management • Got married, moved house, changed jobs, renovated a house, wife had a baby daughter - all in space of two years- poor planning or good project management?!!

  5. Cheshire County Council • 670,000 people living in 294.000 households • Net Budget £650 million • Capital Budget £94 million • 21000 employees across four directorates – Policy and Performance; Adult Services; Childrens Services; Environment. • 51 Members. Conservative administration of 1 at last May 2005 election

  6. PM in Cheshire – The Drivers • Cheshire County Council’s Loss “Excellent” CPA Rating – Organisational commitment to regain this and demonstrate continuous improvement; • Executive Board agreed: “The need to adopt Programme and Project Management approaches more widely and more consistently, and to develop the necessary skills.”

  7. What has been done so far- Prior to my appointment in September 2004 • Action Learning set established – Senior Managers tasked with identifying WHERE Cheshire is with regards to PM; • Through a series of interviews with key stakeholders attempted to find the answers.

  8. Action Learning Set – Their Findings • No corporate definition of “project”; and No corporate approach to developing PM expertise; • Reluctance to share PM expertise between service areas and Directorates – The SILO effect; • Project Managers usually do it on top of their day job; • Good at strategies but have difficulty in developing these into projects.

  9. Action Learning Sets – ideas for future development of PM • Grow PM over time; • Evolutionary, not revolutionary; • Develop a Project Office • Adopt a standard methodology • Produce a toolkit of processes/procedures • Adopt collaboration and reporting tools • Enhance training opportunities

  10. Chief Executive- Jeremy Taylor “ Right people with the right skills at the right time at the right places.”

  11. Talk to the people currently involved in some of the “big” projects: Waste Management; Extra Care Housing; TLC • From these talks identify: - Awareness of the Projects; - What support and training the Project needs? - What do people delivering the project need? - Do they have it? - If there is a Gap – offer support to close it.

  12. The Cheshire reality?!

  13. First Steps in Cheshire • Series of structured Interviews with Project Managers/ Sponsors; • Use Project Analysis checklist and Skills Analysis checklist to assess current position – a Health Check for Projects.

  14. The Big Three – A Health Check Extra Care Housing • Sound methodology – using P2 • Experienced project team (Schools PFI) • Concern that Social Services staff not close enough to it. No further action required. TLC • Support required – pilot P2. Need to: • more robust project brief • undertake stakeholder analysis • Training Programme for TLC staff and project boards January 2005 • Risk Log creation • identify Best Practice orgs and undertake strategic visits

  15. The Big Three – A Health Check Waste Support required – pilot P2. Need to: • more robust project brief • undertake stakeholder analysis • Training Programme for Project team and Project Boards June 2006 • Risk Log creation • identify Best Practice orgs and undertake strategic visits

  16. The value of PRINCE2 to these projects • Senior managers now ‘walking the talk’ • Making decisions that have to be made • Project Board meetings – one hour maximum • Impact on smaller and medium sized projects • Prince -Lite

  17. Next Steps • Prince 2 Awareness Raising for CCC Senior Management • Pilot Prince 2 Foundation Courses ran for one year- 130 staff Prince 2 Foundation passes • Existing 1 day course dove-tailed into “Prince-lite” • Roll out Guidance Manual • Establish a Project Support group

  18. Terms Of Reference – PREACH Aims • Efficient and effective communication between Project Managers and team members across Cheshire County Council and our partner organisations • A collection arena in which all employees and interested parties in project management can gather to inform, engage, ‘join up’, share, reflect and propose best practice. • A positive development forum for the embedding of Project Management practice and principles in Cheshire County Council and our partner organisations.

  19. Objectives • To critically evaluate existing and proposed project management practices in CCC • To develop and exchange new processes, ideas, tips for success, and best practice • To disseminate information and developments with regards to projects and project management within the County Council • To promote the sharing of best practice from within and outside the county concerning project management principles and practices • To feedback information and intelligence from other organisations concerning their approaches and journeys through project management organisational maturity

  20. Regular PREACH Seminars • Corporate Training for Projects • Working collaboratively with other Authorities • Launch of the Virtual Project Office • http://www/PREACH/home.htm

  21. Project Management in Cheshire – The Future • Establish a Corporate Programme/Project office • Introduce Programme Management • Break down the service silos • Introduce collaborative reporting tools

  22. Conclusions • Keep it simple! • Get People to do the Basics • Focus on the Essentials • Win Friends & Influence People • Maturity takes time – Organisational Development

  23. Contact Details Mark Harwood Business Change and Best Practice Manager Performance Improvement Unit Cheshire County Council Telephone 01244-602057 mark.harwood@cheshire.gov.uk

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